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This was our first stay here, and among all the places we’ve visited, it was the best Accommodation for Western-style cuisine. Thank you to all the staff for your hospitality from welcome to farewell. The Room (very relaxing) and the bath (the in-room bath was more than enough) were both excellent. Above all, the meals were outstanding—both dinner and breakfast. Each dish was beautifully presented (including the tableware) and delicious, and we were amazed by how many items there were in the Japanese breakfast (we finished everything). We will definitely visit again during the autumn foliage season. One request: it would be nice to have body wash towels available in the bath area.

I contacted the property to change my arrival time, and I was very grateful that the front desk waited for me even though it was 11:00 PM. The large public bath was available until 2:00 AM, and since it had just opened, everything was clean. Breakfast was also satisfying. The Room was just the right size—not too big and not too small. Also, it is an excellent location for those traveling by car, as it is only 2 minutes from the interchange.

This was my first stay. It was very convenient, just a 1-minute walk from the station. The views were great, including the Shinkansen, the Bessho Line, and the mountains.

This time, it was her birthday on the day of our stay, and the hotel kindly prepared a small mini cake plate for us, which was wonderful. Thank you very much. I would definitely like to use this accommodation again if I have the chance.

This was my first time using this accommodation. The facility is small, and the building is old, so the equipment is average, but I think it is well-maintained. The sense of security during the stay and the breakfast service met my expectations and were satisfying. If I had to point out something, it would be that the bathroom operates on a gender-swapping schedule, limiting usage times, and there is only one elevator, which can lead to waiting during busy hours. That said, there are restaurants and supermarkets within walking distance, making it a very convenient location.

The staff who assisted us at check-in were very pleasant and courteous. The Room was clean and felt spacious, so we were able to relax well. However, the bathroom had a lingering odor, so we kept the door open the whole time.

I had such a wonderful stay before, and since it sounded like more Rooms would be added soon, I made a last-minute Reservation before that happened. What was different this time is that an admission ticket to Hotelli Salo was included. It seems their baths may be members-only? I thought I might try it if it was included, but it turns out it’s not included with every Plan and is offered as an optional add-on. Since I can’t use the sauna, I’m completely satisfied with the Onsen at the Accommodation! Bath time can be reserved in one-hour slots until the next day; on the following day it’s separated by gender, and because there aren’t many Rooms on weekdays, you can relax and enjoy it quietly. The water is an artificial Onsen, but it has a lovely atmosphere—if you’re staying in Ueda, this is the place. I was happy to have the same Room as last time, and since it was just before summer, the terrace felt wonderful. You can see updates throughout the service, and you really feel how much they care about guests. They took care of me so pleasantly until the very end—this is an Accommodation I truly love and appreciate. After the expansion, it sounds like they will specialize in No Meals Included stays, but there are plenty of places to eat and shops nearby.

This was my first stay, and I booked a Multiple Night Stay for two nights. The toilet is not equipped with a washlet, and the facilities feel old. My Room faced the Ueda Station rotary (on the 6th floor), but voices outside echoed so loudly it felt like the window was open. (As is common in regional cities, young people tend to hang around late at night.) That said, while I have several complaints, the staff are outstanding. Everyone was very pleasant and kind, more than making up for the drawbacks. The Accommodation Fee is also low. The front desk is on the 2nd floor, and there is a good izakaya on B1 as well. Overall, I think it’s a Hotel with excellent value for money.

I love traveling and stay at various Hotels across different prefectures, and this was the best Hotel I’ve ever stayed at!! After check-in, snacks and drinks were all-you-can-eat and drink, manga was unlimited, and although I didn’t use it myself, there were plenty of spaces for kids to play—so you never get bored during your stay! The breakfast buffet had everything from Nagano specialties to Japanese, Western, and Chinese dishes—there wasn’t enough time or stomach space to try it all (lol). From check-in to check-out, it was truly an amazing experience!! When I visit Nagano again, I will definitely make another Reservation!!!

I visit Sugadaira every summer, so I check early, but I can never get a Reservation. This time I happened to get one, so it was my first stay. The area around the Hotel is very quiet, and the view from the Room is wonderful. After soaking in the Onsen, my skin stayed moisturized for a while. Everyone—at the front desk and in the restaurant—was truly pleasant and welcoming, and I had a great time. The buffet made the most of fresh vegetables and was thoughtfully prepared rather than relying on cheap ready-made sauces, and it was delicious. Since it’s so hard to secure an Accommodation Reservation here, I’d come just for the meal. There was a sheet listing the names of the mountains visible from the Room window, hooks placed throughout the Room for hanging clothes (probably for winter ski wear), a towel provided for use at the washbasin, and even a cube-shaped power strip with five outlets. It’s a Hotel with attentive care down to every detail. I would definitely like to stay again if I can get another Reservation.

I stayed here the night before a hike. I had made a Reservation with rice balls for breakfast, but at check-in they kindly changed it to an earlier Ryokan-style meal. It was relaxing and very nice. I was able to enjoy the free-flowing Onsen almost privately. Although the building is old, it was well cleaned throughout. I would love to stay again.

We stayed in two rooms with one Shepherd and four Golden Retrievers. The trash bin in the room was placed above the eye level of large dogs, and there was a counter-like shelf by the bedside where we could place items like glasses that we didn’t want them to mess with. This thoughtful setup was truly appreciated, and I was impressed! The meals were all delicious, especially the marinated octopus at dinner—it was my favorite! The owner was very kind; after enjoying some snow activities nearby the next day, they invited us to have tea in the dining area. We gladly accepted their offer, had a relaxing chat, and even received souvenirs. It’s such a warm accommodation that made me want to stay again soon. Thank you so much!

The baths are simply excellent. The Rooms and building are somewhat old overall, but the baths are truly wonderful. The meals aren’t flashy, but they taste good and come in satisfying portions, so we were pleased overall. We were able to set off fireworks in the parking area a short distance away, and the kids seemed to really enjoy it.

I’m a returning guest. The meals are delicious—this is an Accommodation that makes you want to come back to eat again and stay again.

The single room is spacious enough and conveniently equipped with a small sofa and table. The overall color scheme is chic, giving a calm impression. The cleanliness is also commendable. With a buffet-style breakfast included at this price, I am considering staying here again if possible.

Conveniently located near the station, and I truly appreciated how courteous and attentive the front desk staff were. For this price, the breakfast buffet was also very satisfying, making for an enjoyable stay.

I stayed one night in Ueda while traveling from Tokyo to Kanazawa. It looks far more stylish than in the photos. I expected a renovated Hotel in an older building, but I was impressed from the moment I stepped into the front desk area, and I also loved the calm atmosphere of the Room. On top of that, the large public bath and sauna were truly outstanding. Every item at the attached bakery looked delicious, and quite a few people came just to buy bread. This is a highly satisfying Hotel that makes you want to stop by Ueda whenever you visit the Nagano area. Because I hope it continues to become an even better Hotel, my only request is this: while I was happy with the breakfast bread selection at the restaurant, I’d like to see a bit more effort put into both the dinner menu and some of the finer details.

The property was thoroughly cleaned, and the futons and sheets were very clean as well.

We stayed as a group of three, including my two children and myself. The bath was designed for groups, and we enjoyed delicious meals. It was a bit regretful that we couldn't finish all the food. The room was clean and comfortable, allowing us to relax. The night sky full of stars was beautiful, and my children were delighted, making it a wonderful summer memory. If we have the chance to visit nearby again, I would love to stay with my wife next time as well.