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We stayed here for a family trip during the Obon holidays. They kindly provided taxi pick-up and drop-off to Nagano Station, which was very helpful. The staff were attentive, and the facility was clean and pleasant, making our stay truly relaxing. The meals were also excellent. We would love to visit again in a different season. Thank you very much.

I visited Shibu Onsen during the quieter period just after the Obon holidays. It was a very clean Onsen Ryokan, with the Room, amenities, and baths all well maintained. The level of service was just right, and I had a comfortable stay. As for the meals, I thought the adult dishes were good, but I wish there had been more creativity in the children’s meals. They consisted of fried foods such as sausages, frozen chicken, and French fries, and my child hardly ate any of it.

I stayed in a newly renovated Room, and it was wonderful. The in-room perks were excellent. In particular, the all-you-can-eat gelato was an incredibly generous service—perfect after the Onsen—and I enjoyed trying many different flavors. Everything was delicious. The pre-dinner aperitif can be chosen from the menu, and the lounge coffee machine is truly high-quality, so I used it many times. Both the quality and quantity of the meals were very satisfying, and what impressed me most was the staff. There were many young team members, but everyone’s hospitality was outstanding. Some staff members spent a long time chatting with elderly guests because they were approached for conversation, yet they responded without showing any displeasure at all—I was genuinely impressed. You can also enjoy two different types of Onsen water, and I think this Accommodation offers excellent value for money. I will definitely return again. Thank you very much for taking such great care of me.

The building and Rooms are certainly old, but the view from the lobby, the delicious meals made with care using local ingredients, the hot Onsen, and above all, the pleasant hospitality of the staff made our stay very comfortable. Thank you for taking such good care of us. I would like to visit again during the autumn foliage season.

I soaked 9 times over a 3-day, 2-night stay. That’s because you can bathe all night long except for three hours in the morning and 30 minutes in the evening. It’s so relaxing that your everyday fatigue feels like a lie. The Onsen quality is truly the best. This time, my skin checker even showed an age of 25. Thanks to the “Beautiful Skin Deity.”

Because it was inexpensive, I stayed one night in a Room without windows. Since there were no windows, it felt a bit humid, but the Onsen was right outside the Room, so I could use the large public bath as if it were part of my Room—it was fantastic. The water at Manza is, needless to say, excellent. If I can enjoy such wonderful water at this price, I would definitely like to stay again.

The free-flowing Onsen water pours vigorously from the wall into the indoor bath, and in the open-air bath it cascades like a waterfall from the rocks—something Onsen lovers will truly appreciate. This was my father’s favorite place, and he was very happy. The meals were delicious and just the right amount. On the way to the large public bath, it was fun to see carp gathering where the spring water flows and bathing under it like a waterfall shower. The Room felt refreshingly cool with lush green trees outside. Thank you very much for your hospitality.

The meals were beautifully presented and delicious, and the bath was wonderfully soothing—its gentle water warmed me to the core. The places we visited based on the owner’s advice (a walk and a roadside station) were also excellent. We were pleasantly surprised by the exceptional service of being able to use three yukata per person for a one-night stay, which is something you rarely find elsewhere, allowing us to relax in comfort. The attention to detail and thoughtful hospitality throughout were outstanding, and we had a wonderful time. Thank you very much.

I stayed for one night with my sister. The Room was very clean and well maintained, easy to use, and we enjoyed the in-Room bath many times (we even did laundry!). We had our meals at a charming traditional house restaurant with a wonderful atmosphere. Everything was delicious, right up to the final sushi! Thanks to the warm hospitality, we were able to relax and enjoy our stay. We also really enjoyed the snacks and gelato provided in the Room. We were blessed with great weather, making it a wonderful trip. Thank you very much for taking such good care of us—we will definitely be back!

I stayed at this Accommodation yesterday! The service was very attentive, and the in-room open-air bath was flawless. Watching the staff grill and prepare sushi right in front of us at dinner and breakfast made the experience even better. Thank you for a wonderful one-night stay!

I stayed for two nights in August and did not experience any major inconveniences. The meals were delicious. The Onsen was spacious, and I was able to relax and enjoy it. The staff were also very helpful. There was only one designated smoking area outside, but it was not particularly inconvenient.

I’d been wanting to visit Japan’s highest-altitude Onsen for a long time, and after reading various Reviews, I chose this Accommodation. The Shuttle Service from Karuizawa Station was also a big plus. The indoor bath has some small windows partially open, so you can feel the breeze and enjoy it almost like an open-air bath. The open-air bath is about a 2-minute walk after going outside, so honestly I thought it might be a bit of a hassle. But once I got in, I forgot all about that. The view and the water were amazing. I will definitely come again! However, the wooden walkway on the way shows some wear, so if you have mobility issues, please be careful when walking in slippers. Also, after rain it’s downhill and may be slippery. The buffet also offered health-conscious options, and everything was delicious. Thank you to everyone at the Accommodation—the staff and the driver—for your hospitality.

Thank you for taking care of me on this touring trip! I really appreciated being allowed to park my motorcycle under the eaves by the entrance. The staff included many young women from overseas, and everyone served us politely with constant smiles, so I was able to fully enjoy a satisfying Onsen Accommodation—thank you very much. Next time, I’d like to visit with my wife and daughters as a family, and I look forward to seeing you then. If I may make one request: I had a beer in the floor area next to the front desk, but I was disappointed that the glass was at room temperature (it was a hot day, so it felt lukewarm). I would be grateful if you could consider this. Thank you again for such an enjoyable stay at your Onsen Accommodation. This middle-aged rider will definitely be back!

We stayed as a couple. The open-air bath was outstanding—easily the best among all the Onsen Accommodations we’ve stayed at. The water quality was excellent, and we were able to fully enjoy Manza Onsen’s signature milky, cloudy waters to our heart’s content. It was our first time trying a mixed-gender open-air bath, but we decided to go in together “since we were here and wanted to make a memory.” We were a little nervous at first, but it turned into a truly fun experience and an unforgettable memory for us as a couple. When I asked a staff member who was cleaning the washing area by the open-air bath, they responded very politely, and I really appreciated the kind service. The meals were more than satisfying, and the Room was spacious and comfortable—there wasn’t anything to complain about. Before staying, I thought, “At this price point, it’ll probably be about what you’d expect,” but after actually staying here, it far exceeded our expectations. It honestly felt like twice the value for money—we’re extremely satisfied. Next time, we’d love to visit in another season and enjoy these wonderful hot springs again.

My husband and I stayed one night in the Nadeshiko Room. The Accommodation is quite far from the familiar sights of residential areas and shops, but it’s in a wonderful location surrounded by the greenery of Takayama Village. After seeing Raiden Falls, we were truly moved by the nature there. The Accommodation isn’t large and has a historic feel, but the interior has been nicely renovated. After check-in, simply relaxing in the lobby with a bowl of matcha while looking out at the trees right in front of us was incredibly soothing. The Nadeshiko Room we stayed in was especially spacious and barrier-free, so we could unwind comfortably. This time it was just the two of us and we’re still doing fine physically, but with this layout, we felt we could come back even when we’re older—and also imagined how nice it would be to visit with our son and his wife. Above all, the Onsen was absolutely amazing! We’ve stayed at many Onsen Accommodations, but here we could soak in a free-flowing hot spring bath with yunohana floating on the surface while enjoying seasonal views through the window. With its size and cleanliness, this Onsen is hands down our best experience ever. We were informed in advance, but the water temperature is quite hot, so if you prefer a milder bath you may need to adjust it. The meals were simple yet delicious dishes that made great use of ingredients unique to a mountain Ryokan—everything felt wholesome and nourishing. The river fish had no odor and tasted great; however, since there are only a few Rooms, I would have loved it served more freshly grilled. It was slightly firm, so my husband wondered if it might have been smoked. Overall, it was an ideal Accommodation for escaping everyday noise and spending time at ease. Choosing this place from all the options we researched before our trip was absolutely the right decision. Thank you very much.

I stayed in an East Wing twin Room. The view from the Room was great, overlooking the open sky. There was no air conditioning, but there was a fan, so it wasn’t a problem. The dinner buffet was good—especially the seared bonito and binchotan tuna. There was also crab, but it was pretty empty and not very good. It was disappointing that alcohol prices were high. The breakfast buffet was also delicious. For some reason they had morning beer, and it was cheap at 500 yen! The hot spring water quality was excellent and I was satisfied. The only downside is that since it’s a shared open-air bath, I wish they would switch between men and women by time slots. Before check-in, you can use the baths at Prince Hotel and Kogen Hotel.

Although it was the peak of summer and very hot, it was wonderfully cool here—perfect for a summer getaway. Above all, the food was absolutely delicious. The local dishes and beer were fantastic!

Stayed for a Multiple Night Stay. It seemed many other guests were also staying multiple nights. (I saw some of the same guests at the dining area.) The sulfur Onsen was excellent. It was almost like having it privately to myself. As other Reviews say, there is no lavish feast. It’s best to think of it as healthy food. Since there was no refrigerator in the Room, they kindly let me use the Hotel refrigerator for the beer I brought. (Thank you.) There are no convenience stores nearby, so it’s better to bring some food with you.

Thank you as always. We were very satisfied. Points we noticed: The sliding door to the men’s bath does not close properly (since earlier this year?). It may need the roller height adjusted or the movement tightened. Some guest rooms have no Wi‑Fi signal or a weak connection, so please check. Even so, we will be back again.

The breakfast was surprisingly luxurious. I would like to stay here again.