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I stayed here on a solo trip. When I arrived at the Accommodation, Lake Matsubara spread out right in front of me, and I spent time enjoying the view from the window. The Room was very clean, spacious, and quiet, so I could relax comfortably. The bath was spotless as well, which was great. The food was delicious, and I could really feel the care put into each dish. I was also impressed by the stylish tableware used for the meals. The tomato juice in the refrigerator was incredibly tasty. Throughout the service and cuisine, I strongly felt how much the staff want guests to get to know this town, which truly moved me. I would love to stay again. Thank you very much.

It’s a wonderful Hotel. The Facility is a bit old, but it is very clean and well maintained. Perhaps because there aren’t many Rooms, we were able to relax without running into many people in either the restaurant or the baths. The staff interacted with us at just the right distance. Both breakfast and dinner were absolutely delicious. This time, we asked just one day in advance for special consideration for one person’s meal, and despite our demanding request, they kindly accommodated us with perfect dishes. Thank you very much. Thanks to you, we had a wonderful family trip. We would definitely like to stay again.

Following last year’s lunch visit, we stayed overnight this time. We chose the Plan that includes the Moss Forest guided tour. The moss observation tour offered not only explanations about moss, but also insights into the history of Shirakoma Pond and environmental conservation, which was very informative. The cape gooseberry cheesecake served at tea time after the tour was also delicious. It’s a great-value, enjoyable tour that I highly recommend. Of course, breakfast and dinner during our stay were plentiful as well. Everything was truly delicious. The new building was nothing like the image of an old mountain lodge—it was very comfortable. The bath in particular soothed our hiking fatigue, and we really appreciated it. Next time, we’d like to visit in a different season.

We stayed here for our family trip at the end of summer vacation. It was a special Room—the only one of its kind in the Hotel. It had the space of two Rooms plus a living area, and an exceptionally large bathroom—about the size of another Room—with a spacious bathtub where you can fully stretch out, as well as a separate shower room. The bubble-bath function had been removed, but features such as the marble flooring gave it a very luxurious feel. There were also private stairs, a ramp, and an exclusive corridor leading to this special Room, with outstanding attention to privacy. From the Room, we enjoyed breathtaking views over all of Lake Megami and the surrounding mountains. There were three large TVs, which delighted our children, and we could use the air conditioning as well, so we stayed comfortable throughout our visit. The public bath included an open-air bath and even two saunas, and the lockers were clean. From the open-air bath we could look out over Lake Megami and the mountains while relaxing in the Onsen. We enjoyed cooling off in the cold bath, watching clouds drift by, and taking our time to fully appreciate Tateshina Onsen. As it was peak season, both dinner and breakfast were buffet only; while there weren’t many items overall, each dish was truly delicious. The coffee did not seem to be freshly drip-brewed from a machine like those found at some buffets, so having a coffee machine would be nice. Next time we are very much looking forward to trying kaiseki cuisine at the basement-level restaurant as well. As an IKYU.com Diamond member benefit I requested late check-out; unfortunately it wasn’t possible due to peak season demand. Still, this is such a wonderful Hotel that we wanted to stay even longer—the Room was beautiful, spacious, and impressive in every way. Thank you also for the Diamond member gifts (a bottle of wine and souvenirs from Nagano). Since in Parking Lot No. 1 the wheelchair-priority space is shared with EV charging spaces, I think it would be better to separate them so that enough spaces can be secured to meet nighttime EV charging demand while keeping accessible parking available at all times. We arrived at 11:00 and completed check-in procedures first; the front desk staff were excellent. We requested early check-in but it wasn’t possible due to peak season; however when keys became available before 3:00 p.m., they were handed out in order of completion of procedures—so arriving early was worthwhile for us after all. We will be staying in this same Room again in the future as well; thank you in advance from our whole family for your continued hospitality. Thank you very much to all staff members.”

It’s great that a breakfast buffet is included by default at this price. I’ve stayed at various AZ properties, but this was my first time with bunk beds. Even though I was traveling alone, it was useful as a place to put my luggage.

The natural Onsen spring water was available and very relaxing. The washing area also had ReFa showerheads, and the fine bubbles made washing my face feel great. The cake buffet was enjoyable as well, with cakes and Japanese sweets such as arare rice crackers and mitarashi dango, plus many kinds of drinks.

I made a Reservation feeling uneasy because the negative Reviews stuck with me. In the end, if you don’t expect too much, you can be satisfied. The sukiyaki catering was generous and very satisfying. Breakfast was not a buffet; it was served individually, so we could eat at a relaxed pace. Drinks, rice, and pork miso soup were self-serve with free refills. Since it was cool enough to feel cold that day, our dog stayed in a crate in the car. Honestly, it’s inconvenient that check-in/out and breakfast are at a Hotel about 5 minutes away by car. You’re given a map for the cottage, but it’s extremely hard to understand. I wish they would place arrows or signs at key turning points on site. The roads are narrow, and at night you will definitely get lost. The short set of stairs from where you park to the cottage is tough. With lots of luggage for both people and our dog, you can’t use a cart. It probably depends on the Room, but there was a full set of kitchen items, which was very convenient. No seasonings are provided. The large refrigerator and having plastic wrap available were small but helpful touches. The tap water is drinkable as-is, but if that bothers you, it’s better to bring your own drinks. The refrigerator is empty. There was only one bath towel and one small towel (the size you’d take into an Onsen bath area) per person, which was inconvenient—I’d love two of each. Also, please provide newer towels; the dog towels were fluffier and I honestly couldn’t tell which were for people. I was very concerned about dampness in the closet where the bedding is stored and in the connected wardrobe area. They should manage this with a dehumidifier. The insects I worried about were within an acceptable range; given the surrounding environment it can’t really be helped—if you can’t handle bugs, it’s better to look for another Accommodation. The building is honestly old, but the Facility has been updated and everything was kept clean. Because it’s a detached building unit, it was very quiet and we could relax slowly. There were no loungewear pajamas and amenities are minimal—so it’s different from staying at a Hotel—but checkout is 11:00 so we could take our time. We were able to spend time at our family’s pace and were very satisfied overall. It might also be nice to skip meals altogether—shop at places like Tsuruya or local supermarkets/roadside stations—and prepare things yourself instead. That way you can stay with your dog all day too.

The Room was spacious with high ceilings, and we could see the forest from the window. The windows were large too, giving it an amazing open feel! The welcome daifuku (handmade by your daughter, I heard) was just as delicious as rumored—perfect since I was a little hungry. I was the first to use the bath, and the changing area was very spacious and extremely clean, so I could relax and enjoy it comfortably. Every meal was made with such care and tasted wonderful! I ended up having three glasses of wine. I was traveling solo, but the host and hostess kindly chatted with me, which made dinner truly enjoyable. Even though it was my first visit, they treated me no differently from regular guests, which genuinely made me happy. Unexpectedly, I came down with severe muscle soreness from hiking downhill, and they prepared cold patches, Tiger Balm, and even magnesium for me. Thanks to that, I didn’t need to go to a pharmacy—and by the day I left, going up and down stairs had become much easier. I’m truly grateful for such a warm welcome. I will definitely come again! Next time, I’d love to try your hamburger as well! Lastly, the peach tart served two nights in a row was incredible! You said it was handmade from the crust up—the buttery pastry really stood out, and there were two kinds of cream inside the peaches. It was absolutely delicious. It turned into a truly wonderful stay. I’ll be back again—thank you so much!!

This was our third stay. We visit Tateshina to unwind from the stresses of everyday life, and each time we are most comforted by the meals and the thoughtful hospitality of the couple. I love the stylish atmosphere throughout the pension, and from the moment I make a Reservation until the day we go, I look forward to it with excitement every day. No matter how many times we visit, it’s a place that always makes us want to come back.

Thank you for your hospitality yesterday. It was wonderful to see you again this year after such a long time. As always, I truly enjoyed our conversation and appreciate the delightful time spent together. I hope you managed to visit the dentist today as planned. Despite your husband's health not being at its best, I am always grateful for the delicious meals you both provide each time. Your warm and thoughtful care never fails to impress me. Though our conversations often revolve around health matters, they are still enjoyable moments that I cherish! I sincerely hope that both of you will continue running Miroir with great energy, so please take good care of yourselves! Looking forward to seeing you again soon!

A companion had a trouble with their bike tipping over, but we were helped to lift it up, which was very appreciated. With No Meals Included and a bath available, it's rare to find such an affordable place at this price. If there is another opportunity, I would like to stay here again. Thank you very much.

A secluded Accommodation in the forest—quiet, with crisp, clean air. The Room was spacious, and the Japanese-style room with beds was wonderful. The meals were carefully prepared with quality ingredients, and everything we had for both breakfast and dinner was delicious. The accommodation rate was also affordable, and for this price we were able to enjoy a relaxing stay. I’d love to stay again.

After completing the Reservation, the confirmation email included a message asking us to adjust our appetite to match dinner time. After dinner, we immediately understood why. From appetizers to dessert, everything was carefully prepared using seasonal local vegetables and meat, and every dish was delicious—we wanted seconds. Breakfast was also wonderful and made us feel like it would be a great start to the day. Our stay was on August 5. It was extremely hot during the day at 34°C, but it suddenly cooled down from evening. While we were having dinner from 18:30, a pleasant autumn-like breeze came in from outside. At night, with the windows closed, it was a comfortable 24°C—just right—and after being in air conditioning every day, our bodies felt relieved to be free of it. It was very comfortable overall. On the second floor there is a shared refrigerator and a dispenser with natural water that you can drink freely.

In the Golden Week peak season, we searched for a pension and ended up here. Our family always looks forward to dinner at a pension, and we chose Millefeuille because we wanted to enjoy a relaxed evening meal. The dining area had tables arranged in five sections, so each group could sit together. The meal was a thoughtfully prepared set course. The turnip mousse appetizer was elegant and delicious—our foodie daughter said it looked beautiful as well, and I completely agreed. The tuna sashimi also felt carefully prepared—was that an appetizer too? The course flowed nicely: two appetizers, soup, rice, main (meat), dessert, and coffee. Both the appetizers and the main dish felt especially elaborate, making for a well-balanced course. We were full and very satisfied. If there were a sprinkle of parsley on top of the corn soup, it might look even more vibrant. We ordered a bottle of wine; it was an easy-to-drink white that didn’t overpower the food, and it was priced as if there was almost no profit—really reflecting the owner’s kind hospitality. There is also a grand piano in the dining room, and we heard they used to hold small piano or string concerts. After dinner (with permission from other guests), I was allowed to play a little. Having a grand piano there creates such a wonderful atmosphere. Breakfast was also colorful on one plate, and we were full from the morning. For the bath, we were told to enter as our group in the women’s bath and lock it while using it; we did so. It is not a private family bath—it is separated by gender. It is not an Onsen, so there is no Hot Spring Tax. The Room was clean with thoughtful touches throughout, so nothing about its age bothered us at all. The TV wasn’t turned on at first; right after check-in I asked the owner about it and they switched it on for us. It was good that we tried turning it on early. We had an extremely satisfying stay that exceeded expectations for the price. Perhaps one owner focuses on conversation while another handles cooking—we were able to relax at our own pace. The chats were very enjoyable as well; we truly felt their hospitality. Thank you very much for taking care of us during our stay.

The front desk staff are very kind. There are two bath temperatures, which is great because you won’t overheat. Having a microwave was helpful for heating up convenience store meals. At night, the noise from the neighboring Room can be a bit bothersome. It’s a great service to be able to use the bath after skiing and then head home.

The elaborate and heartfelt dishes were both visually appealing and delicious. Both the host and hostess were friendly, allowing us to have a very peaceful stay. The exterior and interior are both very charming and lovely, making it a delightful pension.