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We stayed here for our family trip at the end of summer vacation. It was a special Room—the only one of its kind in the Hotel. It had the space of two Rooms plus a living area, and an exceptionally large bathroom—about the size of another Room—with a spacious bathtub where you can fully stretch out, as well as a separate shower room. The bubble-bath function had been removed, but features such as the marble flooring gave it a very luxurious feel. There were also private stairs, a ramp, and an exclusive corridor leading to this special Room, with outstanding attention to privacy. From the Room, we enjoyed breathtaking views over all of Lake Megami and the surrounding mountains. There were three large TVs, which delighted our children, and we could use the air conditioning as well, so we stayed comfortable throughout our visit. The public bath included an open-air bath and even two saunas, and the lockers were clean. From the open-air bath we could look out over Lake Megami and the mountains while relaxing in the Onsen. We enjoyed cooling off in the cold bath, watching clouds drift by, and taking our time to fully appreciate Tateshina Onsen. As it was peak season, both dinner and breakfast were buffet only; while there weren’t many items overall, each dish was truly delicious. The coffee did not seem to be freshly drip-brewed from a machine like those found at some buffets, so having a coffee machine would be nice. Next time we are very much looking forward to trying kaiseki cuisine at the basement-level restaurant as well. As an IKYU.com Diamond member benefit I requested late check-out; unfortunately it wasn’t possible due to peak season demand. Still, this is such a wonderful Hotel that we wanted to stay even longer—the Room was beautiful, spacious, and impressive in every way. Thank you also for the Diamond member gifts (a bottle of wine and souvenirs from Nagano). Since in Parking Lot No. 1 the wheelchair-priority space is shared with EV charging spaces, I think it would be better to separate them so that enough spaces can be secured to meet nighttime EV charging demand while keeping accessible parking available at all times. We arrived at 11:00 and completed check-in procedures first; the front desk staff were excellent. We requested early check-in but it wasn’t possible due to peak season; however when keys became available before 3:00 p.m., they were handed out in order of completion of procedures—so arriving early was worthwhile for us after all. We will be staying in this same Room again in the future as well; thank you in advance from our whole family for your continued hospitality. Thank you very much to all staff members.”

I made a Reservation feeling uneasy because the negative Reviews stuck with me. In the end, if you don’t expect too much, you can be satisfied. The sukiyaki catering was generous and very satisfying. Breakfast was not a buffet; it was served individually, so we could eat at a relaxed pace. Drinks, rice, and pork miso soup were self-serve with free refills. Since it was cool enough to feel cold that day, our dog stayed in a crate in the car. Honestly, it’s inconvenient that check-in/out and breakfast are at a Hotel about 5 minutes away by car. You’re given a map for the cottage, but it’s extremely hard to understand. I wish they would place arrows or signs at key turning points on site. The roads are narrow, and at night you will definitely get lost. The short set of stairs from where you park to the cottage is tough. With lots of luggage for both people and our dog, you can’t use a cart. It probably depends on the Room, but there was a full set of kitchen items, which was very convenient. No seasonings are provided. The large refrigerator and having plastic wrap available were small but helpful touches. The tap water is drinkable as-is, but if that bothers you, it’s better to bring your own drinks. The refrigerator is empty. There was only one bath towel and one small towel (the size you’d take into an Onsen bath area) per person, which was inconvenient—I’d love two of each. Also, please provide newer towels; the dog towels were fluffier and I honestly couldn’t tell which were for people. I was very concerned about dampness in the closet where the bedding is stored and in the connected wardrobe area. They should manage this with a dehumidifier. The insects I worried about were within an acceptable range; given the surrounding environment it can’t really be helped—if you can’t handle bugs, it’s better to look for another Accommodation. The building is honestly old, but the Facility has been updated and everything was kept clean. Because it’s a detached building unit, it was very quiet and we could relax slowly. There were no loungewear pajamas and amenities are minimal—so it’s different from staying at a Hotel—but checkout is 11:00 so we could take our time. We were able to spend time at our family’s pace and were very satisfied overall. It might also be nice to skip meals altogether—shop at places like Tsuruya or local supermarkets/roadside stations—and prepare things yourself instead. That way you can stay with your dog all day too.

After touring the Komoro Distillery, we walked from Komoro Station to this Ryokan. The website said it was a 20-minute walk, but it took us about 30 minutes. We took a taxi on the way back. At the front desk, we were served plum soda and then shown to our Room. This time we stayed in a Room with a private indoor Onsen bath. It was a bit old, but very clean and well maintained. There is also a large public bath, but it is up quite a steep stone staircase, and my husband said it would be safer to use the bath in our Room instead—so we did. The Onsen left our skin feeling wonderfully smooth. I have had dinner at many Ryokan over the years, but every dish here was truly delicious. You could call it creative Japanese cuisine—both the presentation and flavors were excellent. They served salt-grilled ayu (sweetfish). I usually give ayu to my husband because of all the bones, but they told us you can even eat the bones in the head here, so I tried it for the first time—and really didn’t notice any bones at all. Because the food was so good, we also enjoyed it with their sake tasting set. Having an in-room bath meant we could enjoy it whenever we liked, which was wonderful. Breakfast included barley rice with grated yam (mugi-toro), grilled fish, ginger-flavored Onsen egg, and many other dishes—we enjoyed everything. A taxi to Komoro Station costs 1,000 yen, which is much better than walking for 30 minutes. It made me want to visit Komoro again next time as well.

The tranquil mountain setting and the quality of the Onsen were excellent, and the food was incredibly delicious, leaving us full and completely satisfied!

I stayed with five friends and family members. It was an excellent accommodation with a sauna included.

I stayed here after looking for a budget-friendly place at the last minute. The amenities were fine, though there were no towels provided. The breakfast toast sandwich was incredibly delicious, and I’d love to have it again. The family-run atmosphere, with small children around, made the stay feel very cozy and welcoming. The Room and unit bath were clean, so I had no issues staying here. One minor disappointment was that I expected a family bath based on the website but found it out of service. Also, since it's not an extremely hot area, there was no air conditioning; however, having at least a fan would have been nice for slightly warm afternoons.

We stayed for 2 nights and 3 days during Golden Week with my daughters and our pet rabbit. The sound of the stream from Reisenji River in front of the room and the chirping of small birds created a refreshing atmosphere, allowing us to spend our time peacefully. The meals were delightful, featuring dishes like mountain vegetable tempura, homemade tsukudani, green onion sauce, garlic-flavored grilled chicken skewers, and the specialty rainbow trout somen fry. We enjoyed every dish so much that we emptied the rice container. Each dish was explained to us in detail, and we felt warmth from the hospitality provided by your family. The Onsen was slightly lukewarm, perfect for a relaxing soak that left our bodies warm afterward. The private family bath with free-flowing hot spring water had an abundant supply and was truly enjoyable. Additionally, we could use the public bath right across from the accommodation for free to fully enjoy more Onsen experiences. This trip came right after a busy first month of the new fiscal year for our family; it felt like returning to a relative's countryside home where we could unwind and recharge ourselves completely. With limited accommodations available that allow pets to stay together in-room with meals served there as well, this place is incredibly appreciated! We would love to visit again!

I stayed for a Multiple Night Stay of three nights, and I was very satisfied that you prepared a different dinner menu each day. You also served trout-based dishes as the main course, and I really enjoyed the drinks as well. In addition, I was able to park my motorcycle under a roof, so even on the night the typhoon passed through, I felt at ease knowing it wouldn’t get wet in the rain. When the weather wasn’t good, I returned to the Accommodation early and enjoyed trout fishing at the fishing pond. You even cooked the trout I caught as salt-grilled fish and fried fish to enjoy with drinks after dinner—this trip truly let me fully enjoy Nagano. I would love to stay again if I have another opportunity.

At first, I wasn’t sure how to check in, so I called the owner using the contact information posted at the entrance, and they kindly explained everything. The Room was kept very clean. There is no toilet in the Room, but the shared toilets (separate for men and women) were equipped with washlets, which was great. This time we bought bento meals at a convenience store and ate in our Room, but there is also a self-catering area next to the 1F entrance and a spacious dining area. If you bring rice and ingredients, you can cook rice with the provided electric rice cooker and prepare stir-fries and other dishes using the IH cooktop. Once you stay here once, you get a good sense of how things work, so next time I’d like to try cooking for ourselves. There is a refrigerator, an electric kettle, and a two-burner IH cooktop at the 2F wash area. There was also a kids’ room where children can play. We checked in after going to Bessho Onsen for an Onsen bath, so we didn’t use the Accommodation’s bath facilities, but there are two clean shower rooms as well as a bathing area. I believe there are two washing machines available free of charge. To avoid overlapping with other guests, you can reserve a time slot by writing on the whiteboard at the entrance to the bathing area. One request: it would be perfect if there were vending machines inside Facility for juice or beer. Thanks to this very nice Facility and the owner’s warm personality, we had a memorable family trip.