บริเวณรอบๆ ลำธารยูกาว่า × การบริการลูกค้าและการให้บริการที่ได้รับการประเมินสูงที่โรงแรม·เรียวกัง

The surroundings were wonderful, and this has become a Hotel we’d love to stay at again. The walking paths were lovely, and our dog looked like they really enjoyed the walks. There’s also an animal hospital nearby, which was reassuring. We’ll be back. It rained on the day we left this time, so next time we hope to visit when it’s sunny… There also seem to be some great shops nearby, so we’d like to explore them.

We stayed in a pet-friendly Room. We have used many Hotels before and expected some odor since dogs stay there, but at this Hotel my wife and daughter, who are sensitive to smells, were happy to say they didn’t notice any at all. Also, when we mentioned that our dog cannot stay alone in the Room, we truly appreciated your thoughtful consideration. Thanks to your kindness, it was a refreshing trip for us.

This was my first time staying in a villa on a trip to Karuizawa! It’s an Accommodation I’d recommend if you want a truly out-of-the-ordinary getaway. We stayed in a private rental villa, and the moment we stepped into the Room, we were excited by the stylish space filled with the warmth of wood. There was an outdoor living area and a fireplace. Lighting the fireplace cost extra (1,100 yen), but it added such a chic touch. There was also a theater room and even a hammock, so there’s plenty to enjoy indoors as well. The Facilities were well equipped, with a kitchen and BBQ area—perfect for anyone who wants to relax and spend quality time with friends or family. The surroundings were quiet and immersed in nature, making both the morning air and nighttime atmosphere absolutely wonderful. The staff were courteous, and we felt comfortable from check-in onward. Everything was clean, and it felt like even the smallest details were well maintained. We chose this place because many Reviews mentioned how comfortable and clean the Facilities are—and that they wanted to return—so we’re glad we did. Highly recommended for anyone who wants to enjoy a luxurious stay in Karuizawa that’s different from an ordinary Hotel.

From the moment we arrived and stepped into the forest, we were captivated by the beautiful architecture. Lush greenery stretches as far as the eye can see, and the space—where white walls blend perfectly with tasteful furnishings—made us feel happy just being there. What impressed us most was the top-floor bedroom and the glass-walled bath. It felt as if we were floating in the forest, and spending time surrounded by nature was an unforgettable experience. The staff were wonderful—always attentive and courteous—which made our stay comfortable and worry-free from start to finish. We visited with our dog this time, and it was truly dog-friendly. Our pet stayed relaxed throughout and seemed to enjoy every moment. Above all, a morning walk through the forest is exceptional. The clear air and peaceful silence created a special kind of time that’s hard to find in everyday life. A place we would love to return to—and one we can wholeheartedly recommend.

We stayed with three family members and our dog. The building nestled in fresh greenery was truly beautiful, and the extraordinary Room space was amazing! At night, we dimmed the lights, played jazz, enjoyed some drinks, and relaxed at our own pace. Our daughter also played the lovely piano for us—it was such a luxurious time. There were Jenga and playing cards provided, and it was surprisingly fun to play them in such a unique setting! The morning bath surrounded by greenery was also wonderful—every moment was truly special. Our daughter was thrilled and said she wants to stay here again next time we come to Karuizawa, and we had a fantastic time overall. Thank you as well to the staff for being so friendly and kind!

The rooms, terrace, and BBQ area were all very clean, and it was a wonderful Accommodation with thoughtful attention to detail. The grill we reserved in advance was perfectly prepared, and there was a great selection of insect repellent items, dog supplies, indoor games, and welcome drinks—our whole family was more than satisfied. We would love to stay again! Thank you so much!!!

We stayed here for my husband’s birthday trip and also requested a birthday cake. Throughout our stay, we felt the staff’s thoughtful hospitality, and it was a Hotel we would love to return to. We were also grateful to be upgraded to a higher-grade Room free of charge—every service was truly appreciated. The calm atmosphere allowed us to relax and enjoy our time. Thank you very much.

Thank you for a very comfortable stay. We also appreciate the Room upgrade. It was a wonderful Accommodation in a great location (quiet and conveniently close to town), and pet-friendly Accommodations are hard to find. We would love to stay again if we have the opportunity.

It's appreciated that breakfast is included at this price. I was concerned that the Room's bath had a slight sewage smell.

The cleanliness was impressive and I was very satisfied. I would have been even more satisfied if there were amenities like coffee and pajamas, but the owner was very kind, so I was extremely pleased. It is quite spacious, so it is recommended for use by large groups.

Stayed with a group of 8 friends. The property is well-maintained and very clean. The sauna, barbecue area, bedrooms, bathrooms, living room, balcony, and other facilities were excellent. Although we didn’t use it, the front-load washing machine seemed very convenient. Tsuruya Miyota store is nearby for easy BBQ ingredient shopping, and the famous soba restaurant "Jigonoya" is within walking distance. BBQ equipment and tableware are well-stocked—truly impressed by the quality of this rental villa. I’d love to visit again with my family next time. One suggestion: it would be even better if the parking space could accommodate 3–4 cars.

The Facility was very clean and the whole family was pleased. The attention to detail, such as amenities and indoor play equipment, was impressive. The only disappointment was the noticeable dirt in two places: the blinds in the bathroom and the dirt on the air conditioner in the living room. It would have been even better without that. Overall, I would like to use it again.

We used this place for a summer getaway and a workcation. Miyota is less crowded than Karuizawa, with Tsuruya nearby and the station within walking distance, which was very convenient. It’s an ordinary local town with few tourist attractions around, so it doesn’t really feel like a resort. The property is spacious, well equipped with amenities, and suitable for self-catering. It was much cooler than Tokyo, and we were able to spend our time quietly. Since it’s a regular house along a main road, it’s best not to expect the atmosphere of a lodge or villa surrounded by nature.

It was raining, so we couldn’t eat outside, which was disappointing. It would have been nice if the BBQ area and the wooden deck had a roof. The yard has artificial turf, so it still gets wet after rain, but it doesn’t turn muddy, and it was great that our dogs could run around. The area under the loft was difficult to access in and out. It would have been nice to have some basic seasonings available. The tatami area was comfortable and relaxing. Each unit is clearly separated, which helped maintain a good sense of privacy.

This was my first time staying with SANU! Karuizawa 1st is a quiet place surrounded by nature, and from the moment I arrived, the crisp, clear air immediately put me at ease. The Room is spacious and relaxing, with plenty of natural light through the large windows and beautiful views outside. Time felt like it slowed down, and I was able to forget the busyness of everyday life and truly recharge. I relaxed so much that I didn’t even make time for a campfire, so I’d love to come back again... haha

Our family stayed here for two nights in August. It was our first time at an Accommodation with self check-in, so we were a bit nervous, but we received thorough support via SMS a few days before and again the day prior, which made us feel at ease. On the day, we entered by keying the passcode into the lock on the front door, and check-in was easy using the tablet inside! Perhaps because it’s still a new Facility, everything was very clean—and it felt more spacious than we expected, which surprised us. The kids immediately explored and found the loft; they played up there nonstop. The adults took a breather and then started preparing for a BBQ. We picked up some great-looking meat from the butcher right in front (we later learned it’s a well-known shop). With perfect weather, we enjoyed a family BBQ while watching the sunset. It became our best memory of this summer! The amenities were also excellent—high-end products like those used in salons—so my wife was especially happy. This may become everyone’s favorite Accommodation! We also requested breakfast bread vouchers; it seems to be a popular local bakery as well, and it was busy from early morning. We were very satisfied eating delicious bread on the deck while enjoying the view as a family. Next year, we’d love to come back for a Multiple Night Stay with an extra day or so. Thank you very much!

This place is located a bit away from the bustling areas, which made it even better! The kitchen is fully equipped with dishes and cooking utensils. We stocked up on deli food and enjoyed a quiet, relaxing stay without worrying about the surroundings. The bathroom and toilet were clean. Having laundry facilities was very convenient. It was an amazing trip, especially since dogs are welcome here!

A luxurious experience surrounded by vintage furniture in a spacious Room. Even though it was midsummer and hot outside, the temperature inside was comfortable with low humidity despite the absence of air conditioning, which was truly impressive. The fresh and clear air made the stay incredibly pleasant. It was an amazing opportunity to experience living in an ideal Room like this.

It was my first time staying with Sanu, and I’d love to come back again. As soon as we arrived, the scent of wood greeted us, and the Room was clean and comfortable. We were able to relax with our dog on the raised platform area. Also, because meals weren’t provided, we could visit our favorite bakeries for breakfast, and choose between cooking dinner ourselves or eating out—so it felt like living there while still being able to refresh. It was a shame that the bathroom was small and there wasn’t space to put things in the washroom area, but otherwise we were very satisfied.

The meals were satisfying. Unfortunately, it was disappointing that loud noises could be heard at night, either from the neighboring Room or the hallway. The staff were helpful, including offering to move us to a different Room.