บริเวณรอบๆ ที่ราบสูงเกาเฟิง × โรงแรม·เรียวกังที่ได้รับการจัดอันดับสูง

The hospitality and the restaurant cuisine were outstanding in every respect. Their attentive, courteous communication before our stay left a strong impression, and on the day of our visit, everyone—from the seasoned staff to the younger team members—provided genuinely pleasant service. If you want a reliably excellent experience in Karuizawa, HIRAMATSU is without doubt the place to choose.

The surroundings were wonderful, and this has become a Hotel I’d love to stay at again. The walking paths were lovely, and my dog looked like they really enjoyed the walks. There’s also an animal hospital nearby, which was reassuring. We’ll be back. It rained on the day we left this time, so next time we hope to come when it’s sunny… There also seem to be some nice shops nearby, so I’d like to explore them.

Although it rained, we still had a truly wonderful time as a family—it didn’t bother us at all. The Facility was very quiet and relaxing, a special place where you can forget everyday life and unwind. Everything we needed was well provided, and our stay was very comfortable. The staff were also genuinely pleasant, and we really appreciated their thoughtful, unobtrusive care. The restaurant we used during our stay was excellent as well! The food was truly delicious and became one of the highlights of our trip. As parents, we were so happy to see our children enjoying every bite. There is also a convenience store nearby, which is handy for quick shopping. Since it rained this time, we’d love to visit again in a season with nicer weather. On the way home, our whole family kept saying, “Let’s come back.” Highly recommended for anyone looking to relax in Karuizawa!

The owners were truly kind and welcoming, and their hospitality was very soothing. The resident dogs, Bell and Cherry, were also adorable. The Room was spacious, and the dog run outside the Room was great. All of the meals were delicious, especially the duck steak, the pudding-like dessert, the fresh salad, the morning cherry tomato salad-like dish, and the egg-salad omelet-style dish. We would love to visit again.

We stayed here for my partner’s birthday trip. Surrounded by nature in a quiet setting, we were able to step away from everyday life and spend a truly wonderful time. The room was very clean, and the Facility and amenities were well equipped, so we stayed comfortably without any inconvenience throughout our stay. The size was just right, and it felt like a very cozy space for two adults. The sauna is electric, so even someone like me who isn’t used to wood-fired saunas could enjoy it easily—and it still felt authentic, which was more than satisfying. Before our stay, they also shared helpful information such as the destination (Google Maps), what to bring, and recommended nearby places, which we really appreciated. Next time, we’d love to stay for multiple nights!

They say this mountain Hotel opened in recent years as they’re planning to rebuild Takamine Kogen Hotel soon. Dinner was a beautifully presented and delicious set course. I couldn’t have breakfast because I left early in the morning to climb Mt. Asama, but according to the Hotel’s information it’s an elaborate bread-based breakfast (too bad I missed it). From 8:30 p.m., it’s bar time and drinks are free! All the Facility is new and spotless. The bath is a bit small, and there’s no open-air bath, which was slightly disappointing. They also gave me a free ticket for the Onsen at Takamine Kogen Hotel. Being able to bathe after hiking was very satisfying.

This was our second stay, the first in two years. Just like last time, the place was thoroughly cleaned and we had a very comfortable stay. We also enjoyed the Tsuruya apple juice (I believe it was a repeat-guest perk). What we love most about this Accommodation is the great location and how comfortable it is not only for people but also for dogs. The fenced yard covered with wood chips can be used as a private dog run, so we could skip walks when needed—easy for us, and our dog looked like they were having a great time too. The only inconvenience is that there are no amenities such as a skincare/lotion set, but we knew this in advance from the Accommodation information and brought our own, so it wasn’t an issue at all. Please keep this in mind if you plan to stay here. There were two hair dryers provided, which was great since our two teenage children could use them at the same time. The foot bath was also wonderful. Soaking our feet after waking up while drinking the provided drip coffee felt like forest bathing and was truly relaxing. Contactless check-in and check-out were easy and very convenient. Because everything is contactless, we didn’t meet any staff in person, but everything was well prepared for a comfortable stay—thank you very much.

The rooms, terrace, and BBQ area were all very clean, and it was a wonderful Accommodation with thoughtful attention to detail. The grill we reserved in advance was perfectly prepared, and there was a great selection of insect repellent items, dog supplies, indoor games, and welcome drinks—our whole family was more than satisfied. We would love to stay again! Thank you so much!!!

The advance parking information was very helpful. We had a Multiple Night Stay, and Room cleaning was provided every other day. That was more than enough for us. Fresh towels and other items were provided, so we had no issues. We would love to stay again!

We stayed here for my husband’s birthday trip and also requested a birthday cake. Throughout our stay, we felt the staff’s thoughtful hospitality, and it was a Hotel we would love to return to. We were also grateful to be upgraded to a higher-grade Room free of charge—every service was truly appreciated. The calm atmosphere allowed us to relax and enjoy our time. Thank you very much.

I chose this Accommodation because I was very interested in the open-air bath accessed by the mountain railway. I enjoyed it so much that I ended up using it three times during my stay. Since it was Monday right after the holiday period, it was very quiet, which was great. The Facility has the charm of a classic Onsen Accommodation, and the guest rooms have been beautifully renovated, making it extremely relaxing. I would love to stay again.

Three elderly women stayed here together. We arrived by car, and the location was easy to find. The underground parking garage was spacious, so we could park with peace of mind. Kaikoen Garden is right next door, and the view was wonderful. The bath also had a great view, with large windows that made it easy to relax. We always stay at Itoen Hotel properties. The all-you-can-eat and all-you-can-drink options are affordable and very appreciated for seniors. The front desk staff were also friendly, and we enjoyed chatting at checkout, which made it a great trip. Thank you very much.

I visit Sugadaira every summer, so I check early, but I can never get a Reservation. This time I happened to get one, so it was my first stay. The area around the Hotel is very quiet, and the view from the Room is wonderful. After soaking in the Onsen, my skin stayed moisturized for a while. Everyone—the front desk staff and restaurant staff—was very pleasant and welcoming, and I had a truly enjoyable time. The buffet made great use of fresh vegetables and was thoughtfully prepared rather than relying on cheap pre-made sauces. It was delicious. Since it’s so hard to secure an Accommodation Reservation here, I’d come just for the meal alone. There were also many thoughtful touches: a sheet listing the names of the mountains visible from the Room window, places to hang clothes throughout the Room (probably for winter ski wear), a towel for wiping around the washbasin, and a cube-shaped power strip with five outlets. It’s a Hotel with great attention to detail. If I can get another Reservation, I would definitely like to stay again.

I stayed here the night before a hike. I had made a Reservation with rice balls for breakfast, but at check-in they kindly changed it to an earlier Ryokan-style meal. It was relaxing and very nice. I was able to enjoy the free-flowing Onsen almost privately. Although the building is old, it was well cleaned throughout. I would love to stay again.

Stayed with a group of 8 friends. The property is well-maintained and very clean. The sauna, barbecue area, bedrooms, bathrooms, living room, balcony, and other facilities were excellent. Although we didn’t use it, the front-load washing machine seemed very convenient. Tsuruya Miyota store is nearby for easy BBQ ingredient shopping, and the famous soba restaurant "Jigonoya" is within walking distance. BBQ equipment and tableware are well-stocked—truly impressed by the quality of this rental villa. I’d love to visit again with my family next time. One suggestion: it would be even better if the parking space could accommodate 3–4 cars.

We stayed here during summer vacation with three families. The building, Facilities, and amenities were all extremely clean, making our stay very comfortable. The interior was stylish and lovely as well. We rented an optional BBQ set, but unfortunately it rained that day. We contacted them just in case, and even though it was a last-minute request, they set up a tarp for us the same day. We truly appreciated it, enjoyed a wonderful BBQ, and it became the best summer vacation memory. We will definitely be back. It seems Polar Resort has several vacation rentals in Karuizawa, so we’d like to try their other Accommodations too. Highly recommended.

It was quiet, and the staff were kind. The place was well cleaned and very tidy. Buying groceries as a family and enjoying a meal in a different living room than usual was fun. What concerned me was that the washing machine lid seemed to have poor contact, so it wouldn’t go through to the spin cycle, and the living room air conditioner remote had dead batteries.

I found this accommodation while searching for a place to stay the night before a concert. Not only is it affordable, but you can even use musical instruments in the room—an ideal environment! Additionally, I was able to rent an electronic piano, which allowed me to set up my own piano at the venue in advance—a great help. The room was spacious, reducing pre-performance stress and allowing me to relax comfortably. While the building shows its age overall, it is clean and comfortable, including the bath facilities. Although it's a bit away from Karuizawa's central area, music and performance enthusiasts will find plenty of reasons to love this place. I definitely plan to visit again with friends!

Thank you for a very comfortable stay. We also appreciate the Room upgrade. It was a wonderful Accommodation in a great location (quiet and conveniently close to town), and pet-friendly Accommodations are hard to find. We would love to stay again if we have the opportunity.

I felt so relaxed that I wished I could have stayed longer. It was a shame I could only stay for one night. The amenities were fully equipped and very comfortable. I would love to stay again if I have the chance.