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The hospitality and the restaurant cuisine were outstanding in every respect. Their attentive, courteous communication before our stay left a strong impression, and on the day of our visit, everyone—from the seasoned staff to the younger team members—provided genuinely pleasant service. If you want a reliably excellent experience in Karuizawa, HIRAMATSU is without doubt the place to choose.

They say this mountain Hotel opened in recent years as they’re planning to rebuild Takamine Kogen Hotel soon. Dinner was a beautifully presented and delicious set course. I couldn’t have breakfast because I left early in the morning to climb Mt. Asama, but according to the Hotel’s information it’s an elaborate bread-based breakfast (too bad I missed it). From 8:30 p.m., it’s bar time and drinks are free! All the Facility is new and spotless. The bath is a bit small, and there’s no open-air bath, which was slightly disappointing. They also gave me a free ticket for the Onsen at Takamine Kogen Hotel. Being able to bathe after hiking was very satisfying.

I visit Sugadaira every summer, so I check early, but I can never get a Reservation. This time I happened to get one, so it was my first stay. The area around the Hotel is very quiet, and the view from the Room is wonderful. After soaking in the Onsen, my skin stayed moisturized for a while. Everyone—the front desk staff and restaurant staff—was very pleasant and welcoming, and I had a truly enjoyable time. The buffet made great use of fresh vegetables and didn’t rely on cheap pre-made sauces; there were lots of thoughtful touches, and everything was delicious. Since it’s so hard to secure an Accommodation Reservation here, I’d come just for the meal alone. There was also a sheet listing the names of the mountains visible from the Room window, hooks placed around the Room for hanging clothes (probably for winter ski wear), a towel provided specifically for wiping around the sink area, and even a cube-shaped power strip with five outlets. It’s a Hotel with attentive care down to every detail. If I can get another Reservation, I would definitely like to stay again.

I chose this Accommodation because I was very interested in the open-air bath accessed by the mountain railway. I enjoyed it so much that I ended up using it three times during my stay. Since it was Monday right after the holiday period, it was very quiet, which was great. The Facility has the charm of a classic Onsen Accommodation, and the guest rooms have been beautifully renovated, making it extremely relaxing. I would love to stay again.

After touring the Komoro Distillery, we walked from Komoro Station to this Ryokan. The website said it was a 20-minute walk, but it took us about 30 minutes. We took a taxi on the way back. At the front desk, we were served plum soda and then shown to our Room. This time we stayed in a Room with a private indoor Onsen bath. It was a bit old, but very clean and well maintained. There is also a large public bath, but it is up quite a steep stone staircase, and my husband said it would be safer to use the bath in our Room instead—so we did. The Onsen left our skin feeling wonderfully smooth. I have had dinner at many Ryokan over the years, but every dish here was truly delicious. You could call it creative Japanese cuisine—both the presentation and flavors were excellent. They served salt-grilled ayu (sweetfish). I usually give ayu to my husband because of all the bones, but they told us you can even eat the bones in the head here, so I tried it for the first time—and really didn’t notice any bones at all. Because the food was so good, we also enjoyed it with their sake tasting set. Having an in-room bath meant we could enjoy it whenever we liked, which was wonderful. Breakfast included barley rice with grated yam (mugi-toro), grilled fish, ginger-flavored Onsen egg, and many other dishes—we enjoyed everything. A taxi to Komoro Station costs 1,000 yen, which is much better than walking for 30 minutes. It made me want to visit Komoro again next time as well.

I stayed here the night before a hike. I had made a Reservation with rice balls for breakfast, but at check-in they kindly changed it to an earlier Ryokan-style meal. It was relaxing and very nice. I was able to enjoy the free-flowing Onsen almost privately. Although the building is old, it was well cleaned throughout. I would love to stay again.

A whole-house rental Accommodation in a designated Tangible Cultural Property. The place was spotless, the futons were fluffy and comfortable, and it was a relaxing space. It was very cozy. I rated the bath 3 because I didn’t use it. The bath seemed to have no issues at all in terms of size, but we love saunas, so we used a nearby day-use bathing Facility instead. It was a valuable experience that let us feel Japan’s good old days. Thank you very much.

Thanks to the very detailed videos provided in advance on directions and how to open and close the door, we arrived and checked in smoothly. The building was even more spacious and open than we expected, and it was a clean, pleasant space. We could also feel the owner’s sense of style throughout, which made our stay very comfortable. In particular, the views from the living room and bathroom were breathtaking. The consent form with detailed house rules clearly reflected the intention to have only guests who will respect good manners use the property, which also gave us peace of mind. One small thing we noticed was that we couldn’t find cooking utensils such as chopsticks for cooking, a ladle, or a spatula. *We may have simply overlooked them. Although it’s located in a quiet forest setting, it’s also very convenient—just a short drive downhill brings you close to a large supermarket. We’d love to stay again if we have the chance.

A very quiet Accommodation nestled in the forest. Everything was thoughtfully taken care of, and we were able to spend a truly peaceful time. Although the weather wasn’t on our side this time, the parking area was covered and part of the dog run was also under a roof, so we had no trouble at all. The amenities were more than sufficient—honestly, as long as you bring your own groceries, there’s nothing you’ll be lacking. It was our first time staying at an entire private rental Facility, and we were surprised by how well equipped it was. Since we stayed with my elderly parents this time, we deducted one star because the bathroom was spacious but had no grab bars and could be slippery (so extra caution is needed), and there was no bath reheating function—but even so, our satisfaction level was more than high enough. We also really enjoyed chatting with the owner before leaving. If we have another chance (and the energy), it’s definitely a place we’d love to visit again.

It felt like an Accommodation focused on visiting nearby public baths, and the staff were very kind, which left a great impression. The canned beer and highballs available for purchase at the front desk were also reasonably priced. That said, a few things stood out: - I assume the Onsen is naturally low-temperature, but the open-air bath felt lukewarm. Since it was midsummer, I apologize if that temperature was intentional. - The Room with a private open-air bath was spacious and wonderful, but there was no wash bucket or chair for the bath, no sugar or milk/creamer for coffee, and no glass beer tumbler. It was a bit inconvenient. - The Wi-Fi only worked near the Room entrance. What impressed me most this time was the live performance by volunteers after dinner. From a large song list, they played our requested songs on saxophone, piano, and percussion—it was truly excellent and very moving.

I stayed the night before visiting a grave on the equinox holiday, and I truly appreciate your courteous assistance despite my late-night check-in. I stayed in the West Wing; you briefly have to go outside when using the passageway from the main building, so it was a bit cold, but acceptable. The Room was clean and a good size, and the soundproofing was excellent—although my Room faced the road, it was quiet and comfortable. The large public bath was also pleasant, though it is not a natural Onsen. Breakfast was enjoyable as well for a Business Hotel buffet. If I had to mention one drawback, it was that the parking area was hard to find. I used a lot a short distance away as instructed by the Hotel, but it seemed like there might also be parking behind the Hotel... Since it was still quite cold, I would have preferred to park as close to the Hotel as possible.

I visited “Haretara Iine” on a friend’s recommendation. It had a warm, homey atmosphere, and the owner and staff were cheerful and friendly, taking the time to speak with each guest. The meals were excellent, with plenty of local vegetables—beautifully presented and delicious. The bath was spacious as well, and it really helped me relax. Thank you very much.

The baths are simply excellent. The Rooms and building are somewhat old overall, but the baths are truly wonderful. The meals aren’t flashy, but they taste good and come in satisfying portions, so we were pleased overall. We were able to set off fireworks in the parking area a short distance away, and the kids seemed to really enjoy it.

Now that our kids have grown up and no longer spend their summer vacation tied up with sports clubs and team activities, three families were able to get together for the first time in eight years. Considering the extreme heat and our age, we gave up on tent camping and chose an easy, comfortable stay in a lodge. Since it looked like it might rain, the Accommodation staff secured a BBQ area for us in advance, and we really appreciated how they also accommodated a sudden increase in our group size. We were also grateful that we could dispose of the BBQ trash. The bath water is brownish with an iron scent. It warms you up wonderfully. Maybe thanks to the Onsen, my makeup went on better the next morning. It would have been even better if bathing hours were available until 11:00 p.m. The three horses were friendly and adorable. When we petted them around the neck, they leaned into us, which made them even more lovable. The staff were very kind, and we had a great trip.