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I was impressed by the hospitality, the in-house services, the meals, and the breathtaking scenery that looked like a painting wherever I looked. I’m truly glad I chose this Hotel for my first stay in Hakuba. Next time, I’d love to visit this Hotel again during the autumn foliage season.

We stayed at this Hotel because it is close to the gondola for trekking at Hakuba Happo-One. The interior was simply charming, and we relaxed on the lobby sofas in the evening—the high ceilings made it feel like an overseas Hotel. Many of the staff were from abroad, but everyone was friendly and provided excellent service, making our stay very pleasant. We visited in summer this time, and would love to come back in winter as well.

We stayed for one night after trekking to Happo Pond via the Happo Gondola. I had stayed here once about 20 years ago, and I still remembered how pleasant the bath was and how clean the Room felt. This time, I had the same impression. The building has aged, but the Rooms are still clean and the bath is just as relaxing as ever. Dinner may have improved now that all-you-can-drink alcohol is included. As for dinner, there were quite a few items that seemed like frozen foods (such as pasta and fried chicken), but for our eldest daughter—who is a picky eater—the flavors were reliably familiar, and she was happy that she could eat everything (lol). After trekking, being able to take a bath, have a meal, sleep in an air-conditioned Room on freshly washed sheets—and at this price—was extremely satisfying. It may not be ideal for those looking for a stylish highland resort experience.

The Room had a simple yet comfortable atmosphere. All the staff were friendly. However, the sink was a bit too high for washing your face. Breakfast was so delicious it felt like something you’d get at a café.

We stayed for 2 nights and 3 days on a family summer vacation. The exterior is not a new Hotel, but the lobby and baths felt simple overall and left a very clean impression. Our guest Room had very large windows facing the satoyama side, with an absolutely wonderful mountain view. The Room was uncluttered and simple, and the large windows were spotless. The Onsen was spacious, and both the open-air bath and sauna were clean and very relaxing. The Hakuba Happo Pond ropeway and the bus terminal were also within a 10-minute walk, so the location was convenient. It was a wonderful Hotel, but perhaps because the meals are geared toward Western cuisine, we felt there were not many Japanese options at either breakfast or dinner. The rice and mushroom miso soup was very delicious. Overall, we were very satisfied—this was a lovely Hotel.

This is our fourth summer stay, and Hakuba Mountainside never disappoints no matter how many times we visit. The Facility is always kept clean and comfortable, and the front desk and housekeeping staff are polite and friendly, making every stay truly pleasant. The kitchen is also very well equipped, with plenty of cookware for anyone who wants to enjoy serious home cooking. Our summer holiday starts with waking up to birdsong in the morning. We then enjoy a walk, followed by a leisurely lunch with fresh local vegetables and naturally leavened bread. In the afternoon we take a nap, and in the evening we head to Happo-no-Yu, famous for its highly alkaline waters. Soaking slowly while taking in the view from the open-air bath is pure bliss. At night we go to bed early with a book—this luxurious, peaceful day is something we repeat every year. And by the end of our trip—perhaps thanks to Happo-no-Yu—our skin feels wonderfully smooth and makeup goes on surprisingly well, which has become one of our annual pleasures too.

I love the scent of wood when you first enter. The Room felt very clean, the towels were fluffy, and I had a comfortable stay. The weather was great, and the forest view from the large window directly in front of the bed, along with the morning sunlight streaming in, felt wonderful.

It was a quiet and relaxing accommodation. The lobby and terrace were also beautiful. In most hotels, the air conditioning doesn't work well, making it too cold or too hot at night, which often disrupts sleep, but this place was very comfortable.

It was very helpful that the property was so close to the starting point! Being able to use the parking lot until the race ended was a huge help. Breakfast was delicious. Thank you for your hospitality.

The hotel feels a bit dated, but the staff are wonderful. They kindly offered a free shuttle service to and from the station. We enjoyed the view of the ski jump, as well as the onsen and complimentary massage chairs. It’s also very close to the cable car and has convenient vending machines for drinks.