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I had a very comfortable stay. Both the property and the Room were clean and well maintained, with thorough housekeeping. The meals were delicious and served in just the right portions. The staff’s service was naturally friendly and made me feel at ease. The only disappointment was that I was looking forward to a beer after my bath, but there was no shop or vending machine, so I had to wait until dinner. That said, this is a rather indulgent request given how well stocked the drink bar in the lobby is. It was an Accommodation I would like to visit again.

Thank you very much for your prompt and kind support when my wife’s condition suddenly worsened and required emergency assistance. We are also truly grateful for your thoughtfulness in preparing a breakfast box for us when we returned from the hospital. This stay ended up being quite hectic, but next time we would love to take our time and fully enjoy the Accommodation. Once again, thank you sincerely for your warm hospitality. Thank you very much.

We stayed for 2 nights and 3 days! On the evening of our arrival, we enjoyed a BBQ at the Glamorous Dining area. Everything was delicious—especially the bone-in pork, which was tender, flavorful, and outstanding. We also grilled the dessert apples and marshmallows perfectly, and they were very tasty. The Weber gas grill was large and easy to use; the meat grilled lightly as excess fat dripped away, while the vegetables turned out sweet and juicy. We truly enjoyed everything that makes a BBQ special. The weather was only good on the day we arrived, and unfortunately it rained for the remaining two days, so our pickleball plans were canceled. Instead, we took a trip to Matsumoto for soba noodles and enjoyed an Onsen, which made for a relaxing stay overall. The Facility is old, but the Room was spacious and easy to use. We’d love to come back again when the weather is better.

I love the calm atmosphere of Tateshina Tokyu Hotel and have stayed here several times. Its setting in the forest, the dignified yet unpretentious interiors, and the quiet time you can spend here offer a charm that is hard to find at other hotels. This time was no different, and it reminded me again how much I like this hotel. Also, though it’s a small thing, I really like the toothbrushes in the guest rooms. They’re comfortable to use, and I can feel the hotel’s thoughtfulness even in these details. I hope you will continue with the current ones. On the other hand, precisely because I’ve been coming for many years, there are a few things that disappointed me. The biggest one is that Japanese dinner has been discontinued since this year. On a Multiple Night Stay, we used to enjoy being able to choose “Western tonight, Japanese tomorrow” within the hotel itself. Especially for us—who prefer not to drive once we arrive and instead relax in the forest or inside—the option was very important. French cuisine certainly has its appeal, but having Western meals both nights makes it feel like a slightly different hotel than before. I would be happy if Japanese dinner becomes an option again someday. I was also sorry to hear that the garden pool, long loved by guests, has ended operations starting this year. I understand it was due to aging facilities (Facility), but combined with the end of Japanese dinner options (Facility), it feels as though some of what made Tateshina Tokyu special is gradually disappearing. One more thing I would love to see enhanced is the in-house library collection (Facility). This is such a quiet Hotel where you can relax while looking out at the forest—perfect for reading. The current selection feels lacking not so much in quantity as in curation quality. If there were more books that you’d want to pick up specifically because you came to Tateshina—on Shinshu’s nature and culture, mountains, architecture, travel writing, literature—it would make time spent at this Hotel even richer. I’m not asking for new facilities or services one after another. Rather, I hope you will continue cherishing and preserving what makes this Hotel unique. These comments come from someone who truly likes this Hotel—and I hope to keep visiting for many years to come.

The building is old, but the Room is spacious and clean. The bath facilities were great, especially the barrel sauna. There was also a barrel sauna by the pool, so we could enjoy using the pool as a cold plunge. Meals are buffet-style, tasty, and with a wide variety of dishes. The rates are reasonably affordable, giving the impression of a well-balanced Resort Hotel. If possible, I would like the pool hours to be extended a bit longer.

Dinner was delicious as well—an unusual style of half-buffet with robatayaki grilling—and the large public bath with an open-air bath was very relaxing. The staff were courteous and attentive, which we really appreciated. The Facility is a bit old, but we chose this Accommodation in Tateshina as the place to commemorate reuniting with my wife for the first time in 50 years, and we were very satisfied. Thank you very much.

The food was very delicious, and I would like to stay at this pension again.

We stayed here for a family ski trip. It seems to be a hotel condominium type of accommodation. If it suits your purpose, it’s an excellent choice. However, if you are looking for full services (such as staff guiding you to your room or room service), this might not be the right option for you. Interaction with hotel staff is mostly limited to check-in and check-out. The staff were polite and kind, which even made our child say, "He was such a nice man." The accommodation is almost like a 2DK (1LDK) apartment with a regular kitchen included. There’s no gas stove but an IH cooktop instead. As mentioned in the hotel's guide, basic tableware and cooking utensils are provided, so you can prepare most meals if you bring your own ingredients. However, please note that there are no seasonings available, so make sure to purchase them along with other groceries if needed. For those who find cooking troublesome, there is also an oven microwave available for heating frozen foods. One downside is that there are no supermarkets or convenience stores nearby; you'll need to drive about 20-30 minutes by car to get groceries. That said, this could also add some charm to the travel experience for those who enjoy such adventures. Overall, my family had a very positive impression of our stay here and would love to use this place again when we visit the area in the future!

It was a Saturday stay, but since the Accommodation has only a few Rooms, it felt relaxing even when fully booked. The bath is a hot Onsen. There is also a sauna, which was great. We enjoyed the welcome drinks—alcohol, amazake, and popcorn—while relaxing in the lobby. We had bought corn at the local farmers’ market, and to our surprise there was a microwave in the Room. We heated it up late at night as a snack with drinks and enjoyed freshly cooked corn. We really appreciated that. The Room was clean, and although we didn’t use it, there was also a rain shower, which would be nice even during hours when you can’t use the bath. There is also a washing machine and dryer. It was an Accommodation where everything you might need is thoughtfully provided. Dinner featured very tasty meat; it wasn’t extravagant, but there were local dishes as well. The staff member serving us kindly explained many things to us, so we had a very satisfying dinner. We would love to stay again.

This Accommodation is in a very quiet location surrounded by nature, perfect for a relaxing stay. We made a Reservation for a dog-friendly Room, and it was wonderful to spend time in nature with our dog without any worries. The sauna is private, so you can enjoy it as many times as you like at any time. The outdoor relaxation and cold plunge in the forest air felt amazing. Check-in was self-service. After you complete guest registration via the URL sent by email in advance, you will be able to check your Room number and check-in code. Next time, we’d love to come back for a Multiple Night Stay and enjoy some unhurried time with our dog!

We had a very comfortable stay. The unit also has a bathroom, and you can use a nearby Onsen and indoor pool at a discounted rate. You can find fresh local ingredients at the nearby A-Coop, so cooking in the kitchen is also enjoyable. We even saw squirrels and deer, and an early-morning walk felt wonderful.