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The course meal accompanied by live cello music was exceptional. The breakfast buffet also had high quality, featuring roast beef, roast pork, smoked salmon, smoked chicken, Camembert cheese, pickled vegetables—everything I love—and I was very satisfied. At Cypress Resort Hot

The entire Hotel was very clean and comfortable. The Onsen was not too hot, just the right temperature, allowing us to relax. The shower booth was very spacious and had a sense of cleanliness. The scent of the shampoo and conditioner was so pleasant that I ended up purchasing t

It was even nicer than I expected, and thanks to the staff’s courteous service I was able to relax and enjoy a very restful time. My Room was upgraded, and I was also able to use the Executive Lounge. There was a great selection of alcohol, the snacks were delicious, and I could

At the restaurant, we enjoyed dinner while admiring the beautifully lit trees. Every dish was excellent in both taste and presentation, and although we chose the half dinner option, we were very satisfied. It was a weekday and not crowded, but we received heartfelt hospitality fr

The tatami Room was spacious, very clean, and truly impressive. The green scenery visible from the window was also stunning and highly satisfying. The breakfast buffet was delicious, featuring vegetables from Nagano Prefecture. The large public bath was also very satisfying

The dinner's birthday plate and the Room decorations were truly wonderful, making the birthday surprise a great success. I was deeply moved by the hospitality that exceeded my expectations. My friend was very happy, and I’m glad we chose to stay at this Hotel! Thank you so much!

Our kids enjoyed watching YouTube or Amazon Prime Video on TV—very convenient! This facility is perfect for spending quiet and relaxing time in Karuizawa. All staff members were incredibly warm-hearted—it felt so welcoming! We would love to stay here again when visiting Karuiza

It has a small entrance where cars cannot stop at the front door, and it is not a large Hotel that can offer a grand welcome, but it is wonderful. The cuisine, in particular, is excellent. I have stayed at various luxury Resort Hotels, but this place seems like one I would return

Both the balcony and the Room, with two beds each, delighted both humans and our dog. The entire Hotel exuded a welcoming atmosphere for dogs, and the meals were delicious, with cute dog-shaped carrots that were truly impressive. Complimentary ramen, ice cream, and consommé soup

We enjoyed dinner via room service while watching the WBC, and it was wonderful to gather around the table on the tatami together as a family. The food was delicious and we were very satisfied. We also received a celebratory cake, and our surprise went perfectly. It became a trip

I have visited many Onsen Ryokan and Hotels, but the Japanese dinner and breakfast served here were unquestionably among the very best—truly top-tier quality. The location is also excellent, offering a wonderful setting where you can fully enjoy Karuizawa’s rich natural surroun

The staff's attentiveness was impressive. The food was delicious with generous portions! (The menu had three portion sizes clearly indicated for easy selection.) Everything from dishes to bread was exceptional; especially the vegetables were incredibly fresh and flavorful! Add

The bed was very comfortable, and I slept soundly. The amenities were also so cute and really lifted my mood. We could use the adjacent spa and lounge as many times as we wanted during our stay—what a wonderful Accommodation perk! My husband said the sauna and bath were amazing

The lounge chairs and tables were large, allowing for a comfortable and relaxing time. For dogs, there were foot towels, disinfectant alcohol, water, sheets, and plastic bags at the entrance, which was very good. The hotel staff were wonderful, responding with smiles. Overall, it