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Of course, we were fully satisfied with the delicious cuisine, sommelier-recommended wine, and birthday cake. The thoughtful gestures from the staff, including a birthday message card, made us appreciate this Hotel even more. The lighting of the giant Christmas tree was also a

The dinner's birthday plate and the Room decorations were truly wonderful, making the birthday surprise a great success. I was deeply moved by the hospitality that exceeded my expectations. My friend was very happy, and I’m glad we chose to stay at this Hotel! Thank you so much!

Overall, it was nearly perfect; however, since the North Wing and the main building with the restaurant are slightly apart, it might feel inconvenient during bad weather—hence one point deducted. Still, I enjoyed it so much that I’ve already made a reservation for the autumn foli

The Room, cuisine, Facility, and service are all exceptional every time. The meals and allergy accommodations are handled with great care, allowing us to enjoy a truly comfortable and happy stay at the Hotel. The staff members are incredibly kind to both us and our dog, making ou

It is a pity that Buildings 1, 2, and 3 are on separate plots, so you need to walk along the sidewalk of the main road. The restaurant serves excellent food and is definitely worth using. Since the shower area in the Room is inside the bedroom, I thought a glass partition wou

The entire facility was clean and comfortable to stay in. For dinner, we were contacted in advance about an earlier time slot becoming available from our originally late reservation time, which allowed our child to stay awake without falling asleep—thank you for your thoughtful c

It was truly an amazing experience. The staff worked with us multiple times beforehand to plan a surprise, and their attention to detail was incredible. I've never experienced such exceptional hospitality before. Thank you for accommodating our requests with a smile! The staff

I have visited many Onsen Ryokan and Hotels, but the Japanese dinner and breakfast served here were unquestionably among the very best—truly top-tier quality. The location is also excellent, offering a wonderful setting where you can fully enjoy Karuizawa’s rich natural surroun

It exceeded my expectations and was excellent, so I would like to return or try Seiyou no Mori next time. - Room The design has a natural resort feel with features like indoor plants, a sunlit inner balcony, and aromatic touches at the entrance that promote relaxation. The ref

Especially the pâté, the "world's most delicious tomato," and the smoked salmon were incredibly delicious. On the day of checkout, we were very grateful to be taken to Kumoba Pond after stopping by Karuizawa Station by car and putting our luggage in a coin locker. Thanks to thi

Although it was a design Hotel and we didn’t have high expectations, the room was very spacious and clean. The Hotel staff were extremely kind, offering free taxi arrangements and diapers for our dog. Even after check-out, they made coffee for us while waiting for the taxi to

This is my third visit, and the room with a massage chair remains very clean, while the spacious bathroom allowed for a relaxing time. The lawn in the dog run is well-maintained, making it a pleasant and dog-friendly accommodation. I would love to visit again when I come to Karui

The night illumination at the retro-style Western hotel was stunning. We stayed to celebrate my wife's birthday, and I was touched by the dessert plate they prepared for us. The room had been renovated, was clean, and made our stay very comfortable. Above all, we were soothed by

Thank you very much for your hospitality! I usually stay at a hotel when visiting Karuizawa, so this was my first experience staying in a vacation rental. However, it was not inconvenient at all and very enjoyable. The kitchen utensils were abundant, and we had fun cooking ve

Despite the severe winter, the inside of the cottage was warm and comfortable. The children were delighted with the hammock. The snowy scenery was beautiful and very nice. The meals were plentiful, and the drink service was good. We also enjoyed the wood stove. *The fire

From the terrace chairs, we could keep an eye on both kids, which made it a relaxing and well-thought-out design! The standard amenities were plentiful and comfortable, but there were also many child-friendly items that were incredibly helpful. Unfortunately, it rained on th

With a large projector available, you can enjoy movie nights and have an unforgettable time whether you're with family or a group. The cleanliness was impeccable, and even the selection of amenities reflected the owner's attention to detail. It’s truly an exceptional retreat wher