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Of course, we were fully satisfied with the delicious cuisine, sommelier-recommended wine, and birthday cake. The thoughtful gestures from the staff, including a birthday message card, made us appreciate this Hotel even more. The lighting of the giant Christmas tree was also a

The dinner's birthday plate and the Room decorations were truly wonderful, making the birthday surprise a great success. I was deeply moved by the hospitality that exceeded my expectations. My friend was very happy, and I’m glad we chose to stay at this Hotel! Thank you so much!

The Room, cuisine, Facility, and service are all exceptional every time. The meals and allergy accommodations are handled with great care, allowing us to enjoy a truly comfortable and happy stay at the Hotel. The staff members are incredibly kind to both us and our dog, making ou

The entire facility was clean and comfortable to stay in. For dinner, we were contacted in advance about an earlier time slot becoming available from our originally late reservation time, which allowed our child to stay awake without falling asleep—thank you for your thoughtful c

I have visited many Onsen Ryokan and Hotels, but the Japanese dinner and breakfast served here were unquestionably among the very best—truly top-tier quality. The location is also excellent, offering a wonderful setting where you can fully enjoy Karuizawa’s rich natural surroun

It exceeded my expectations and was excellent, so I would like to return or try Seiyou no Mori next time. - Room The design has a natural resort feel with features like indoor plants, a sunlit inner balcony, and aromatic touches at the entrance that promote relaxation. The ref

The night illumination at the retro-style Western hotel was stunning. We stayed to celebrate my wife's birthday, and I was touched by the dessert plate they prepared for us. The room had been renovated, was clean, and made our stay very comfortable. Above all, we were soothed by

During dinner, I was amazed by the all-you-can-drink option, with draft beer served from an excellent device. The all-you-can-drink menu was attractive for those who love alcohol. Above all, I was impressed by the Hokutoseki bath. The rare Hokutoseki bath, found only in Tamagawa

We stayed as a family of four. The Room and bath were great, but above all, the meals were outstanding. The complimentary beer after the bath and ice cream were also nice, but what impressed us even more was the staff’s hospitality. From casual conversations they suggested a stro

We stayed here because we were going to the outlet mall and it was pet-friendly, so our Chihuahua could stay with us. It was close to the outlet mall and also had an Onsen, which was great. However, one downside was that the air conditioner didn’t work and there was only old-styl