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Everything was exceptional from pick-up to send-off. I stayed here after a weekend trek, and upon arrival we were welcomed with a welcome drink, along with a clear and courteous explanation of the Accommodation—brief yet thorough at all the key points. As for dinner, to put it in gourmet terms: “a blissful dining experience woven from artfully presented plates and a refined atmosphere.” In my own words: the ambiance was wonderful, everything was delicious, and I couldn’t wait to see what would come next! The private bath we used after the meal was also perfect—an open-air bath of just the right size, stocked with popular in-bath amenities that were gentle on the skin—so I could truly relax. The futon was very comfortable, and breakfast was healthy and vegetable-focused with delicious rice; the after-meal coffee in the lounge was excellent as well. Thank you for seeing us off so pleasantly at the end. We’ll be back! It really was an amazing weekend.

I’ve stayed at various Vacation Villages, but Retreat Azumino Hotel was completely different from any of them! This Hotel is too good to enjoy in just one night. It made me want a Multiple Night Stay. It’s quiet, spotless, and I have nothing to complain about.

This was our sixth stay, and every time we have enjoyed a fun and comfortable visit. All three private open-air (and semi-open-air) baths are available to use as often as you like. Both dinner and breakfast are generous in portion size, perfectly seasoned, and always leave us completely satisfied.

Arrived tired... The natural Onsen bath was wonderful! The staff's courteous service was very helpful. I also enjoyed the soba noodles for breakfast.

We stayed as a family of three. It was an Accommodation with about 10 Rooms, where we could spend a very relaxing time. Depending on the time of day, the Onsen felt like it was reserved for private use. It was great to be able to choose from six types of shampoo. The food was also very delicious.

The full-course dinner in the evening was our child’s first experience, and it was a wonderful one. Everything at breakfast was delicious. The restaurant staff were warm and attentive, which really impressed us. We would definitely like to visit again.

We stayed here as a couple in our early 50s. The Accommodation was spotless down to every corner, and we had a very comfortable stay. [Room & Bath] The Room with an open-air bath had truly breathtaking views, and we enjoyed the bath three times—after arrival, before bed, and again the next morning. The water temperature was a little on the lukewarm side, so it sometimes felt slightly chilly if we stayed in for a long time, but it was still very relaxing. We also appreciated the spacious wash area with a large mirror, which made getting ready in the morning very easy. [Dining] For dinner, we had the “HAKKO Yaki-Shabu Course.” The main yaki-shabu was exquisite—the meat practically melted in our mouths! The shiitake mushrooms and fried potatoes were also delicious, with carefully crafted flavors you wouldn’t normally get at home. We were fully satisfied all the way through to the ochazuke to finish and dessert. For breakfast, we enjoyed the “Onigiri Bento” while taking in the wonderful view. The portion size was slightly modest, but it was just right for us as a couple. The piping hot roasted green tea was rich and very tasty. We were also delighted by thoughtful touches such as complimentary mineral water—this is a wonderful Accommodation where we would definitely like to stay again. Thank you very much.

We stayed in a private cottage with an exclusive dog run! The cottage was very clean, quiet, and extremely comfortable.\nDinner was catered in the Room, but there were no drink services, so we went to a convenience store in the evening to buy some. We strongly felt it was necessary to bring our own items in advance.\nThe reception was far from the Room, and the guidance felt a bit rough, so we rated it 4 stars. However, we were very satisfied with the Room and found the hinoki bath soothing. We will stay again!

It was a charming Accommodation full of character. From the moment we stepped inside, it had a comforting atmosphere. The staff responded to our questions thoroughly, so we were able to spend the night feeling at ease. Breakfast was plentiful, but delicious, and we finished it all.

A large Hotel that appears as you steadily climb the mountain after passing through Azumino’s peaceful countryside. It was my first visit in several years, and it had been renovated—the lobby, front desk, and large public bath were all new and spotless. After the sauna, relaxing on the outdoor terrace surrounded by forest air was incredibly refreshing. Meals are served on a terrace overlooking the woods. In particular, in the morning I enjoyed coffee and pancakes while being soothed by birdsong and the scent of the trees. (I also had grilled rice balls and curry.) We stayed in a maisonette Room, which was spacious and perfect for a relaxing stay. I’m planning to return again in a different season.

The large public bath was clean and very nice.\nWe enjoyed the well-equipped recreational area on the first floor, including table tennis.\nWe were satisfied with the service.

We stayed with a group of six and were very satisfied! The space was great, and the bathroom was excellent!

Although the rain and thick white clouds sometimes blocked the view completely, the views from the Room overlooking the town, from the restaurant, from the lobby in front of the front desk, and from the open-air bath were all wonderful.

I chose this place for the baths. Just like in the photos, it had a charming, traditional atmosphere. The Facility itself was clean but old, with an old-fashioned doorknob where you insert a key. The lighting at the sink was also far too dim. Meals were served in a private room, so even as a solo guest I could relax without feeling self-conscious. Aside from the man at the front desk, all staff were very polite. The young staff at the dining area were also pleasantly earnest, and I felt more at ease than with overly seasoned service.

After sightseeing in Kamikochi, we drove and enjoyed a relaxing Onsen as a couple. The open-air bath in the special Room was located in a spacious garden, allowing us to spend time at ease. The Room was also large with beautiful decor, providing a comfortable stay. We would love to visit again.

I had used the Onsen several times as a day trip, but this was my first time staying overnight. The toothbrush provided in the amenities was a bit hard, but that’s easy to solve by bringing my own next time. Other than that, I had a comfortable stay with no complaints. My Room had a view of Mt. Jonen, but since I arrived at night I couldn’t see it then. I enjoyed Mt. Jonen the next morning, but I left in a hurry and couldn’t take my time to fully appreciate the view, which was a bit disappointing. Next time, I plan to check in while it’s still light and enjoy everything properly. I’d like to stay again. Thank you very much.

Stayed with family on a plan with two meals. - Staff The staff were very kind and accommodating. Thank you very much! - Meals The food was very delicious! No complaints. - Bath The night view from the open-air bath was beautiful. It was a bit disappointing that the shower water pressure dropped a little halfway through. - Room The room was spacious, with air conditioning and a stove in each room, making it warm enough to spend the night. It was a bit inconvenient that there was no washroom or toilet in the room, but it was acceptable. - Thoughts It seemed like there weren't many guests, so it would be nice if it was more lively...