บริเวณรอบๆ ลานสกีชิรากาบะ 2In1 × การบริการลูกค้าและการให้บริการที่ได้รับการประเมินสูงที่โรงแรม·เรียวกัง

I had a very comfortable stay. Both the property and the Room were clean and well maintained, with thorough housekeeping. The meals were delicious and served in just the right portions. The staff’s service was naturally friendly and made me feel at ease. The only disappointment was that I was looking forward to a beer after my bath, but there was no shop or vending machine, so I had to wait until dinner. That said, this is a rather indulgent request given how well stocked the drink bar in the lobby is. It was an Accommodation I would like to visit again.

The room was lovely, and the lobby had a charming, calming atmosphere. The rattan chair in the room was incredibly comfortable—the springiness of the carefully handwoven backrest was excellent. We had to leave early in the morning for golf so we couldn’t have breakfast, but we were pleasantly surprised by how high the standard of dinner was. It wasn’t served in the room, but we were able to enjoy it at a relaxed pace in a private dining room. The couple traveling with us also loved it. Highly recommended for adults-only stays. We’ll be back.

I was thrilled by the new, beautiful building. The minibar-inspired table setting in the room made it feel like a special escape from everyday life. Dinner featured luxurious ingredients such as foie gras, truffles, and sea urchin, and the requested Omi beef tenderloin steak was perfectly sized and wonderfully tender. From start to dessert, it was an unforgettable dining experience. The fresh salad and fruit at breakfast were excellent, and above all, the French toast was outstanding—like a soft, custard-like pudding inside a baguette. I could truly feel the thoughtful hospitality of every staff member reflected in the meals, the room furnishings, and throughout the entire property.

Thank you very much for your prompt and kind support when my wife’s condition suddenly worsened and required emergency assistance. We are also truly grateful for your thoughtfulness in preparing a breakfast box for us when we returned from the hospital. This stay ended up being quite hectic, but next time we would love to take our time and fully enjoy the Accommodation. Once again, thank you sincerely for your warm hospitality. Thank you very much.

I realized I had an extra day off during my trip and made a same-day reservation. Even though it was last-minute, you kindly accommodated me. I had long wanted to stay here after seeing the Auberge Association website, and I’m truly glad I did. I’ve visited many different types of auberges, but the food here was beyond what can be described as simply “delicious”—I was extremely satisfied. The homemade ham and sausages were so good they practically melted in my mouth. The room was calm and comfortable, and I was able to rest well. Next time, I’d like to try the open-air bath as well. I was completely satisfied—thank you very much.

It’s a wonderful Hotel. The Facility is a bit old, but it is very clean and well maintained. Perhaps because there aren’t many Rooms, we were able to relax without running into many people in either the restaurant or the baths. The staff interacted with us at just the right distance. Both breakfast and dinner were absolutely delicious. This time, we asked just one day in advance for special consideration for one person’s meal, and despite our demanding request, they kindly accommodated us with perfect dishes. Thank you very much. Thanks to you, we had a wonderful family trip. We would definitely like to stay again.

We stayed in the new wing this time. The Room layout, design, and atmosphere were excellent, and we were able to spend both nights very comfortably. The meals were very luxurious, but since we had a Multiple Night Stay, the buffet was the same on both days—if the main dish changed by day, it would have been even better. Above all, there are amusement parks and a zoo nearby, and since we traveled with children, it was a flawless five-star stay. Also, the Onsen offers a mixed-gender style where swimsuits are worn, so our whole family could bathe together and our kids were thrilled. We would like to visit again around the same time next year.

We stayed here for our family trip at the end of summer vacation. It was a special Room—the only one of its kind in the Hotel. It had the space of two Rooms plus a living area, and an exceptionally large bathroom—about the size of another Room—with a spacious bathtub where you can fully stretch out, as well as a separate shower room. The bubble-bath function had been removed, but features such as the marble flooring gave it a very luxurious feel. There were also private stairs, a ramp, and an exclusive corridor leading to this special Room, with outstanding attention to privacy. From the Room, we enjoyed breathtaking views over all of Lake Megami and the surrounding mountains. There were three large TVs, which delighted our children, and we could use the air conditioning as well, so we stayed comfortable throughout our visit. The public bath included an open-air bath and even two saunas, and the lockers were clean. From the open-air bath we could look out over Lake Megami and the mountains while relaxing in the Onsen. We enjoyed cooling off in the cold bath, watching clouds drift by, and taking our time to fully appreciate Tateshina Onsen. As it was peak season, both dinner and breakfast were buffet only; while there weren’t many items overall, each dish was truly delicious. The coffee did not seem to be freshly drip-brewed from a machine like those found at some buffets, so having a coffee machine would be nice. Next time we are very much looking forward to trying kaiseki cuisine at the basement-level restaurant as well. As an IKYU.com Diamond member benefit I requested late check-out; unfortunately it wasn’t possible due to peak season demand. Still, this is such a wonderful Hotel that we wanted to stay even longer—the Room was beautiful, spacious, and impressive in every way. Thank you also for the Diamond member gifts (a bottle of wine and souvenirs from Nagano). Since in Parking Lot No. 1 the wheelchair-priority space is shared with EV charging spaces, I think it would be better to separate them so that enough spaces can be secured to meet nighttime EV charging demand while keeping accessible parking available at all times. We arrived at 11:00 and completed check-in procedures first; the front desk staff were excellent. We requested early check-in but it wasn’t possible due to peak season; however when keys became available before 3:00 p.m., they were handed out in order of completion of procedures—so arriving early was worthwhile for us after all. We will be staying in this same Room again in the future as well; thank you in advance from our whole family for your continued hospitality. Thank you very much to all staff members.”

The in-room Facilities are excellent. It’s quiet, so you can sleep peacefully and relax. The sofa bed is also much more comfortable than those at other Hotels.

We stay here every year with our dog. This time, we visited again in October after a while. We had booked a cottage for four, but they kindly upgraded us—perhaps because a Pet Welcome Cottage happened to be available. The facilities have been modernly renovated, and the kitchen was equipped with a microwave and tableware. For longer stays, dining at the restaurant every day can get repetitive, so it’s great that you can bring your own food as well. A new dog run has also been added separately near the cottage entrance. It’s our family’s favorite place—comfortable and pleasant no matter when we visit.

The streamside bath was spacious and at a comfortable temperature. The view from the tub and the soothing sound of flowing water created a wonderful atmosphere, and I enjoyed it again and again. The lighting at night was also very nice. The room was large and clean, with a sofa, so we could relax comfortably. The buffet offered a wide variety of dishes. Several staff members were on hand to assist, the food was kept at the right temperature, and everything was delicious. One point: when we arrived around 3:00 p.m., many guests arrived at once, and check-in took about 30 minutes. There were also many families with small children, so I wished there had been some kind of priority for them.

The building is old, but the Room is spacious and clean. The bath facilities were great, especially the barrel sauna. There was also a barrel sauna by the pool, so we could enjoy using the pool as a cold plunge. Meals are buffet-style, tasty, and with a wide variety of dishes. The rates are reasonably affordable, giving the impression of a well-balanced Resort Hotel. If possible, I would like the pool hours to be extended a bit longer.

After the Obon holidays, we stayed for a Multiple Night Stay of two nights starting on August 17. We found this Hotel at the last minute the day before and were really lucky to get a Reservation. We didn’t have high expectations, but both the Shirakaba Lake area and this Hotel were very lively with many guests. We had heard it was an older building, but it didn’t feel that way much. It was well maintained, our Room had no unpleasant odors, and the toilet had a washlet, which was great. The large public bath was quite spacious, and there was also an open-air bath (the water was a bit hot). Meals were buffet-style for both breakfast and dinner, so we could choose what we liked. Guests who enjoy alcohol were happy with the 90-minute all-you-can-drink option. The dining hall could accommodate many people and had a warm atmosphere. For summer vacation season, the price for two nights was reasonable and we were very satisfied and able to relax. We would like to stay again.

I made a Reservation feeling uneasy because the negative Reviews stuck with me. In the end, if you don’t expect too much, you can be satisfied. The sukiyaki catering was generous and very satisfying. Breakfast was not a buffet; it was served individually, so we could eat at a relaxed pace. Drinks, rice, and pork miso soup were self-serve with free refills. Since it was cool enough to feel cold that day, our dog stayed in a crate in the car. Honestly, it’s inconvenient that check-in/out and breakfast are at a Hotel about 5 minutes away by car. You’re given a map for the cottage, but it’s extremely hard to understand. I wish they would place arrows or signs at key turning points on site. The roads are narrow, and at night you will definitely get lost. The short set of stairs from where you park to the cottage is tough. With lots of luggage for both people and our dog, you can’t use a cart. It probably depends on the Room, but there was a full set of kitchen items, which was very convenient. No seasonings are provided. The large refrigerator and having plastic wrap available were small but helpful touches. The tap water is drinkable as-is, but if that bothers you, it’s better to bring your own drinks. The refrigerator is empty. There was only one bath towel and one small towel (the size you’d take into an Onsen bath area) per person, which was inconvenient—I’d love two of each. Also, please provide newer towels; the dog towels were fluffier and I honestly couldn’t tell which were for people. I was very concerned about dampness in the closet where the bedding is stored and in the connected wardrobe area. They should manage this with a dehumidifier. The insects I worried about were within an acceptable range; given the surrounding environment it can’t really be helped—if you can’t handle bugs, it’s better to look for another Accommodation. The building is honestly old, but the Facility has been updated and everything was kept clean. Because it’s a detached building unit, it was very quiet and we could relax slowly. There were no loungewear pajamas and amenities are minimal—so it’s different from staying at a Hotel—but checkout is 11:00 so we could take our time. We were able to spend time at our family’s pace and were very satisfied overall. It might also be nice to skip meals altogether—shop at places like Tsuruya or local supermarkets/roadside stations—and prepare things yourself instead. That way you can stay with your dog all day too.

I stayed here for one night during the five-day Silver Week holiday. While other Hotels were expensive, this Hotel was very reasonably priced. I arrived before check-in time, but they kindly accommodated me and showed me to my Room right away. The Facility is old, but it was fine. The freezer compartment in the Room refrigerator was very convenient. The meals were delicious, and we could also enjoy karaoke—everyone in my group was satisfied. This is a Hotel I would like to stay at again.

It was a last-minute trip. We chose your hotel for its panoramic views of the Alps. The special rate after Silver Week was also a deciding factor. The room and bath met our expectations, and the dinner and breakfast buffet exceeded them.

The Room was spacious, allowing us to relax and enjoy time with our grandchild. During the buffet, the staff interacted with us cheerfully and seemed to be enjoying themselves as they waved. The service from the lobby staff, café staff, and dining staff was exceptionally pleasant. We would love to stay again if we have the chance.

I was worried about bath towels after reading that this Accommodation is inexpensive because it doesn’t provide amenities, but when I arrived I found I could rent them cheaply. You’ll need to bring your own toothbrush, paper cups, and similar items. There was body soap and shampoo in the bathroom. They only open the large communal bath when there are groups such as training camps; normally you use the unit bath in your Room. You make up your own futon bedding. The building is old, but the Room was kept clean. Instead of vending machines, there is a clear refrigerator in front of the front desk with water and tea; you can take one freely by leaving 150 yen. It’s right by the lake. When I opened the door it smelled a bit musty, but inside the Room was fine. The staff at reception were kind and friendly—an older lady with a nice manner. Since it’s cheap, I was fully satisfied even if a few things were lacking. The internal phone wasn’t working well, so if you need anything you’ll have to use your mobile phone or go speak to them directly. Turning on the bathroom light took a bit of know-how, but I called to ask and managed in the end.

Although Lake Megami was rainy, we thoroughly enjoyed your warm hospitality and a wonderful array of dishes—from the beautifully colorful appetizers to the exquisite Mont Blanc dessert. Since we didn’t expect much of a view, we had planned to head straight home the next day, but it felt like a waste, so we decided to extend our trip to Karuizawa. After passing through Nagato Farm, an incredible sea of clouds spread out over the mountain range on our right, and we were deeply moved by this unexpected breathtaking view. In Karuizawa, we found a small café along a wooded road and enjoyed a relaxing tea time at an outdoor table. It was a trip that let us fully savor autumn in Shinshu. Thank you very much.

The meals were very delicious and generously portioned. It was an Accommodation with a warm atmosphere. It was hot back home, but it was cool here, and at night it was almost cold. We had a great trip.