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We stayed as a couple. I’d been interested after seeing it on the website and social media, and after actually staying here, the meal at LA VIGNE DINING FÛDO was especially memorable. We were able to take our time and truly enjoy dining at the hotel, making for a very satisfying experience. The design of the guest room and shared spaces, as well as the interior decor, was wonderful, and even the scent throughout the property and in the bath amenities was soothing. The room was bright and had a kitchen too, which made it feel more like staying in a private villa than a hotel. It was such a lovely stay that we’d definitely like to return. Highly recommended.

The lobster was incredibly delicious—I was genuinely surprised. I treated myself a bit by staying here, and many guests seemed to be regulars; the overall atmosphere was wonderful. I also appreciated being able to request Shuttle Service from/to Hakuba Station. This may have been just me missing it, but I would have appreciated it even more if makeup remover had been available in the Room or in the private bath.

This was a wonderful inn, just as the reviews said. Although the facilities are old, everything felt clean throughout, and it was very comfortable. The baths in particular were so good that they alone made me want to come back. The view of the Hakuba mountain range from the open-air bath was so soothing that I could have stayed there forever. Soaking in the indoor bath fed by natural hot spring water eased my fatigue, and I slept soundly through the night without waking even once. Breakfast and dinner were buffet-style with Japanese, Western, and Chinese options; not only did they cook beef steak and white shrimp tempura right in front of you, but there were also many dishes thoughtfully prepared using healthy local ingredients, which I really appreciated. I was also impressed by how quick-thinking and pleasant all of the hotel staff were. It’s a hotel I definitely want to visit again.

Most of the staff are foreigners. The front desk staff speak fluent Japanese, but English is the main language at the adjacent café and restaurant. There wasn’t even a Japanese menu. I think completing online check-in in advance makes things smoother. The service was always friendly with smiles, so I had a comfortable stay. I booked a plan with dinner, and then suddenly received an email from a restaurant reservation site called TableCheck to confirm my dinner Reservation, which surprised me. When I called the Hotel, they said it was fine as it was for the Hotel dinner plan. I didn’t expect it to be a sushi restaurant, so it was a pleasant surprise. The food was excellent. The Room was lovely too, but if you’re expecting a traditional Japanese-style Onsen, you might be disappointed—there’s no open-air bath. It seems most guests are also foreigners, so it felt like being abroad in a good way.

While Marriott Hotels are often associated with polished service, perhaps because this is not a large-scale Hotel, the hospitality here was friendly and warm, and every staff member we interacted with had a wonderful smile. I’m sorry for the trouble we caused when my son’s Switch wouldn’t connect to the Wi-Fi. They even contacted a service provider to get it connected, and my son was truly grateful. The Room also felt very Hakuba—woody and simple, but exactly my taste. The ReFa shower head in the bath and the amenities were excellent as well. The meals were also incredibly elaborate and detailed; I was especially moved by the appetizer inspired by Hakuba’s scenery. I often can’t finish a full course meal, but this time I was able to enjoy every last bite. In winter, it seems we’ll be able to see a completely different landscape in many ways, so this is an Accommodation I’d love to revisit during ski season.

This was our first trip to Hakuba with my daughter, and we were very satisfied with this accommodation. With only four rooms, each uniquely designed, we chose the "Condo" room this time. The room featured beautiful interior design, offering a luxurious and private experience. My daughter was delighted as well. For us, the enjoyment of a trip heavily depends on the accommodation's room and meals, and Kunugi exceeded all expectations with its hospitality and cleanliness. One of the highlights was the bath facilities—three options including indoor baths and an outdoor Asian-style bath that required a reservation. The outdoor bath had a tropical resort vibe where we could relax while enjoying views of the garden. It was so pleasant that I ended up using it twice—once in the evening and again in the morning. Dinner consisted of a full-course menu featuring fish and meat dishes that were casual yet delicious. The French toast served at breakfast was also excellent, which made my daughter very happy once again. Having stayed at many hotels or ryokans before, I believe accommodations like Kunugi—with its originality and exceptional hospitality—are rare to find. While winter is likely their peak season due to increased demand, visiting during off-season periods like now through autumn offers more reasonable rates. Summer in Hakuba feels like experiencing Japan’s traditional landscapes—a truly unique region worth visiting. We will definitely return for another stay! The owner was incredibly kind—a wonderful host—and even provided shuttle service for us. Thank you so much for making this summer trip such an unforgettable experience!