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What impressed me the most was when my father, who cannot eat raw food due to health reasons, was served sashimi. The staff kindly prepared a hot stone and butter so he could cook it himself. It was truly heartfelt hospitality. I would love to visit again with my parents this w

Built at the best angle to enjoy a stunning view of Mt. Fuji across Lake Kawaguchi, this hotel offers unparalleled views of the mountain from your room. The meals were delicious and absolutely delightful. The staff provided excellent service, responding politely to all our qu

During our stay, we also made use of the rental care equipment available. The Room offered stunning views of Mt. Fuji every day. We also enjoyed Kawaguchiko daily by strolling with a wheelchair to the lakeside terrace. The in-room dinners over three days featured seasonal mai

We stayed as a couple and had a wonderful experience filled with exceptional hospitality. The meals were delivered to our Room this time, and every dish was absolutely delicious. The bath facilities included an open-air bath on the 5th floor, a large public bath on the 1st fl

Fuji and Lake Kawaguchi. Dinner was served as a course meal, and each dish was carefully prepared and very delicious. A variety of ingredients were used, which made it enjoyable. All of the dishes were delicious. The breakfast buffet also offered a wide selection of dishes, and i

The result was a very satisfying accommodation experience. At check-in, we were warmly welcomed by many staff members. The entire hotel was clean and comfortable. The meals were beautifully presented with fine details, and both the taste and portions were highly satisfying.

The staff provided attentive service and their warm smiles were truly comforting. There were occasional issues with Wi-Fi connectivity, but it turned out to be a great opportunity for digital detox. The meals were delightful in terms of presentation, aroma, and taste—thank yo

Although I was full before dessert, everything was so delicious that I finished it all. The wine complemented everything wonderfully, leaving me feeling truly happy. The living space featured an impressive collection of books on cooking, ingredients, and food culture—clearly r

We chose this Hotel for the final stop of our trip, and the new Room, with its simple yet stylish interior and spacious bath, helped us forget the hustle and bustle of everyday life. Both dinner and breakfast were delicious, and you could really tell how carefully they were pre

We stayed for two nights as a family of three with a 5-year-old child. The Room, meals, large public bath, and amenities—everything was excellent! [Staff] Everyone spoke to us kindly. We were happy to see thoughtful attention to detail everywhere. [Meals] The menu was elaborate