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Since my first stay around 2019, this has been my number one “Accommodation I want to return to.” Sometimes revisiting a wonderful Accommodation can be a little disappointing, but this time there was nothing like that at all—I was completely satisfied with every aspect of the stay once again. The Room had a natural interior with the warmth of wood and felt very comfortable, and the lobby was also a relaxing space surrounded by greenery. From the moment we arrived, it truly felt like an escape from everyday life. Above all, the dining was outstanding. Not only did everything taste amazing, but the presentation and overall experience made it exciting—wondering what would come next was part of the fun. Even my partner, who doesn’t often say “delicious,” was genuinely impressed by the meat dish. Along with the meat’s natural sweetness and rich flavor, the pairing with the sauce was excellent—we were still talking on our way home about how truly delicious it was. It didn’t just meet expectations; it reminded me all over again how special this Accommodation is. We would love to visit again.

The website highlighted the dining, and indeed both dinner and breakfast were as beautiful and delicious as expected. The service was attentive, making our stay very comfortable. The view from the terrace is well worth seeing, so don’t miss it.

Because a Room was available, they upgraded me from the Room I had reserved to a newly renovated, more spacious Room. It was so spotless that I was genuinely surprised. The large public bath had three types of baths and a sauna, and since it was a weekday during the rainy season, I could enjoy it almost privately and relax at my own pace. The ReFa hair dryer, KEYUCA cups, and cute cushions made the Room feel especially appealing for women. I only met two staff members at check-in and check-out, but both were extremely courteous and helpful. I wasn’t traveling for sightseeing this time—I simply wanted an affordable Hotel where I could stay one night alone with access to an Onsen—but it was so comfortable that I’d love to stay again next year with my family.

Free Shuttle Service is available from Kawaguchiko Station. (Pickup requires a Reservation in advance; drop-off can be reserved at check-in.) Both the exterior and interior show their age, but the Room and other areas are well cleaned and kept tidy. The sink felt a bit dated. The Room key was delightfully nostalgic (laughs). I didn’t use the outdoor bath, so I can’t comment on it, but the Room I stayed in had a shower only. It seemed newly renovated and was very clean. (The provided shampoos include both DHC and Ichikami!) Lotion, emulsion, and makeup remover were POLA amenities. I ordered both dinner and breakfast; the portions were generous and everything was delicious! I really appreciated that it wasn’t buffet-style. Hot dishes were served hot. There is a laundry area; detergent costs 100 yen, but the drum washing machines are free to use! (There are two machines.) The staff’s service was excellent! So it felt more like a Ryokan than a Hotel. Thank you very much for your hospitality during my stay!

Everything was perfect. Thank you very much. I will use your service again.

From the moment we arrived, this was a special entire-home rental Hotel that felt less like “staying overnight” and more like truly inhabiting the space. The view of Oku-Kawaguchiko through the large windows changed throughout the day: in the evening, a quiet lake surface with shadows of trees; at night, forest air with almost no sound; and in the morning, soft light streaming onto a misty lake. It was the kind of place where you just want to keep watching the scenery. The interior felt luxurious yet calming, with thoughtful details in everything from lighting and furniture to sound. It naturally made us want to slow down—cooking with a beer in hand, enjoying fresh air on the terrace after the sauna—and even while spending time together, there was an unhurried sense of space. What stood out most was the morning kayaking experience. Paddling out onto a quiet Lake Kawaguchi before many people were around felt incredible. The water was as calm as a mirror, reflecting the surrounding mountains and forest. It felt less like sightseeing and more like we were floating alone in nature—easily my most memorable moment of this stay. The Facility side was also very comfortable: with well-stocked kitchenware and amenities, we could enjoy high-quality time without much preparation. This isn’t just an Accommodation for sleeping—it’s a place where the experience itself changes depending on the season and how you spend your time. Next time I’d love to do a Multiple Night Stay and soak up this atmosphere even more slowly.

My mother stayed at this facility to celebrate her 77th birthday, a special milestone. Everyone was kind and provided very polite service, warmly welcoming us. Both dinner and breakfast were carefully prepared, with attention to every dish and sauce. Everything was delicious from start to finish, leaving us feeling truly happy. My mother was also very pleased and had a wonderful time. We would love to visit Auberge Mermaid again in the future. Thank you for creating such wonderful memories!

We visited as a family of nine. The moment we entered the Room, everyone got super excited! The grandkids were having a blast (lol). It had a calm, kura-style atmosphere, the garden was beautifully maintained, and the open-air bath felt great. This kura-style Accommodation was amazing! We’ll definitely stay again when we’re in the area. Thank you for your kind hospitality and for taking such good care of us. The only minor issue was that the open-air bath uses recirculated water, and we noticed a slight chlorine smell.

We stayed here as a couple this time. Rather than just a place to stay, it felt like a place to reset ourselves. Without trying, we spent less time on our phones—relaxing on the balcony while listening to birds and the wind, soaking in the bath, making tea, and simply taking it slow. That alone made my mind surprisingly clear. It’s also a resort Facility that offers a variety of nature experiences, with the lakeside about a 5-minute walk away. What impressed us wasn’t luxury, but how thoughtfully it’s designed so you can truly enjoy doing nothing. By checkout, not only my body but even my mind felt lighter.

It was a very clean Ryokan. I could walk around barefoot comfortably and had a pleasant stay. They provided black tabi socks for indoor use, but since they were unisex, the men’s size seemed small (lol), so I stayed barefoot. The meals were just as described in the Reviews—very satisfying. Each dish was carefully prepared and delicious. I’d love to stay again. Thank you for taking such good care of us.

The view of Mount Fuji from the room was very beautiful.

We had a wonderful two-day stay and were extremely satisfied with the impeccable hospitality of all the staff. The meals prepared by the Kyoto chef, both breakfast and dinner, were exceptionally delicious and left us deeply impressed. My wife, who is from Kansai, loved the morning white miso soup so much that she wanted seconds, so I shared mine with her. The unlimited rice and raw eggs were also greatly appreciated. The three of us are already talking about visiting again this summer!