บริเวณรอบๆ พิพิธภัณฑ์รถยนต์คาวากุชิโกะ × ที่พักสำหรับลิ้มรสฤดูใบไม้ร่วงมีคะแนนอาหารสูงโรงแรม·เรียวกัง

We stayed at Hakone Regina last year and loved it, so we chose this property. We had made a Reservation in February for our dog’s birthday, but heavy snow prevented us from coming, so this visit was our second attempt. It was a trip with my daughter, grandchild, and our dog. In Hakone we had in-room dining, but here meals are served in the restaurant. During dinner, we were able to have our dog sit in one of the carts provided by Regina, and she behaved wonderfully. She normally doesn’t ride in a cart, but she ended up loving it! The food was delicious, and since my daughter’s and grandchild’s birthdays were coming up, we ordered a tart cake. We were able to celebrate their birthdays as well, which became a truly wonderful memory. We also received photos. We could relax comfortably in the Room, and since there is an Onsen bath in the Room as well, we enjoyed that at a leisurely pace. The dog run also felt almost private—maybe there weren’t many other dogs—so we had a great time. The wood chips are gentle on their paws. On the way home, there was a pool set up so we let our dog swim, and she was thrilled! The life jackets and blower were very helpful. She dried quickly with minimal stress. Compared with Hakone last year, some of the staff service felt a bit cold this time. Maybe it was because there were more guests or because dining is in the restaurant rather than in-room? It would have been nicer if they had spoken to the dogs a little more. Also at Hakone before, the mattress was very comfortable and helped relieve fatigue; later I contacted them and bought the same brand mattress (Serta). This time it seemed like a different mattress brand/model than before, which was slightly disappointing. Next time I’d like to stay at another Regina property again. Thank you for all your help!

All staff greeted us cheerfully, the guidance was courteous, and they even helped direct cars in the parking lot. The Accommodation was spotless and offered outstanding hospitality. Above all, the open-air bath was spacious, clean, and wonderful—it really helped us unwind. It was a shame we couldn’t go out onto the terrace due to bad weather, but we’d love to visit again on a sunny day. Thank you very much!!

We stayed during Golden Week. Even though all the other Rooms were fully booked, we could hardly hear any noise from nearby, and we were able to spend a peaceful time surrounded by the quiet forest. Perhaps it was a season with very few insects, as they didn’t bother us at all, and the Facility was clean and very comfortable. Even the shampoo in the bath had a forest-like scent, and we felt that every detail had been thoughtfully considered. Thank you very much. After reading through all of the Room booklet again, I realized that shared Facilities such as the washing machine were located elsewhere, and I wasn’t sure how to clean up properly after using the campfire. It would be reassuring if you could add a short note on the red paper that was originally inside the fire pit grill saying that cleanup instructions are written in the booklet. Also, since it seemed to assume everything should be returned to its original state, I wasn’t sure how far we needed to go in putting things back—such as dishcloths or used towels. It would feel even more reassuring if there were a note like: “Please place used cloths and towels in the laundry basket.” We would love to stay again. We made wonderful memories with our family.

We stayed for one night with a family of five and a small dog. Although the signal near the facility was weak, there was Wi-Fi available, and when we contacted them with questions during check-in, they responded promptly, which we greatly appreciated. The room was very spacious with large windows that provided an open atmosphere, and we could enjoy a view of Mt. Fuji from the room. When we entered the room in the evening and turned on the air conditioning, it took some time to warm up; having a heater would have been helpful. On the other hand, from morning to midday, sunlight came through the upper windows making it very hot; blinds for those windows would be nice. We prepared our own ingredients for cooking but enjoyed using well-equipped kitchen tools and appliances like a microwave oven. The drinks and snacks provided were thoughtful touches that made us happy. The hinoki bath filled the bathroom with its soothing aroma, creating a relaxing space—it was absolutely wonderful! Although this stay was only for one night, it made us want to stay longer at this facility. We hope there will be discounts for Multiple Night Stays in the future as we'd love to come back again! Thank you so much for providing such a precious experience!