บริเวณรอบๆ สนามกอล์ฟคัตสึนูมะ × สิ่งอำนวยความสะดวกของโรงแรม·เรียวกังได้รับการประเมินในระดับสูง

You can enjoy Maruki Winery, one of Japan’s oldest wineries, all day long while taking in a beautiful Japanese garden. For dinner, we had a tea-ceremony kaiseki meal—one delight after another. The Room also comes with a private Onsen bath featuring 100% free-flowing natural spring water rich in sulfur. We learned how to spend time slowly and luxuriously in true bliss—an ideal adult getaway. This is truly the best Accommodation. Next time, we’ll book a Multiple Night Stay.

This was my first stay here, and I was impressed from the start by the unique tea served on arrival. The room was thoughtfully stocked with every amenity you could hope for. I also enjoyed the private bath and the meals. The attentive, detailed hospitality was wonderful. One small thing: perhaps it was just bad timing, but when I visited the shop a few times there was no staff present, so I hesitated to call someone—though I was able to shop the next day without any issues. Thank you for taking such good care of me.

This is a heartwarming hotel where every detail reflects genuine care for guests. Our whole family became fans. They also shared information about nearby sightseeing spots, and later put together brochures along with a handwritten message. The children’s amenities were well stocked, and when co-sleeping with a child, they prepared the room by pushing the twin beds together—very family-friendly. I feel this is a one-of-a-kind hotel that truly values its guests. Highly recommended!!

Although it was a small ryokan that accommodates only a few guests, it was a very quiet, comfortable place with a traditional Japanese atmosphere. The staff were also very attentive. I was especially impressed by how wonderful the meals were, and I really liked the tastefully chosen tableware as well.

We stay here mainly for Arashi no Yu, and every time it’s one moving experience after another—thank you again for this visit. The table tennis & darts Room was a hidden gem, and the kids were thrilled! If I had one request, it would be to have some board games the kids can enjoy (even something like UNO) in the table tennis Room or at the front desk—then children wouldn’t get bored even during a Multiple Night Stay. In any case, thank you as always for another wonderful experience.

All staff members were courteous and attentive. The meals were thoughtfully prepared with enjoyable touches, and we could even have dessert in the lounge after dinner, which was very refreshing. The bath was a spacious unit bath, and since it can be filled with Onsen water, we were able to relax and enjoy the Onsen in our Room. We would like to stay again.

I always look forward to the seasonal parfaits, and whenever a new one comes out, I can’t help but come back. This time it was the grape parfait and the Shine Muscat parfait. I went for a drive with a friend from Yamanashi, then met up with my husband at the Hotel, and I checked in from the evening. I relaxed in the Onsen and slept soundly. For breakfast, I had my usual favorite cheese omelet. It was truly delicious—I keep wondering how they make an omelet that tastes this good. And then came the grape parfait. I shared it with my husband’s Shine Muscat parfait and enjoyed both. They were beautifully presented—like works of art—and absolutely delicious. I had them last year too and never forgot them, so I was happy to have them again this year. The staff’s smiles always make me feel at ease as well. I can’t wait to see what the next parfait will be!

I always stay here when I’m in town for work. The large public bath is closed for cleaning from 1:00 to 5:00, but at other times you can use it as much as you like, which is perfect for relaxing after work or on days off. The staff are always friendly and helpful, so I can stay comfortably every time. I also personally like that you don’t need to wear shoes inside the building.

Great value for money, and everything is kept very clean. The bed is clean as well, with no odors. There were no noticeable smells in the unit bath or towels either. The bathtub and toilet aren’t especially spacious, so I’d rate it 4 stars, but there were absolutely no issues. If I had to mention one thing, I would have liked a 32-inch TV in the Room. The front desk staff are very kind. They also offer a welcome drink, which is available until midnight—excellent. I stayed here for the Fuefuki City fireworks festival; it’s about a 20-minute walk, so I plan to stay again next year.

Because our Room was on the 2nd floor, we were disappointed that we couldn’t see the koi in the pond. My wife is pregnant, and it was difficult because it was a long walk to the elevator. Not only in the garden but also around the open-air bath in the large public bath, many decorative stones were placed throughout, which made it very relaxing. I thought it was very rare to have an outdoor cold plunge bath for the sauna. Next time, we’d like to stay at the Ryokan longer and relax in the open-air bath.

With reasonable rates, the facilities, service, and meals were all excellent. My grandchild who stayed with me also seemed to like it, so I’d like to stay here again.

We visited as a family of four, meeting up at Yamanashishi Station with our eldest son who lives in Tokyo and the three of us who drove from Kansai. As we got closer to the Accommodation, the country road shown by the navigation system made us think, “Could it really be this way?” and we struggled a little. If I had to mention any negatives from this trip, it would be that—and that the washbasin sink was black, so water marks were slightly noticeable after use. Upon arrival, we were surprised by how distinct and impressive it looked compared with its surroundings. We arrived about 30 minutes earlier than planned, but we were warmly welcomed and smoothly shown inside, which left a great first impression. The moment we opened the tasteful sliding entrance door set back from the gate, we were moved by the view stretching from the pine tree in the center courtyard all the way to the kura storehouse building across it. While preserving many historical elements—such as exterior walls, tiled roof, and pillars—the interior has been renovated into a clean and refined space that feels wonderful to spend time in. In both the audio room at the back where you can listen to records and the second-floor study stocked with everything from relatively recent Japanese literature to art books and foreign titles, there were chairs and ottomans in different styles arranged throughout. We were able to forget everyday life and relax at length. These spaces became favorites for my wife and daughter, who have a strong appreciation for music and art. My eldest son and I also used the sauna in the separate kura building across the courtyard before dinner. It’s available 24 hours; he enjoyed it late at night, while I went again after breakfast the next morning. In addition to a cold plunge bath there is also a regular bathtub; together with the indoor hinoki cypress bath in main building where you can fully stretch out your legs, there are two bathing options. Dinner and breakfast were served in another kura building on opposite side , featuring thoughtfully crafted dishes using plenty of local ingredients. We thoroughly enjoyed everything—especially Koshu-style sukiyaki with beef and horse meat paired with three dipping sauces—alongside wine we picked up on our way there. After dinner we projected onto a large screen with projector held family drama viewing night for all four of us. We slept in bedroom where four beds could be lined up comfortably side by side. They even provided charging cables at each bedside equipped with three types of connectors—we were impressed by such attention to detail. Speaking of details: along with alcohol , refrigerator was stocked plenty chilled mineral water which was very helpful given season . There was also an assortment of nostalgic snacks card games insect-repellent items etc., showing both thoughtfulness playfulness. A location completely removed from noise spacious layout well-maintained Facilities lacking nothing an endlessly interesting interior blending old new perfectly—and being able enjoy all without interference as family four. It exceeded our expectations imagination. We’re glad chose this place for one those precious few times each year when whole family can gather . Thank you for your attentive hospitality .

I stayed on a weekday and was able to relax in a calm atmosphere. The sauna and hot stone spa, in particular, felt private, so I could unwind without worrying about others. The meals were also generously portioned and very satisfying. I’d like to stay again when I want to take it easy.

We stayed with you for 2 nights and 3 days from September 13 to 15, 2026. We stayed many times back when it was Kanpo no Yado Isawa, and since it became the Chateraise Hotel, this was our third stay. I think it’s a very nice Hotel with a calm atmosphere. Since becoming the Chateraise Hotel, there are welcome cakes and all-you-can-eat ice cream, and the perks are very generous—overall, I think it’s an excellent Hotel. There are also many places to sightsee nearby. Each time we visit we go to Takeda Shrine, Shosenkyo Gorge, the winery next to the Shosenkyo Ropeway station, the Kikyouya factory tour, Mt. Fuji, Oshino Hakkai Springs, Kitaguchi Hongu Fuji Sengen Shrine, and we drive around the Fuji Five Lakes area while stopping at roadside stations. For souvenirs we buy Kikyou Shingen Mochi and Sunshine Red grapes that are only sold in Yamanashi Prefecture. It’s a place that never gets old no matter how many times we visit, so I’d like to continue using this Chateraise Hotel for years to come. I have no particular complaints—it’s a good Hotel—but if I had to suggest improvements: After staying three times, I felt the ice cream selection is always about the same. Also my favorites (rum raisin, almond jelly flavor, mango) were not available. I came this time hoping they might be offered—but they weren’t—so that was disappointing. When I checked at a Chateraise shop near home, those flavors cost the same as what is provided here. So I wondered why they aren’t included. If I’m going to stay here anyway, I’d really like to be able to eat my favorite flavors—please consider this request. Also regarding the shop on the first floor: it only sells items that are also available at my local Chateraise store near home, so they don’t really work as souvenirs. If possible, I would like you to stock about half exclusive-to-Chateraise Hotel Isawa items (or special Chateraise souvenir products) and half Yamanashi souvenirs in the shop. When I tell people “I went on a trip to Yamanashi” and give them souvenirs that can be bought at my neighborhood Chateraise store too، they ask “Wait—where is this souvenir from?” So if possible، please improve this as well. I will use your Hotel again when traveling، so thank you in advance. Lastly، it feels lonely not having any spot-billed ducks anymore.

My family and I have stayed at Yamagatakan many times, and we never get tired of it. The meals are plentiful, the futons in the guest Room are fluffy and comfortable, the warm green tea in the Room is delicious, and the Onsen is nicely hot and very relaxing. We also bought a cute Mameshiba plush as a souvenir—it’s adorable. My dad, my mom, and I all love Yamagatakan, and we’d like to visit again.

I brought my elderly father, who loves Onsen but has difficulty walking. When I mentioned this at the time of Reservation, they prepared a Room right next to the elevator. I also requested a barrier-free Room, and it was spacious with handrails throughout. Even the tatami area was set up so he could relax comfortably in a chair, which made him very happy. The bath in our Room had 100% natural Onsen water flowing continuously 24 hours a day—it felt almost too luxurious. There was a step at the entrance to the tub, and the inside of the bath was slightly raised as well. A sturdy shower chair was provided, so I felt safe letting him bathe. Of course, he also enjoyed the large public bath with my husband. For dinner, a chef came to our Room and served freshly fried tempura and freshly grilled steak. Everything was truly delicious. The kamameshi rice was excellent too, and the portions were just right—we were completely satisfied. All of the staff were very kind. At check-in they helped us choose yukata together, and even though my father used a wheelchair that we borrowed there, one of the senior managers spoke warmly to him—he was deeply touched. This is a Hotel he visited many times with my late mother, and he spent two full days here looking genuinely happy. It meant so much to be able to do something special for him. Thank you very much.

A three-generation trip with my younger sister and her family Our toddler loves hot springs, but usually can only bathe with Dad, so the private wine bath was a huge hit—being able to enjoy a big bath with both Mom and Dad made him so happy. The women’s bath was also almost like having it to ourselves, so I could soak and relax. My sister was deeply moved by the piano performance and got teary-eyed. Meals were served in a private dining room; each dish was carefully prepared and delicious, and we also appreciated the proprietress coming to greet us—it made for a wonderful time. Feeding the carp—an Isawa Onsen classic?—could be done indoors without being affected by the rain, so our child enjoyed it twice a day (morning and evening) over our two-night stay. A truly soothing inn for both adults and children. We’d love to stay again if we have the chance.

The Accommodation Fee was reasonably priced for this season, so I didn’t have high expectations, but it was a very good Ryokan that truly showed the strength of a long-established property. In particular, the meals were not an ordinary kaiseki course; we thoroughly enjoyed a delicious course centered on Koshu beef. It was a menu that left a stronger impression than standard kaiseki. All staff were friendly and consistently attentive in their service. I have stayed at several other Ryokan in Isawa, but I would definitely consider Tokiwa Hotel again on my next visit. As for the Onsen, I would have been able to relax even more if the open-air bath had been a bit larger, as it felt somewhat small. Regarding the Room, although it is an older Ryokan, everything was well maintained, and the bathroom areas were spotless and comfortable. Given the excellent value and reasonable Accommodation Fee, I have no complaints—it felt like the result of dedicated management efforts. Thank you very much.

We stayed here during summer vacation on a trip with our grandchild. After check-in, we first enjoyed beer and snacks in the lounge—more like light meals! Our grandchild happily ate them too. The service of having a magic show performed right in front of you was amazing! Our 3-year-old grandchild watched the magic with a big smile and looked so happy, which made us glad. Of course, it was a magic show that adults could also get completely absorbed in and enjoy. Dinner was also very delicious. The Onsen was wonderful as well. Done—we’ll definitely stay again at this Accommodation! It was an Accommodation we could truly enjoy for the first time in a while.

I’ve visited Isawa Onsen several times, and the baths have been great everywhere. The room was also spacious and comfortable, with a Japanese-Western style layout. Mars Winery is very close by as well, and we enjoyed a tour there.