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Our family stayed for one night. The Room was very spacious and comfortable. Dinner showed great attention to detail, and the wonderful dishes truly brought out the natural flavors of the ingredients. Both the fish and meat were grilled fresh on the spot, so everything was absolutely delicious. The breakfast delivered to our Room also highlighted the ingredients just like dinner, and it was outstanding in both presentation and taste. Above all, every staff member was kind and welcoming, and we had a truly wonderful time. Thank you very much.

We recently stayed with our two dogs for a birthday trip. It was our first time at Regina in Lake Yamanaka, and it turned into a truly enjoyable getaway. All of the staff were very kind and welcoming to our dogs as well. The Room was clean and comfortable, and we had a wonderful stay—if anything, we only wished there had been one more Room. The large public bath was also very relaxing. Dinner was Italian, and every dish was delicious; even the bread was excellent, so we were very satisfied. The restaurant seating was spacious, and having space for our cart was a big help. Since it was a birthday celebration, we received an adorable cake and they even took photos for us—such a lovely memory. It was also our first time using the pool, and it seemed like they had fun (haha). The drink bar in the lobby—especially the coffee and apple cider vinegar drink—was delicious and much appreciated. We would love to visit another Regina property as well. Thank you very much.

Older Hotels often have the best locations, so we came looking forward to the stunning combination of Mt. Fuji and Lake Yamanaka—and it was exactly as expected. Because the Hotel is built on higher ground, there is nothing to block the view of Mt. Fuji, and the panorama is outstanding. And on top of that, even during the Obon holiday period, we were upgraded to a suite—thank you very much. When I woke up in the morning and opened the large terrace window, after the previous day’s cloudy weather, a magnificent view of Mt. Fuji suddenly appeared before us. It was a birthday trip with my 92-year-old mother, and she was absolutely delighted. In the evening we enjoyed a full-course French dinner. The staff were pleasant, and everything was delicious. We also visited the café—the dessert made with an entire peach cost just 1,000 yen including tax and service charge! It was incredibly tasty, great value, and we were very satisfied. The building is undeniably old, but our stay was very comfortable. Lake Yamanaka may be less well-known among the Fuji Five Lakes, but it’s quiet and we really loved it. We would like to visit again in autumn to enjoy the fall foliage.

The staff’s greetings are outstanding. The Facility and Rooms are frequently renovated, so everything is spotless. The dinner and breakfast venues also feel fresh, and you can really see the ongoing effort to keep updating the menu, interior design, and even the lighting. The food is stylish with a wide variety of dishes. The dessert corner at dinner is especially delicious, with baked sweets and cakes made using various fruits. Personally, I was happy to see blueberries on the buffet given the season. Marriott never disappoints wherever you stay in Japan or abroad, but Yamanakako was particularly memorable!

I had plans at Lake Kawaguchi the next day and was looking for an Accommodation, so I stayed here because it seemed like a good option with one night and two meals included. The Onsen, meals, and Room were all excellent, and the value for money was outstanding. The signature herbal bath was also very nice. There was also an outdoor air-cooling space by the sauna outside, so I was able to fully relax.

This was a pension run by a child-loving couple who treated us kindly while keeping a comfortable distance. The meals were very delicious, and there were plenty of toys, so our child had a great time too. Given the area where temperatures don’t rise easily, I was surprised there was no air conditioning. Since we’re used to AC, it felt a bit humid. However, it became more comfortable as it got later at night. There aren’t many power outlets, so I thought an extension cord would be helpful for charging phones and moving the fan around. Also, although everything was kept clean, we did see ants indoors and small bugs popping in to say hello. Since it’s an Accommodation in the woods, this was acceptable for us, but people who dislike insects might make a fuss. SoftBank reception was weak, but the Wi‑Fi saved us. Overall, it was a very comfortable and wonderful Accommodation. We hope the couple take good care of themselves and can keep this place going for a long time.

Thank you for accommodating our request to change the room due to a concern about the smell. The new room had a view of Mt. Fuji, though it was partially obscured by clouds. We managed to capture some photos during the morning when it was visible. We heard that this room has recently been renovated to be barrier-free. The entrance features half tatami flooring, and the low table makes it easy to open suitcases. Although we didn’t use the private bath in the room, there is a large public Onsen on the first floor accessible with a passcode for added security, allowing us to enjoy bathing with peace of mind. The Onsen includes three showers, one baby chair, and amenities such as cleansing oil, face wash, lotion, moisturizer, shampoo, conditioner, body soap, cotton swabs, and cotton pads—all provided for your convenience. Please bring towels from your room when visiting. There were also several electric bicycles available and even some popular bikes on display in what seemed like an exhibition area. In front of the first-floor Onsen area are manga books and various play items available for guests' enjoyment. Yukata robes are provided nearby: sizes include 120cm for children; one size (150–160cm) for women; and options for men as well. While the exterior may appear aged from outside at first glance, inside is very clean with noticeable updates such as new carpets in hallways (at least on floors we explored). The café space on ground level adds charm too! In mornings limited-time complimentary coffee service awaits guests—a delightful touch before heading out exploring locally! On next day’s itinerary included visit Café Mont Blanc nearby—thankful parking arrangements made everything seamless enhancing overall experience greatly! Truly memorable trip indeed thanks again wholeheartedly choosing stay here Fujiyoshida region left lasting impression surely returning future stays accommodations same place!!

This Hotel is highly recommended for anyone considering a stay around Lake Yamanaka near Mt. Fuji. What I appreciated most was the free Shuttle Service from the Fujisan-Yamanakako bus stop to the Hotel. It is available between 15:00 and 17:00, and being taken directly to the Hotel after getting off the bus made me feel very comfortable even on my first visit. If you plan to use it, be sure to make a Reservation in advance online or by phone. The location is also excellent, and Rooms on the Mt. Fuji side offer a stunning view of Mt. Fuji right from the window—truly a highlight. Being able to relax in your Room while enjoying that view feels special. All of the staff were very kind, and it was impressive how attentive and pleasant everyone was, regardless of nationality. The overall atmosphere was warm, and I felt at ease throughout my stay. Before staying, I had seen in a Review that “the shower room is a bit small,” which made me slightly concerned, but in reality it was a unit-bath style setup and personally felt like an appropriate size. It was easier to use than I expected, with no inconvenience at all. I also added meals on-site, and the eel course was excellent—I was very satisfied. There were plenty of dishes included, which was especially enjoyable for an eel lover like me. With great views, location, service, and dining all well balanced, this is a Hotel I would happily choose again.

The meals were simply the best. The homemade pizza and tart are a must-try. Heating appliances are installed in all rooms, so there was no trouble keeping warm. Additionally, there are clothes drying appliances, which were helpful for drying clothes wet from the heavy rain. I stayed with my pet. The availability of cages, food bowls, and toilet sheets was helpful. The staff were friendly and provided excellent hospitality, which was satisfying.