บริเวณรอบๆ ทะเลสาบตะวันตก × การบริการลูกค้าและการให้บริการที่ได้รับการประเมินสูงที่โรงแรม·เรียวกัง

It was a wonderful villa. Mount Fuji was right in front of us, and we could see it clearly thanks to the great weather! The meals were all delicious, and we were very satisfied! We brought our dog along, and they had so much fun playing around. We would love to stay here again. Thank you very much!

We stayed here with a family of five and one dog. Our check-in was a little late, but thank you for accommodating us. We were also very satisfied with the staff member’s courteous explanation at check-in. As for the meals, our whole family worked together and prepared everything smoothly, and we enjoyed it very much. That night, we ended up chatting late into the night as a family and may have had a bit too much to drink. Not only the building itself, but also the dining area, bedrooms, bath, sauna, dog run—everything exceeded our expectations and became a wonderful memory. Next time, we’d like to stay for two nights and three days and relax at a slower pace. Thank you again for everything.

This was our second stay as a couple with our dog. Because it is a private rental house with exterior walls, we didn’t have to worry about the surroundings and were able to relax and enjoy a luxurious time in the Room. For meals, the ingredients were prepared in the refrigerator and we cooked for ourselves, but the recipes made it easy to prepare everything smoothly. We also appreciated that the menu was different on the second night, so we never got bored. The staff were very polite and kind. Even if we had questions, we could reach them by phone, which made us feel at ease throughout our stay. It was also great fun chatting during check-in and check-out. Our dog looked happy from start to finish. It was an Accommodation that makes us want to come back again for sure.

The entire Facility was very clean, and not only the bedrooms but also the toilets, shower rooms, and even the large public bath were kept spotless, so we had a very comfortable stay. The meals were also delicious, and the experience itself—starting a fire ourselves and grilling and cooking—was truly fun and became a memorable time for our family. Above all, we were most impressed by the hospitality of the staff. We have stayed at many Hotels and Accommodations, but the team here was without a doubt among the very best. We visited with two small children and were worried about whether we could manage starting a fire and doing BBQ properly, but the staff kindly and carefully taught us what to do and naturally supported us at just the right moments. We really appreciated how they watched over us with perfect distance—never intrusive. It wasn’t luxurious like a high-end Hotel; instead, it offered warm human connection and time for our family to work together, giving us an incredible sense of happiness unlike anything we’ve experienced before. There aren’t many Accommodations that make you think “I want to come back,” but this is a place we genuinely feel like visiting even every month. It was an outstanding experience that left our whole family completely satisfied. We would love to stay again.

We chose this Hotel for the final stop of our trip, and the new Room, with its simple yet stylish interior and spacious bath, helped us forget the hustle and bustle of everyday life. Both dinner and breakfast were truly delicious, and you could tell they were carefully prepared. The presentation was not overly flashy but tasteful, and we were very satisfied. Perhaps because everything was so well cleaned, the stately atmosphere of the classic building stood out even more, and simply being in places like the lobby or restaurant lifted our spirits. My husband’s birthday is coming up soon, so I mentioned it in advance; even so, we were deeply moved to receive a message on the dessert plate. For us as an older couple, your heartfelt hospitality made this a memorable trip. We would like to express our sincere thanks to all the staff who assisted us.

Spending time surrounded by uncompromising, carefully curated interiors and decor was truly exceptional. On this trip, everyone was a beer lover, so we worried we might run out—but that concern was unnecessary. The taste was outstanding as well. Also, it’s rare to find an Accommodation where four dogs can stay like ours, so in that sense too it’s a very valuable Accommodation. As expected, there were a lot of insects in summer, so next time we’ll stay outside the summer season. We brought every kind of strong insect repellent in advance, including hangable repellents for the balcony, but in the end the mosquito coils provided as Facility amenities worked best. Since I really can’t handle insects, this was a huge help. Thank you very much.

Thank you very much for everything. The space was wonderful, and the meals were so delicious that I was truly moved. Since we originally planned to visit Ghibli Park on the second day, we stayed with dinner included and no breakfast. The entire place felt as if it connected to Ghibli Park—the garden, ornaments, furnishings, and even Baron!? in the dining room all resonated deeply with me. I will definitely come again to enjoy breakfast. Thank you very much.

Because a Room was available, they upgraded me from the Room I had reserved to a newly renovated, more spacious Room. It was so spotless that I was genuinely surprised. The large public bath had three types of baths and a sauna, and since it was a weekday during the rainy season, I could enjoy it almost privately and relax at my own pace. The ReFa hair dryer, KEYUCA cups, and cute cushions made the Room feel especially appealing for women. I only met two staff members at check-in and check-out, but both were extremely courteous and helpful. I wasn’t traveling for sightseeing this time—I simply wanted an affordable Hotel where I could stay one night alone with access to an Onsen—but it was so comfortable that I’d love to stay again next year with my family.

I stayed here after climbing Mt. Fuji. I was able to relax in a Japanese-style Room. The breakfast buffet offered a wide variety of both Japanese and Western dishes, and everything was delicious. I especially liked having an omelet made right in front of me. Parking is free, and check-out is at 11:00, so I’d like to stay again if I have the chance.

This time, three families (9 adults and 5 children) stayed for two nights and three days. Not only are the Facilities outstanding, but the staff’s attentiveness was truly exceptional—they noticed even the smallest details and responded flexibly to our requests, allowing us to enjoy a wonderful stay. Staying for two nights for the first time, starting the day with a sauna and spending a relaxing morning was the most luxurious way to unwind. Next time, we’d love to visit in winter and spend time watching the fireplace flames.

It was a well-deserved getaway for the two of us. Rain was in the forecast, but the Room was far better than we imagined and it became an unforgettable memory! The kitchenware was fully stocked, and both the bathroom and toilet were clean and convenient.

It was my first visit in a while, and the Onsen was wonderful as always. There were so many options—hot stone spa, sauna, indoor baths, and open-air baths—and I really enjoyed them. Dinner’s pork shabu-shabu was delicious, and the wine was reasonably priced with great value for money. For breakfast, I could relax in my Room and enjoy my favorites: boiled eggs, yogurt, juice, bread, and coffee. I’d love to come again.

We visited last year for a tennis training camp with friends and family and were extremely satisfied, so we came back again. We stayed around mid-May this year as well. It rained on check-in day, but it started to clear around 4:00 pm and we were able to play for about two and a half hours. Having bathrooms/showers on each floor (two in total) was great, as it helped avoid congestion after sports. The tennis locker room is also directly connected to the entrance, which was perfect. For dinner, we picked up supplies at a butcher shop and Watahan about 15 minutes away by car and had a BBQ on the terrace. Since it’s covered, rain during the meal wasn’t an issue at all. The kitchen is well equipped too—if you bring your own seasonings, you can cook just about anything. We also had a lot of fun playing table tennis after dinner. On check-out day, we could use the tennis court until 12:00 pm, so we stayed active until we were fully satisfied, then headed home after eating Yoshida udon. It was an amazing one-night/two-day stay. We’d love to stay again.

From the moment we arrived, this was a special entire-home rental Hotel that felt less like “staying overnight” and more like truly inhabiting the space. The view of Oku-Kawaguchiko through the large windows changed throughout the day: in the evening, a quiet lake surface with shadows of trees; at night, forest air with almost no sound; and in the morning, soft light streaming onto a misty lake. It was the kind of place where you just want to keep watching the scenery. The interior felt luxurious yet calming, with thoughtful details in everything from lighting and furniture to sound. It naturally made us want to slow down—cooking with a beer in hand, enjoying fresh air on the terrace after the sauna—and even while spending time together, there was an unhurried sense of space. What stood out most was the morning kayaking experience. Paddling out onto a quiet Lake Kawaguchi before many people were around felt incredible. The water was as calm as a mirror, reflecting the surrounding mountains and forest. It felt less like sightseeing and more like we were floating alone in nature—easily my most memorable moment of this stay. The Facility side was also very comfortable: with well-stocked kitchenware and amenities, we could enjoy high-quality time without much preparation. This isn’t just an Accommodation for sleeping—it’s a place where the experience itself changes depending on the season and how you spend your time. Next time I’d love to do a Multiple Night Stay and soak up this atmosphere even more slowly.

Thank you for taking care of us again this year, just like last year. We were very happy that the owner remembered us. The Room was as clean and cozy as before, with a warm wooden atmosphere. The kitchen and amenities were well-equipped, making our stay comfortable. The space for children was truly wonderful, and they had so much fun playing from the moment we arrived. Adults could enjoy BBQ at a relaxed pace, which was very satisfying. The starry sky was incredibly beautiful, allowing us to unwind while gazing at it and refresh both body and mind. We would love to stay here again in the future. Thank you very much!

It was a very clean Ryokan. I could walk around barefoot comfortably and had a pleasant stay. They provided black tabi socks for indoor use, but since they were unisex, the men’s size seemed small (lol), so I stayed barefoot. The meals were just as described in the Reviews—very satisfying. Each dish was carefully prepared and delicious. I’d love to stay again. Thank you for taking such good care of us.

We stayed for one night as a family of five. From the beginning, the staff provided courteous service when we informed them about our late check-in. After purchasing ingredients, we enjoyed a barbecue upon arrival, and they even helped us (almost entirely) with lighting the charcoal. We were given freshly picked vegetables from that morning, which were incredibly fresh and delicious. When we ran out of ice and planned to buy more, they quickly went out of their way to get it for us. The facility was stylish and exceptional, with cleanliness maintained to perfection. From arrival to check-out, their attentive service and hospitality left us deeply impressed—undoubtedly the best accommodation we've ever stayed at! Above all, the warmth and kindness of the staff stood out most. I can confidently recommend this place to others!

A hideaway-like rental villa nestled in the forest, the chic yet comfortable space was very pleasant. The sauna heated up well, allowing us to relax while enjoying the forest view during the outdoor air bath. The bath is home-sized. As it is unmanned, there are no particular services, but the pre-arrival email guidance was very clear, allowing us to enjoy a comfortable stay without any inconvenience. I would love to stay again next year!

Check-in is between 4:00 PM and 6:00 PM. After receiving a brief explanation, the hotel staff left, allowing us to enjoy a completely private space for a luxurious experience. This time, we did not hire a private chef but brought our own wine and food for dinner. Every item and piece of furniture is carefully selected, creating an atmosphere that feels like stepping back in time to a historical drama. You can rent out this incredibly luxurious space exclusively. The bedroom is also meticulously designed, and from the second-floor bedroom, you can wake up to an amazing view of Lake Kawaguchi right in front of you—a perfect location. For Onsen lovers, you can use the Onsen at the nearby Ashiwada Hotel. While I didn’t use it myself, my companion did and said both the indoor bath and open-air bath were fantastic. As for drawbacks, there are no izakayas or shops nearby where you can casually walk out to dine or shop. Renting out this secluded traditional house for multiple nights would make for an exceptionally luxurious trip (this time we stayed one night but would love to stay longer next time when we have more time). Since it’s still newly opened, prices are quite affordable now; however, I predict they will gradually increase over time (it feels too cheap at the moment). We stayed as four adults this time and everyone was extremely satisfied—we’ve already decided to visit again in September! Unfortunately, due to bad weather this trip, we couldn’t try kayaking; next time we hope to challenge ourselves with early morning kayaking while enjoying views of Mount Fuji reflected on the water!