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We had a very comfortable stay. The retro, traditional, and luxurious atmosphere is wonderful. It is quiet. The staff were kind and very helpful. The food in particular was high quality and delicious.

Since my first stay around 2019, this has been my number one “Accommodation I want to return to.” Sometimes revisiting a wonderful Accommodation can be a little disappointing, but this time there was nothing like that at all—I was completely satisfied with every aspect of the stay once again. The Room had a natural interior with the warmth of wood and felt very comfortable, and the lobby was also a relaxing space surrounded by greenery. From the moment we arrived, it truly felt like an escape from everyday life. Above all, the dining was outstanding. Not only did everything taste amazing, but the presentation and overall experience made it exciting—wondering what would come next was part of the fun. Even my partner, who doesn’t often say “delicious,” was genuinely impressed by the meat dish. Along with the meat’s natural sweetness and rich flavor, the pairing with the sauce was excellent—we were still talking on our way home about how truly delicious it was. It didn’t just meet expectations; it reminded me all over again how special this Accommodation is. We would love to visit again.

I heard this is the oldest property in Reggina. The building did feel a bit dated, but it was kept very clean. The bedding was comfortable and I slept well. The staff were especially wonderful. Reggina is consistently pet-first, which made us feel at ease. Both dinner and breakfast were Japanese-style and very delicious.

The website highlighted the dining, and indeed both dinner and breakfast were as beautiful and delicious as expected. The service was attentive, making our stay very comfortable. The view from the terrace is well worth seeing, so don’t miss it.

Because a Room was available, they upgraded me from the Room I had reserved to a newly renovated, more spacious Room. It was so spotless that I was genuinely surprised. The large public bath had three types of baths and a sauna, and since it was a weekday during the rainy season, I could enjoy it almost privately and relax at my own pace. The ReFa hair dryer, KEYUCA cups, and cute cushions made the Room feel especially appealing for women. I only met two staff members at check-in and check-out, but both were extremely courteous and helpful. I wasn’t traveling for sightseeing this time—I simply wanted an affordable Hotel where I could stay one night alone with access to an Onsen—but it was so comfortable that I’d love to stay again next year with my family.

We chose this Hotel for the final stop of our trip, and the new Room, with its simple yet stylish interior and spacious bath, helped us forget the hustle and bustle of everyday life. Both dinner and breakfast were truly delicious, and you could tell they were carefully prepared. The presentation was not overly flashy but tasteful, and we were very satisfied. Perhaps because everything was so well cleaned, the stately atmosphere of the classic building stood out even more, and simply being in places like the lobby or restaurant lifted our spirits. My husband’s birthday is coming up soon, so I mentioned it in advance; even so, we were deeply moved to receive a message on the dessert plate. For us as an older couple, your heartfelt hospitality made this a memorable trip. We would like to express our sincere thanks to all the staff who assisted us.

The Hotel has a wonderful overall atmosphere, and everything was kept very clean, so I had a comfortable stay. From the warm welcome to the front desk service and the staff during meals, everything was excellent. Thanks to you, I had a truly pleasant time—thank you very much. Mt. Fuji from the bath, Mt. Fuji from the guest room, and Mt. Fuji while enjoying breakfast. Although the sky was cloudy, Mt. Fuji appearing now and then was breathtaking. I chose the Western-style breakfast, and everything was delicious—I left completely full in the morning. This is a Hotel I would definitely like to visit again if I have the chance. Thank you for taking such good care of me.

Free Shuttle Service is available from Kawaguchiko Station. (Pickup requires a Reservation in advance; drop-off can be reserved at check-in.) Both the exterior and interior show their age, but the Room and other areas are well cleaned and kept tidy. The sink felt a bit dated. The Room key was delightfully nostalgic (laughs). I didn’t use the outdoor bath, so I can’t comment on it, but the Room I stayed in had a shower only. It seemed newly renovated and was very clean. (The provided shampoos include both DHC and Ichikami!) Lotion, emulsion, and makeup remover were POLA amenities. I ordered both dinner and breakfast; the portions were generous and everything was delicious! I really appreciated that it wasn’t buffet-style. Hot dishes were served hot. There is a laundry area; detergent costs 100 yen, but the drum washing machines are free to use! (There are two machines.) The staff’s service was excellent! So it felt more like a Ryokan than a Hotel. Thank you very much for your hospitality during my stay!

Everything was perfect. Thank you very much. I will use your service again.

We stayed during Golden Week. Even though all the other Rooms were fully booked, we could hardly hear any noise from nearby, and we were able to spend a peaceful time surrounded by the quiet forest. Perhaps it was a season with very few insects, as they didn’t bother us at all, and the Facility was clean and very comfortable. Even the shampoo in the bath had a forest-like scent, and we felt that every detail had been thoughtfully considered. Thank you very much. After reading through all of the Room booklet again, I realized that shared Facilities such as the washing machine were located elsewhere, and I wasn’t sure how to clean up properly after using the campfire. It would be reassuring if you could add a short note on the red paper that was originally inside the fire pit grill saying that cleanup instructions are written in the booklet. Also, since it seemed to assume everything should be returned to its original state, I wasn’t sure how far we needed to go in putting things back—such as dishcloths or used towels. It would feel even more reassuring if there were a note like: “Please place used cloths and towels in the laundry basket.” We would love to stay again. We made wonderful memories with our family.

The stay at the traditional Japanese house "Ruufu" was an extremely satisfying experience. The property is equipped with a facility to listen to records, allowing us to spend a relaxing time in the living room and truly unwind. The warm atmosphere unique to the traditional house and the serene ambiance created by the music were pleasant, offering a moment to forget the hustle and bustle of daily life. Additionally, the surroundings of the Stays were very quiet, with no outside noise to disturb us, allowing for a restful sleep, which was impressive. The environment is perfectly set up for refreshing both body and mind, making it an ideal stay experience.

My mother stayed at this facility to celebrate her 77th birthday, a special milestone. Everyone was kind and provided very polite service, warmly welcoming us. Both dinner and breakfast were carefully prepared, with attention to every dish and sauce. Everything was delicious from start to finish, leaving us feeling truly happy. My mother was also very pleased and had a wonderful time. We would love to visit Auberge Mermaid again in the future. Thank you for creating such wonderful memories!

The size of this Stays was just right for spending time with family. It wasn't too large to feel unsettling, nor too small to feel cramped. It was about 100 square meters, perhaps? Given the season in December, it was quite cold outside, but the interior was well-heated and perfectly comfortable. A pellet stove was installed, and there was a fence around it for safety, making it reassuring for children. Stepping out into the garden, we were greeted by clear air and a starry sky, allowing us to enjoy a special time that can't be experienced in the city. This Property, which combines the tranquility of an old folk house with nature, was the perfect place to forget the hustle and bustle of daily life. The slowly flowing time and the winter-like crisp air left a wonderful impression on my heart. I especially recommend it to foreign guests.

We visited as a family of nine. The moment we entered the Room, everyone got super excited! The grandkids were having a blast (lol). It had a calm, kura-style atmosphere, the garden was beautifully maintained, and the open-air bath felt great. This kura-style Accommodation was amazing! We’ll definitely stay again when we’re in the area. Thank you for your kind hospitality and for taking such good care of us. The only minor issue was that the open-air bath uses recirculated water, and we noticed a slight chlorine smell.

From the moment we arrived, this was a special entire-home rental Hotel that felt less like “staying overnight” and more like truly inhabiting the space. The view of Oku-Kawaguchiko through the large windows changed throughout the day: in the evening, a quiet lake surface with shadows of trees; at night, forest air with almost no sound; and in the morning, soft light streaming onto a misty lake. It was the kind of place where you just want to keep watching the scenery. The interior felt luxurious yet calming, with thoughtful details in everything from lighting and furniture to sound. It naturally made us want to slow down—cooking with a beer in hand, enjoying fresh air on the terrace after the sauna—and even while spending time together, there was an unhurried sense of space. What stood out most was the morning kayaking experience. Paddling out onto a quiet Lake Kawaguchi before many people were around felt incredible. The water was as calm as a mirror, reflecting the surrounding mountains and forest. It felt less like sightseeing and more like we were floating alone in nature—easily my most memorable moment of this stay. The Facility side was also very comfortable: with well-stocked kitchenware and amenities, we could enjoy high-quality time without much preparation. This isn’t just an Accommodation for sleeping—it’s a place where the experience itself changes depending on the season and how you spend your time. Next time I’d love to do a Multiple Night Stay and soak up this atmosphere even more slowly.

We stayed here as a couple this time. Rather than just a place to stay, it felt like a place to reset ourselves. Without trying, we spent less time on our phones—relaxing on the balcony while listening to birds and the wind, soaking in the bath, making tea, and simply taking it slow. That alone made my mind surprisingly clear. It’s also a resort Facility that offers a variety of nature experiences, with the lakeside about a 5-minute walk away. What impressed us wasn’t luxury, but how thoughtfully it’s designed so you can truly enjoy doing nothing. By checkout, not only my body but even my mind felt lighter.

It was a very clean Ryokan. I could walk around barefoot comfortably and had a pleasant stay. They provided black tabi socks for indoor use, but since they were unisex, the men’s size seemed small (lol), so I stayed barefoot. The meals were just as described in the Reviews—very satisfying. Each dish was carefully prepared and delicious. I’d love to stay again. Thank you for taking such good care of us.

We stayed for one night with a family of five and a small dog. Although the signal near the facility was weak, there was Wi-Fi available, and when we contacted them with questions during check-in, they responded promptly, which we greatly appreciated. The room was very spacious with large windows that provided an open atmosphere, and we could enjoy a view of Mt. Fuji from the room. When we entered the room in the evening and turned on the air conditioning, it took some time to warm up; having a heater would have been helpful. On the other hand, from morning to midday, sunlight came through the upper windows making it very hot; blinds for those windows would be nice. We prepared our own ingredients for cooking but enjoyed using well-equipped kitchen tools and appliances like a microwave oven. The drinks and snacks provided were thoughtful touches that made us happy. The hinoki bath filled the bathroom with its soothing aroma, creating a relaxing space—it was absolutely wonderful! Although this stay was only for one night, it made us want to stay longer at this facility. We hope there will be discounts for Multiple Night Stays in the future as we'd love to come back again! Thank you so much for providing such a precious experience!

We had a wonderful two-day stay and were extremely satisfied with the impeccable hospitality of all the staff. The meals prepared by the Kyoto chef, both breakfast and dinner, were exceptionally delicious and left us deeply impressed. My wife, who is from Kansai, loved the morning white miso soup so much that she wanted seconds, so I shared mine with her. The unlimited rice and raw eggs were also greatly appreciated. The three of us are already talking about visiting again this summer!