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From arrival by car to departure, we had a very pleasant stay. All the staff were cheerful and very kind, and the meals were excellent. When we left by car, it was especially memorable that they kept waving until we were out of sight. We would definitely like to stay again.

The Accommodation’s calm atmosphere, the cuisine, and the baths were all wonderful, but what impressed me most was the exceptional hospitality of the staff. Everyone we spoke with combined deep knowledge with warm, attentive service, making our stay truly comfortable. I initially wondered if this trip might be a bit luxurious for traveling with my three underage sons, but they seemed to experience what true quality means, and I am now wholeheartedly satisfied.

I stayed during the busy Silver Week period. Even well-regarded Ryokan and Hotels often see their service decline during peak seasons, so I didn’t have high expectations. However, this Ryokan was outstanding in every way—cleanliness, staff service, meals, and baths. I definitely want to visit again. It is truly a wonderful Ryokan.

The bath and hot spring were beautifully maintained, and we appreciated the thoughtful hospitality, including wet chopsticks, as well as the delicious seasonal cuisine. Thanks to the attentive service from all the staff, we had a very comfortable stay. It was our first visit in a while, and everything—the room setup, the meals, and the service from all the staff—had been improved even further. It has become an even more wonderful place to stay.

From the moment we arrived until we departed, every moment was comfortable and truly luxurious. We were delighted with everything—the atmosphere, the room, the bath, and the meals—but above all, the attentive hospitality and thoughtful care from all of the staff made us want to return again. I am left-handed, and at dinner on the first night I moved my chopstick rest myself. Then at breakfast the next morning, my chopstick rest had been set up for a left-handed guest, which truly moved me...! Thank you so much for noticing even such a small detail.

I stayed in a Room with an open-air bath, but it was not an Onsen. That was the only disappointing point; everything else was excellent. The two baths in the building were also very nice, and it was especially great to find a jacuzzi in an Onsen, which is rare. Dinner reflected the sensibility of a female head chef, and breakfast being a half-buffet was also a nice touch. Overall, the facilities were kept clean and well maintained.

We had a wonderful stay. Although the building is a bit old, it was clean and comfortable. The large public bath was not crowded, and it was kept very clean with frequent cleaning. It was also great to have a ReFa shower head installed. Both breakfast and dinner were excellent, and the grilled beef at dinner was surprisingly delicious.

We stayed here on our family’s first trip to Hokuriku. The room, hot spring, meals, and staff were all wonderful, and our whole family was very satisfied. As the one who planned the schedule and chose the accommodation, I was truly happy to see everyone enjoy it so much. We would definitely love to stay again.

This was my first stay. It was quiet and very relaxing. The room was wonderful, and the meals were excellent. I enjoyed them at a leisurely pace in my room. The furnishings on display are beautiful—it feels like a museum. I also appreciated being shown another room. I would love to stay again. Thank you very much.

We stayed here as a family during our summer vacation. The pancakes, pudding, and every meal were all very delicious. We felt a warmth in the staff’s hospitality that isn’t swayed by changing times, and it made us feel pleasantly nostalgic. It’s a wonderful Accommodation we’d love to visit again in a different season. Thank you very much.

We stayed with 10 family members across three generations to celebrate my father’s 70th birthday. At check-in, we were given a number ticket and had to wait a bit, perhaps because there weren’t enough staff. However, drinks were free-flowing, and the lobby was lovely, so we didn’t mind waiting. We stayed in the renovated main building. The room was clean, spacious, and comfortable. There was one mishap—the bathroom door wouldn’t close—but staff came right away and fixed it so it would close (though it still made some noise). We booked a kaiseki dinner plan and went to the dining venue, but we couldn’t find the reception desk and there were no staff around, so we sat at the table number written on paper. Even after waiting for a while, no one came. When we spoke to a trainee staff member, they came to take our drink order. After that, an experienced staff member in charge of our table came over. Since I had noted in our reservation that this was for my father’s 70th birthday celebration, they brought a red celebratory vest (chanchanko). On top of that, they surprised us with an extra celebratory dish “from the kitchen” and even a gift from the hotel—my father was truly delighted. As expected from Hyakumangoku Hotel. We chose this hotel because we stayed here as a family about 25 years ago and remembered it well—my father said he wanted to stay here again. After the renovation made everything even nicer, being able to return together with more grandchildren than before felt very special. It became a wonderful trip to remember. Thank you very much!

My wife is currently undergoing medical treatment, so I contacted the property in advance with two or three requests. They kindly accommodated them, and we had a wonderful stay. The staff were also very courteous.

Everyone at the Hotel welcomed us with warm smiles, making our stay very comfortable and relaxing. The large public bath was great, with a shampoo bar and a selection of hair dryers from brands like ReFa and YA-MAN, which was fun to try. Thank you very much.

The meals, amenities, and services were excellent and attentive. Small thoughtful touches—such as sleepwear, a bath chair, complimentary drinks, and bottled water—made our stay very comfortable.

I chose Haiya as my Accommodation in Awara Onsen for the first time in a year. I still remembered the layout and traditional furnishings of my previous Room (Iwashimizu), so I decided to stay here again. This time, my Room was “Choyo,” and I also loved its classic, traditional atmosphere. Best of all, the Room had an open-air bath, so I could relax and soak at my own pace and enjoy a different feel from the large public bath. As before, the meals featured plenty of locally sourced ingredients, including Wakasa beef, which I was able to savor fully. The many dishes served in tableware that evoked an autumn ambiance also showed the staff’s thoughtful attention to detail. I really like Haiya’s calm, high-quality atmosphere, and I plan to stay here again when I visit Awara Onsen next time.

I stayed here with three friends. Unfortunately it rained, so we kept sightseeing to a minimum and checked in early. We relaxed, took a long bath, and took it easy. Both the Room and the bath were very clean, and it felt great to be able to walk around the building barefoot. We ended up drinking several cups of delicious coffee using the coffee maker in the Room. The only slight disappointment was that there were no tea bags for tea. The staff member was friendly and gave us lots of helpful tips on good places to eat and souvenirs, which really helped us out. Even in bad weather, they kindly walked us to the bus under an umbrella, which we really appreciated. The weather wasn’t great on this trip, but overall we were very satisfied.

The breakfast and dinner were both very delicious. Everything from the live kitchen was truly excellent, no matter what I chose. The Onsen was also wonderful, and the rotating Onsen baths were especially great.

This Accommodation exceeded my expectations. The Room layout was well designed, and I stayed very comfortably. The view is also wonderful. The sauna is spacious enough for about 4–5 people, allows temperature adjustment, and you can enjoy löyly. The cold plunge is also plenty large, and ice is provided for those who want colder water—so you can fully enjoy the sauna exactly the way you like. The in-room Onsen is spacious enough for two people. The water has a slightly silky feel and leaves your skin nicely moisturized. The amenities were excellent as well. The private lounge offers a great selection of drinks and snacks, which you can bring back to your Room—so it feels essentially all-inclusive. I had a Multiple Night Stay, and the meals did not overlap between the first and second nights, allowing me to truly enjoy local specialties. Everything was delicious. I was very satisfied with both the Facility and the food, but what impressed me most was the staff’s hospitality—from dining staff to front desk to housekeeping. Their warm attentiveness really touched me. I would love to visit again.

We stayed here for our elementary school-aged daughter’s birthday trip. She requested a buffet, so we looked for a place with a menu that both kids and adults could enjoy, and this is where we ended up. The buffet offered a wide variety of dishes featuring local ingredients, and we were very satisfied with both dinner and breakfast. Not only that, but check-in and check-out were smooth, the welcome service was excellent, and the playroom—clean and well stocked with plenty of activities—was always lively with guests. The Onsen was slightly lukewarm, which was perfect for our family since we don’t like very hot baths. The staff kept a comfortable distance; there wasn’t much small talk, but whenever we asked something they responded very politely, which made our stay pleasant. The next day we took a walk through Sosenkyo Gorge right in front of the hotel. It was easy to access, and we were able to enjoy ourselves even after checking out. Thank you very much. If I had to mention one drawback, it would be that the parking lot felt small for how busy it gets; when larger cars line up, getting in and out can be difficult. It would be even more comfortable if it could be expanded or improved.

We stayed for two nights from 7/18 (Sat) in a Japanese-Western Room with a large open-air bath. Just as advertised as “the largest in Hokuriku,” the open-air bath was spacious—a luxurious space where adults can fully stretch out their arms and legs. That said, it does require some consideration for women. Across the river is a long-established restaurant; during business hours their windows are left open, so you do feel conscious of being seen. About 30–50 cm around the tub has no screening at all, so I felt it would be helpful to have reed screens or bamboo blinds available so guests who are concerned can adjust them themselves. My husband didn’t mind at all and was completely satisfied—he still says it was the best open-air bath he’s ever had. Since there was no explanation on arrival, we weren’t sure at first, but we were amazed (and impressed) that we didn’t run into other guests in the elevator. The Room layout was extremely practical. Right next to the elevator is a walk-in closet with air conditioning, so you can hang clothes on one side and use the other side to dry wet towels and such. There is also a separate door and staircase used by attendants to bring in-room meals directly to the tatami living area without passing through. Because the living-room windows face near Korogi Bridge, people crossing the bridge could look down and make eye contact with us—shy guests might find this uncomfortable. About inside the Accommodation: there is a quiet, relaxing lounge on another floor. Each chair has great taste; I loved the design so much that I kept stopping by whenever I thought of it. There’s also a terrace overlooking the night sky and nature—it felt wonderfully open. The food was excellent—truly nothing to complain about. There were also hearty meat dishes that younger guests would enjoy; everything was delicious and we finished it all. In casual conversation with our attendant, we learned that the homemade desserts are made by the young proprietress herself. The melon bread panna cotta and strawberry mousse were incredibly good. They were so good that my plan to take leftovers from family members who don’t like sweets fell through (laugh). Overall, this Accommodation was perfect for resetting both body and mind. It was well worth driving eight hours each way in our own car. Thank you to my husband—and sincere thanks as well to everyone at Korogi-ro for your kindness and attentive service. Our attendant’s warm personality and gentle consideration were truly soothing. Even shop staff around Yamanaka Onsen town kindly spoke to us when we seemed lost. Including all of that, we had a wonderful time. The photo is breakfast.