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From arrival by car to departure, we had a very pleasant stay. All the staff were cheerful and very kind, and the meals were excellent. When we left by car, it was especially memorable that they kept waving until we were out of sight. We would definitely like to stay again.

I stayed during the busy Silver Week period. Even well-regarded Ryokan and Hotels often see their service decline during peak seasons, so I didn’t have high expectations. However, this Ryokan was outstanding in every way—cleanliness, staff service, meals, and baths. I definitely want to visit again. It is truly a wonderful Ryokan.

From the moment we arrived until we departed, every moment was comfortable and truly luxurious. We were delighted with everything—the atmosphere, the room, the bath, and the meals—but above all, the attentive hospitality and thoughtful care from all of the staff made us want to return again. I am left-handed, and at dinner on the first night I moved my chopstick rest myself. Then at breakfast the next morning, my chopstick rest had been set up for a left-handed guest, which truly moved me...! Thank you so much for noticing even such a small detail.

This was my first stay. It was quiet and very relaxing. The room was wonderful, and the meals were excellent. I enjoyed them at a leisurely pace in my room. The furnishings on display are beautiful—it feels like a museum. I also appreciated being shown another room. I would love to stay again. Thank you very much.

We stayed here on our family’s first trip to Hokuriku. The room, hot spring, meals, and staff were all wonderful, and our whole family was very satisfied. As the one who planned the schedule and chose the accommodation, I was truly happy to see everyone enjoy it so much. We would definitely love to stay again.

After dinner, when we stepped outside, it was pitch-dark—only the sounds of insects and the flowing river. The mountain view wrapped in morning mist was truly beautiful, and this Accommodation was incredibly relaxing. Every time, I enjoy looking for a Hotel with Rooms that make my family say “Wow!”—and this time, of course, they did. Seeing the exterior, they said they never expected such a beautiful Room (laugh). Before our stay, we received a phone call about road closures and allergies; everyone was so kind that even before arriving, I already wanted to come back. The meals also reflected the cook’s kindness—everything served warm was freshly made and delicious. We couldn’t finish everything and ended up leaving some of the kamameshi rice. They kindly offered to make rice balls for us, but we were truly too full so we declined. It was very tasty, but there were really so many dishes that if upgrading meant slightly smaller portions and perhaps one more type of sashimi instead, that would be wonderful. The bath was also great, but the shower position was too high, and I wished there had been cold water available after getting out. If it were closer to home, it’s an Accommodation I’d want to visit every year.

We stayed here as a family during our summer vacation. The pancakes, pudding, and every meal were all very delicious. We felt a warmth in the staff’s hospitality that isn’t swayed by changing times, and it made us feel pleasantly nostalgic. It’s a wonderful Accommodation we’d love to visit again in a different season. Thank you very much.

The bath, the meals, and the hospitality were all perfect. We would love to stay again if we have the opportunity.

My wife is currently undergoing medical treatment, so I contacted the property in advance with two or three requests. They kindly accommodated them, and we had a wonderful stay. The staff were also very courteous.

I’ve stayed at many Rakuten-listed accommodations, and this room was easy to use and the best among all the Rakuten properties I’ve stayed at. As for the meals, I don’t think anything other than the hot pot is necessary. I was also a bit concerned about the smell of the rice. Still, if I come back to Awara Onsen again, I’ll stay here.

Everyone at the Hotel welcomed us with warm smiles, making our stay very comfortable and relaxing. The large public bath was great, with a shampoo bar and a selection of hair dryers from brands like ReFa and YA-MAN, which was fun to try. Thank you very much.

The meals, amenities, and services were excellent and attentive. Small thoughtful touches—such as sleepwear, a bath chair, complimentary drinks, and bottled water—made our stay very comfortable.

I chose Haiya as my Accommodation in Awara Onsen for the first time in a year. I still remembered the layout and traditional furnishings of my previous Room (Iwashimizu), so I decided to stay here again. This time, my Room was “Choyo,” and I also loved its classic, traditional atmosphere. Best of all, the Room had an open-air bath, so I could relax and soak at my own pace and enjoy a different feel from the large public bath. As before, the meals featured plenty of locally sourced ingredients, including Wakasa beef, which I was able to savor fully. The many dishes served in tableware that evoked an autumn ambiance also showed the staff’s thoughtful attention to detail. I really like Haiya’s calm, high-quality atmosphere, and I plan to stay here again when I visit Awara Onsen next time.

This Accommodation exceeded my expectations. The Room layout was well designed, and I stayed very comfortably. The view is also wonderful. The sauna is spacious enough for about 4–5 people, allows temperature adjustment, and you can enjoy löyly. The cold plunge is also plenty large, and ice is provided for those who want colder water—so you can fully enjoy the sauna exactly the way you like. The in-room Onsen is spacious enough for two people. The water has a slightly silky feel and leaves your skin nicely moisturized. The amenities were excellent as well. The private lounge offers a great selection of drinks and snacks, which you can bring back to your Room—so it feels essentially all-inclusive. I had a Multiple Night Stay, and the meals did not overlap between the first and second nights, allowing me to truly enjoy local specialties. Everything was delicious. I was very satisfied with both the Facility and the food, but what impressed me most was the staff’s hospitality—from dining staff to front desk to housekeeping. Their warm attentiveness really touched me. I would love to visit again.

The breakfast and dinner were both very delicious. Everything from the live kitchen was truly excellent, no matter what I chose. The Onsen was also wonderful, and the rotating Onsen baths were especially great.

We stayed for two nights from 7/18 (Sat) in a Japanese-Western Room with a large open-air bath. Just as advertised as “the largest in Hokuriku,” the open-air bath was spacious—a luxurious space where adults can fully stretch out their arms and legs. That said, it does require some consideration for women. Across the river is a long-established restaurant; during business hours their windows are left open, so you do feel conscious of being seen. About 30–50 cm around the tub has no screening at all, so I felt it would be helpful to have reed screens or bamboo blinds available so guests who are concerned can adjust them themselves. My husband didn’t mind at all and was completely satisfied—he still says it was the best open-air bath he’s ever had. Since there was no explanation on arrival, we weren’t sure at first, but we were amazed (and impressed) that we didn’t run into other guests in the elevator. The Room layout was extremely practical. Right next to the elevator is a walk-in closet with air conditioning, so you can hang clothes on one side and use the other side to dry wet towels and such. There is also a separate door and staircase used by attendants to bring in-room meals directly to the tatami living area without passing through. Because the living-room windows face near Korogi Bridge, people crossing the bridge could look down and make eye contact with us—shy guests might find this uncomfortable. About inside the Accommodation: there is a quiet, relaxing lounge on another floor. Each chair has great taste; I loved the design so much that I kept stopping by whenever I thought of it. There’s also a terrace overlooking the night sky and nature—it felt wonderfully open. The food was excellent—truly nothing to complain about. There were also hearty meat dishes that younger guests would enjoy; everything was delicious and we finished it all. In casual conversation with our attendant, we learned that the homemade desserts are made by the young proprietress herself. The melon bread panna cotta and strawberry mousse were incredibly good. They were so good that my plan to take leftovers from family members who don’t like sweets fell through (laugh). Overall, this Accommodation was perfect for resetting both body and mind. It was well worth driving eight hours each way in our own car. Thank you to my husband—and sincere thanks as well to everyone at Korogi-ro for your kindness and attentive service. Our attendant’s warm personality and gentle consideration were truly soothing. Even shop staff around Yamanaka Onsen town kindly spoke to us when we seemed lost. Including all of that, we had a wonderful time. The photo is breakfast.

We stayed here for our elementary school-aged daughter’s birthday trip. She requested a buffet, so we looked for a place with a menu that both kids and adults could enjoy, and this is where we ended up. The buffet offered a wide variety of dishes featuring local ingredients, and we were very satisfied with both dinner and breakfast. Not only that, but check-in and check-out were smooth, the welcome service was excellent, and the playroom—clean and well stocked with plenty of activities—was always lively with guests. The Onsen was slightly lukewarm, which was perfect for our family since we don’t like very hot baths. The staff kept a comfortable distance; there wasn’t much small talk, but whenever we asked something they responded very politely, which made our stay pleasant. The next day we took a walk through Sosenkyo Gorge right in front of the hotel. It was easy to access, and we were able to enjoy ourselves even after checking out. Thank you very much. If I had to mention one drawback, it would be that the parking lot felt small for how busy it gets; when larger cars line up, getting in and out can be difficult. It would be even more comfortable if it could be expanded or improved.

This was our first time staying at a Hotel affiliated with Ooedo Onsen! Due to our schedule, we checked in late and could only get a dinner Reservation for 8:30 PM, but we had plenty of fun in the meantime—playing table tennis as a family and enjoying the Onsen. The kids were thrilled! At night, we borrowed UNO and had a great time together. Both dinner and breakfast were excellent—the sushi and steak were amazing! Everyone went back for multiple bowls of seafood rice bowls in the morning. The Facility is a bit old, and the air conditioner was quite loud, but the overall enjoyment more than made up for it. The Room was very spacious too. We’d love to stay again!

We had a comfortable and enjoyable stay. The room was clean, and we were able to relax. One request: it would be great if we could choose the portion size for our dog’s meal. The menu selection was excellent, but the serving was a bit too large for our dog.

This was my first stay here, and the Room was spacious and very relaxing. Both dinner and breakfast offered a wide variety of dishes, and I was completely full (and they were delicious). I also received a great-value coupon, which let me buy lots of souvenirs. I would like to visit again.