บริเวณรอบๆ นิว กรีนเปีย สึนัน สกีรีสอร์ท × ที่พักสัมผัสธรรมชาติโรงแรม·เรียวกังที่มีการประเมินห้องพักและสิ่งอำนวยความสะดวกสูง

We were welcomed with the staff’s bright smiles at check-in. The Room was spacious and clean. As always, no matter where we met them, the staff greeted us with a smile, and the team at the dinner venue did as well. Their smiles are truly warm hospitality.

We were very satisfied to have stayed at such a wonderful Hotel. The meals and the services for children were excellent as well. Regarding the title: we used the coin laundry, and while we were rushing around because our children are still small, we realized that we had accidentally put a smartphone into the washing machine. When I panicked and called the extension, a staff member responded kindly and carefully, for which we are truly grateful. I wanted to confirm their name and thank them at check-out, but I forgot to ask. So I am writing it here instead. This is a Hotel we would like to stay at again next year. Thank you very much.

It was a wonderful stay. The hospitality, the meals, and the Onsen—everything was a moving and relaxing experience. Thank you very much.

Although it’s a secluded Accommodation deep in the mountains, it’s relatively easy to access by car and not difficult to reach. The Accommodation features classic, traditional Japanese architecture, yet it feels clean and has been thoughtfully renovated for comfort and ease of use. It was clear how much care goes into its upkeep, which I truly admire. The surrounding nature is lush, and the greenery and gentle sound of the river are very soothing. That said, the bedding mattress felt a bit firm for me personally, which was a small minus point (I didn’t wake up sore the next morning, so this is purely my personal impression). The hot spring source is around 37°C and lukewarm, but there are also heated baths, so it wasn’t an issue. If I had one wish: since I’m not fond of lukewarm water, I would have liked the heated tub to be larger. Meals were mainly simple countryside dishes, but everything was very delicious. Younger guests might find it a little light; in that case, I recommend ordering additional dishes. For us it was just the right amount—and we could get refills of rice—so we were very satisfied. Many of the staff were young, but they were always smiling and pleasant, with excellent attentiveness and consideration. This is an outstanding Accommodation that makes Japanese guests feel at ease—I hope it never changes. Thank you for a wonderful stay.

The service was outstanding, and I’m truly glad we chose this Hotel. All the food and drinks were delicious. On the front desk floor, there were complimentary coffee and cold barley tea, and in the lounge area they even provided ice bars and Yakult for the next morning—everything was thoughtfully prepared. Of course, we also enjoyed the late-night soba. We had no complaints at all and had a wonderful stay.

We stayed for one night in early September. The weather was cool, with cicadas still singing, and morning and evening walks were very pleasant. The baths were both relaxing; I personally preferred the Kura bath. We also used the foot massage machine after bathing. Dinner was an all-you-can-eat mochi pork shabu-shabu course, and even with the kaiseki dishes included, it was so delicious that we went back for seconds! The slices were thick yet tender, with no odor—truly excellent. The dining Room was a private Room, so we could enjoy our meal calmly together with our dog. Our dog’s meals also looked delicious—honestly, I felt like I could have eaten them myself. Breakfast was of course great as well, with plenty of side dishes that paired perfectly with rice. Refills were available, and we were very satisfied. After breakfast we settled the bill, and checkout was smooth. The Japanese-style Room was on the smaller side but comfortably cozy. I usually prefer beds, but I slept well on the futon too. The door used an auto-lock keypad system, which made it easy not having to manage a key—very convenient. If we have another chance, we would definitely like to stay again. Thank you very much.

They kindly accommodated our last-minute visit. Both the Room and the bath were clean and comfortable, so we’d like to visit again during ski season.

The Facilities were excellent, and we enjoyed a relaxing dinner in our Room. We were very satisfied with both the price and what was included, making it a wonderful one-night stay. Thank you very much. That said, while the simple style was nice in its own way, we would have appreciated a few thoughtful words from the Accommodation staff at check-in and check-out, or a small service such as offering a cup of coffee after breakfast.

Thank you for taking care of us again, following last season. We had made a Reservation at the end of last year, but you kindly contacted us to let us know there wasn’t much snow, so we canceled once and visited in February. We were glad it happened to be available. The Accommodation was clean, the meals were delicious, and the location was perfect—you can ski right back to the Accommodation from the slopes. All of the staff were kind and very pleasant. Thanks to you, our child has completely fallen in love with skiing. We would love to stay with you every season. Thank you very much.

I stayed in Room 401. From the window, you can clearly see Shinkansen trains entering and exiting the tunnel. If you’re a railway fan, this Room is highly recommended. You can hear the running sound only faintly, so it’s not bothersome. Perhaps because the Hotel has recently changed its name and it hasn’t fully caught on yet, there were fewer guests. I was able to enjoy the men’s bath on the top floor almost like a private reservation. Staying at one of the well-known Echigo-Yuzawa Onsen Hotels is certainly an option, but I think spending a relaxing time at this Hotel is also a great choice.

This time, we stayed in a Room with a private free-flowing Onsen bath. The bathroom in the Room was spacious, with a large tub and water at just the right temperature, so we were able to fully enjoy the Onsen along with the public bath. There was a wide variety of dishes, with plenty of vegetables, and we enjoyed everything—from the meal to dessert—with both our eyes and our taste buds. While the building exterior shows some age, the Facility is well maintained; the Room was thoroughly cleaned, and we had a comfortable stay.

Our first glamping experience was amazing! Everything was so luxurious that we couldn’t help but sigh with delight!

I stayed here to visit Kiyotsu Gorge. It was my first trip to Niigata. Perhaps because it was a weekday, there weren’t many guests, so I could relax and take my time. At the Premium Lounge, drinks such as beer were all-you-can-drink, and the Onsen’s open-air bath was wonderful. Dinner was a course meal, and breakfast was a buffet— both were very filling! It’s right in front of the ski slopes, so it’s a perfect location for skiing in winter. The station is within walking distance, but they kindly drove me back to the station on my way out. They took great care of everything, and I was very satisfied. Thank you very much.

We stayed in the Garden Tower at NASPA New Otani with breakfast only (no dinner). We bought food at a nearby supermarket and checked in. I had confirmed in advance that the Room had a microwave, so we were able to enjoy our meal very nicely. The refrigerator was also larger than in a typical Hotel, so there was plenty of space for drinks, and we could even store ice cream after dinner—very satisfying! Even so, I think it’s amazing how affordable it is. The staff were truly wonderful: when they had time, they worked efficiently on other tasks, and if we hesitated even a little about what to do, they would kindly speak to us. I’d love to stay again sometime.

This was my first time staying here. The road leading to the Hotel (Lodge) is quite steep. While it wasn’t an issue for our home, certain cars might struggle. The road is narrow, and the broken curve mirror made it a bit inconvenient to check around corners. Considering the price, the Room, meals, and service were satisfactory; however, my wife was disappointed that there was no salad bar as shown in the Hotel's promotional images. On a positive note, even though the sink, toilet, and bath were shared facilities, they were clean and very well-maintained. Please ensure that all images and information about the Hotel are kept up-to-date regularly.

It’s conveniently located just a few minutes’ walk from Echigo-Yuzawa Station, and there is also parking available. It’s a bit away from the bar district, but not enough to be an issue. The Accommodation seems to have been renovated and felt clean. For the price, the bath was spacious and comfortable, though the water was a little too hot. We didn’t add breakfast, but there was complimentary chimaki and soup, which were very tasty. I would like to stay here again.