บริเวณรอบๆ อาคายู ออนเซ็น (จังหวัดนิอิกาตะ) × ที่พักสำหรับการเดินเล่นในย่านน้ำพุร้อนโรงแรม·เรียวกัง ที่มีการประเมินน้ำพุร้อนและอ่างอาบน้ำในระดับสูง

I personally love the Genroku-no-Yu bath, though it may not be to everyone’s taste. The route to the annex can be hard to find, so it’s best to ask the front desk for clear directions first.

I thought it was a very nice Ryokan. Even though the building and Facility are understandably old, all of the staff were wonderful. Dinner had a wide variety of dishes, and for my growing son they kindly provided extra white rice in addition to the final rice course, which we really appreciated. The attendant was also very kind, and we enjoyed our meal at a relaxed pace. There were several baths and we couldn’t try them all, but I’d definitely like to come back and enjoy them again. One small downside was that the shower temperature in the bath area wasn’t consistent, but overall it was a great stay. Thank you very much for your hospitality.

It was the best trip. This was a wonderful Ryokan in every respect—Japan’s oldest bath, the cuisine, the service, and the Onsen. I stayed at Kashotei with in-room dining, and every dish of the carefully prepared kaiseki meal was outstanding. The staff were perfect—always smiling and considerate—and the tour was also educational, helping me learn about the hot-spring cure area and the history of the Accommodation. After enjoying the open-air bath, family bath, and Japan’s oldest bath, my skin and hair felt silky smooth. The lounge is great too. Please do visit.

I was able to relax from arrival to departure! The open-air Onsen bath was amazing, and both dinner and breakfast were delicious—making for a truly happy stay. The river flowing past the lobby and visible from the Room, along with the lush green trees, was incredibly beautiful, letting you fully enjoy summer in the mountains. One drawback is that because it is built along the riverbank, getting up and down can be difficult. There is no elevator, so all movement is by stairs. In particular, the stairs down to the first floor are quite narrow and steep (though you likely won’t need to move around inside the Hotel very often). Also, precisely because the Onsen is so wonderful, you’ll want to soak many times—but despite that, the bath towels were thin and there were no bathrobes. Very disappointing! With such a great Onsen, I wish they would make it easier to fully enjoy it! That said, overall it was a fantastic experience, and I would definitely like to visit again.

The Room, baths, and meals were all wonderful. Both the in-room bath and the private Kashinoki-no-Yu Onsen were excellent. When I mentioned that the handle on the bath basket had come off, they responded immediately. As for the food, when I told them I have gout and can’t eat pork, they adjusted part of the meal. Every dish was delicious, and you could really tell how carefully everything was prepared. The soba was also great. All of the staff we spoke with in various situations were very pleasant, and it truly became a memorable trip. The view from the Room was amazing as well. There was a light mist over the mountains, and we enjoyed the beautiful scenery. It rained at night, but that actually made it even more relaxing with the sound of rain—I didn’t feel disappointed at all even though it rained. The American who traveled with me was impressed by everything and happily said they will definitely come again! I rarely write a Review no matter how much I travel, but Tsuruya was truly outstanding. If you’re considering a trip to Gunma, this is an Accommodation I would highly recommend—so I decided to write this Review. Next time, I’d love to enjoy the winter scenery along with the Onsen and meals. We will definitely visit again! Thank you very much.

It was a wonderful Ryokan in every respect—hospitality, open-air bath, and meals. I would stay here again.

This Onsen Accommodation is tucked away in the mountains, a short distance from the center of Shima Onsen. Although I hadn’t made a Reservation, they kindly provided Shuttle Service, which was a big help since walking in the extreme heat would have been tough. There are three private-use baths on the first floor. You can use them anytime if available, and you can also check availability online, which is very convenient. The refrigerator had chilled water inside—a nice touch. Drinks can be purchased from the refrigerator on the first floor. There is also one massage chair. The bath amenities were exceptionally well stocked—possibly the best I’ve ever seen—not only shampoo and conditioner, but also shaving foam and facial cleanser, with a wide variety of options. With three baths for a relatively small number of rooms, it felt like they were available whenever I wanted. Because it’s free-flowing natural hot spring water (kakenagashi), I could even bathe late at night. Being able to soak without worrying about others was wonderful. Compared to the Ryokan’s exterior, the dining area was chic, clean, and newly built. The food was delicious and I was very satisfied. I traveled by train and bus, so limited service frequency is a drawback—but aside from that, this is an outstanding Accommodation.

The Accommodation’s services felt fairly minimal, but the staff responded to questions and provided guidance very politely and kindly. The building shows its age, and the Room had a slight musty smell right after entering, but it was only noticeable when coming and going and didn’t bother me much during the stay. The Onsen has three open-air baths, and if they’re available you can use any of them freely. There’s no time limit, so you can relax at your own pace. Each bath has a different temperature, and there are washing areas as well, so I could compare them as many times as I liked depending on my mood that day. It was an Onsen lover’s dream—I was completely satisfied. This time I booked a Plan with one night and two meals, so meals were served at the sister property. It felt a bit inconvenient that drinks were charged separately on the spot, but the number of dishes was just right, and the meat was very delicious.

It was a wonderful Accommodation. The Room was spacious, and the open-air bath in the Room was large and continuously flowing, so I enjoyed it many times. There are two private indoor baths and one private open-air bath, so the bathing facilities are excellent. Dinner was served in the Room, everything was delicious, and I finished it all. Breakfast was served in a private dining room with partitions, and it was convenient to order refills of rice, miso soup, and tea via tablet. Breakfast was also very delicious. Having chawanmushi at breakfast made me very happy. I also appreciated that coffee after the meal could be brought to my Room. It stayed cool even in summer, and I was able to relax and fully enjoy both the Onsen and the meals at a leisurely pace. I would definitely like to visit again, and I look forward to staying with you then. Thank you very much for your hospitality.

We stayed in the Garden Tower at NASPA New Otani with breakfast only (no dinner). We bought food at a nearby supermarket and checked in. I had confirmed in advance that the Room had a microwave, so we were able to enjoy our meal very nicely. The refrigerator was also larger than in a typical Hotel, so there was plenty of space for drinks, and we could even store ice cream after dinner—very satisfying! Even so, I think it’s amazing how affordable it is. The staff were truly wonderful: when they had time, they worked efficiently on other tasks, and if we hesitated even a little about what to do, they would kindly speak to us. I’d love to stay again sometime.

On my first visit to Shima Onsen, I had planned to arrive early and do some sightseeing, but due to heavy rain, I ended up waiting until check-in—thank you very much for accommodating me. The Room was very clean and more spacious than I expected. The in-room bath was at the perfect temperature, and I used it many times, which helped relieve my everyday fatigue. I made a Reservation with No Meals Included, but the à la carte dinner was also delicious, and the service was courteous. With an 11:00 check-out, you can take your time, and since you just return the Room key and leave, it feels casual and easygoing—perfect for someone like me who isn’t comfortable with the formal hospitality and send-offs typical of long-established Ryokan.

It was a cozy accommodation, but a very clean and excellent ryokan. The food was outstanding, especially the Joshu beef steak. Additionally, the handmade soba noodles were delicious. The private onsen was slightly small but a very nice bath. Thank you for your hospitality.