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On the other hand, their systems and operations were excellent: staff were very courteous, and even after checkout we could freely use the cloakroom storage as well as access to the large public bath—service that felt better than expected for the price. Boot rentals were also ava

We always return home completely satisfied. Even though it's just one night we spend at Futaba-san each time, that time gives us strength to tackle our daily lives again—we always talk about this together. Personally, I recommend visiting during off-season from spring to au

The next day we walked to Yuzawa Kogen Ski Resort; they also provided reliable luggage storage, which was very helpful. Overall it was excellent, but because everything is optimized so efficiently, it almost felt like a business hotel—though that’s a luxurious complaint to have

Upon arrival, we handed over the car key and entered the Hotel. The staff's thoughtfulness was truly heartwarming. From then on, their smiles and service were exceptional. The famous baths, including the large public bath and open-air bath, were clean and absolutely amazing

This time, I stayed for one night with three friends. We arrived early, so we were able to leave our luggage and the front desk staff kindly recommended sightseeing spots. The dinner was rich in seafood and matched well with the drinks, which was satisfying. I was surprised by th

The meals were delicious with plenty of options our child could eat, and the Room and Onsen were also wonderful. (We also enjoyed the complimentary ice pop service.) Our child even said, “Everyone in Yuzawa is so kind.” Next time, we would love to visit with our whole family. Tha

Depending on the time of day, there are complimentary alcohol and coffee services available in the lounge. This was my first visit, but all the staff were exceptionally friendly and welcoming, making it a very cozy accommodation with a warm atmosphere. I would love to visit aga

The Facility was excellent, and we enjoyed a relaxing dinner in our Room. We were very satisfied with both the price and what was included—thank you for a wonderful one-night stay. However, while the simple style was nice in its own way, we would have appreciated a few thoughtful