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The weather was great, and we enjoyed the wonderful scenery along with the food. The coffee was so good that we had several refills. The croissants, cinnamon rolls, white rolls, and the frequent offers for juice refills left a strong impression of the staff's exceptional hospit

Beauty items such as hair irons, makeup removers, and lotions were well-prepared and extremely helpful. Additionally, there were complimentary drinks and desserts, showcasing thoughtful hospitality that truly moved me. Moreover, the rooftop footbath offered a relaxing time wit

A message card and a small gift were prepared in the Room, which deeply moved us. Staying in the Luxe King Room on the top floor, we enjoyed the stunning night views of Minato Mirai and Bay Bridge. The staff were very pleasant, and the French toast at breakfast was exceptionall

A DVD player was provided in advance, and there’s a 50-inch TV with a large screen where I watched my own DVD—Monteverdi's opera "The Coronation of Poppea." It was enjoyable even from bed! The bathroom features ReFa showerheads with an excellent texture for your skin, making s

The reception and breakfast staff were all very kind. They also kindly stored our luggage after check-out, which was very helpful. Thank you. The amenities were excellent, and it was nice to choose from various types of pillows. The welcome drink had a variety of options that co

Upon arrival, the hotel’s exterior gave a chic impression—subtle yet elegant—and at night, the neon lights at the entrance blended beautifully with Chinatown's atmosphere. The room’s layout and interior design were very calming, allowing us to relax fully during our stay.

The hotel's service was overall excellent with no complaints. The interior of the hotel gives off a historical vibe with its low ceilings, which adds to the nice atmosphere. The facilities are well-maintained and clean, and the hot water comes out very quickly. The prefix dinner

I stayed with a friend in a smoking twin room with breakfast included. We relaxed on the spacious beds, went out around town, and after returning to the Hotel after 1:00 a.m., we were able to unwind and enjoy the large public bath. The air conditioning worked well, so we stayed c

Compared to other hotels, the club lounge had plenty of seating and was spacious, with a wide selection of high-quality drinks and excellent food quality. The staff's response was courteous and smart, making it a flawless hotel that I would definitely like to stay at again. The

We stayed in a Yokohama Floor Bay View Room on a high floor, and the view was wonderful—we could see both the ocean and the Ferris wheel. The Room was spacious, and it was very convenient that the bathroom had a separate bathtub and shower booth. The shampoo, conditioner, and b

I stayed at the property to celebrate a birthday. The service from the staff, as well as the room, club lounge, and bar lounge, were all excellent spaces where I could relax and enjoy. During cocktail time, I used the bar lounge and was given a "Happy Birthday" plate along wi

The entire Hotel has a sense of cleanliness, and I love the space. I also thought the flooring in the guest rooms was nice. The staff at the lobby were calm, friendly, and provided the highest level of hospitality, making my stay pleasant. There are many Hotels I want to stay at

Located right next to the Minatomirai Line exit, the access is excellent. On the day of our stay, we were upgraded to a spacious room with a kitchen. Thank you for your warm hospitality. With Halloween decorations everywhere due to the season, and beautiful fresh flowers in fro

Among Business Hotels, Richmond Hotel is my favorite because the Room is spacious and the Facility is excellent. The large desk with a desk lamp and the comfortable caster chair made my stay very pleasant. The slightly larger sofa is also a nice touch. The entire Room is bright,

Everything was well taken care of, and I was able to enjoy a comfortable trip. It was also great that the Hotel is close to convenience stores and the station. When I asked about a nearby bus stop for sightseeing, the front desk staff responded kindly and helped me find it smoo

This was my first time staying at this Hotel, and I was extremely satisfied with it. We stayed in a Superior Twin room on the 12th floor for two nights with breakfast included, as a group of three including a toddler. First of all, the breakfast burger was incredibly delicious!

It’s a wonderful Room with a great view, so I would be happy if these issues could be improved. I’m planning to visit again in a few months, so I found myself hoping for a different Room next time. I love this lovely Hotel and plan to continue staying here in the future—thank