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The staff are absolutely outstanding. Special thanks to Mr./Ms. M at the lobby—always thoroughly checking the lobby area, entrance, and restaurant for any suspicious items or litter. It feels incredibly safe and secure here. Thank you! To Mr./Ms. N and Mr./Ms. I at the resta

Thank you very much for this time. The way to make a Reservation was easy to understand, and I was notified as the stay date approached, so I felt at ease with my first online Reservation. The Hotel had a simple and tasteful interior, a comfortable bed, well-equipped amenities,

We traveled by car for family matters and were relieved to find a well-maintained parking lot. The room was well-equipped, and breakfast at Okage-an with a special set for guests was delightful. The desk with a chair and table set was also appreciated. The staff were kind and hel

First of all, the wide variety of welcome drinks and how easy they are to use is excellent. They also have miso soup and wakame seaweed soup, which I enjoyed for breakfast. Each floor has a microwave, a water dispenser, and a shampoo/conditioner lending corner, and next to the mi

The bathroom is a unit bath, and it was also very clean. For breakfast, I had curry, sausages, and shredded cabbage. Everything was delicious. I also appreciated having orange juice and coffee. It’s reasonably priced, well equipped with the essentials, and close to JR Kawasak

Delicious breakfast included, offering incredible value for money! The front desk service was absolutely excellent! While there’s a slight retro feel, it’s not an issue at all. Will definitely stay here again when visiting the city center. Highly recommended to everyone!

I have been using this accommodation in Tsurumi even before it was rebranded as KOKO HOTEL. The major changes after the rebranding seem to be the new room door locks and the increased amenities available at the front desk. The interior of the rooms remains unchanged. I hope i

The hotel is conveniently located near Shin-Yokohama Station, and the front desk staff provided excellent service. Before my stay, I inquired about the room's air conditioning as I was concerned it might be too cold. They explained everything very kindly and even placed a bla

The Room was very clean and well maintained, and I had a comfortable stay. I also appreciated that the front desk kindly stored my luggage when I arrived early. It is close to the station, and there is a convenience store right in front of the Hotel, which was very convenient. I

The amenity bar includes everything you need (face wash, cleansing oil, lotion, moisturizer, cotton pads, etc.). For breakfast, I could choose between shirasu rice or plain white rice—I chose white rice and it came with a raw egg. It was very delicious! Coffee was also availab

It is really close to Shin-Yokohama. There is a Lawson right in front, and behind it, there is an Aeon, Natural Lawson, restaurants, and a drugstore, making it very convenient. There is a Chinese restaurant on the first floor. You can dine inside or take out to your room. P

The room was very clean, and the front desk staff were kind. I stayed for a live concert at K Arena, and I was moved to hear the band's music playing in the lobby during check-in!! The location was convenient, being close to the Shinkansen and Blue Line, with many convenience sto