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This is my second visit. It's a calm and reassuring place to stay. The meals are very delicious, and my granddaughter was satisfied with the soup and hamburger. All the staff are very kind, and my granddaughter wrote a thank-you letter in the Room, saying she wants to come back a

I stayed with my elementary school-aged daughter. Although our check-in was after 6 PM and the stay was short, we had a fulfilling time. The small size of the Hotel made it convenient to move around, such as to the bath and dining area.

With a spacious walk-in closet, washroom, and bathroom, it feels simple, clean, and relaxing. Of course, the Onsen is also wonderful. - The French course dinner and wine selection in the dining room were absolutely delicious and satisfying. This Hotel is always my choice when

Each dish prepared by the head chef is like a work of art—absolutely delicious—so both my heart and stomach were completely satisfied. Also, just like at Fufu, I love Hakone Suishoen’s onion dressing—it’s so good that I bought some to take home. I also had the chance to speak wit

The hospitality made us feel like we were back home, and we had a very comfortable time. (The views from each open-air bath, the well-equipped relaxation facilities, the meals served in the Room, and the cheerful service of the staff were all wonderful.) We were especially gr

The view was exceptional—beyond the beautiful greenery, you can see the mountains of Gora. The water quality was excellent as well; it had a silky feel that left our skin smooth, which delighted my wife. The cuisine and service can only be described as outstanding. Every dish sh

Thank you very much for your gracious hospitality. You even prepared unexpected services, and thanks to you I was able to spend an irreplaceable time that truly soothed both body and mind. From the comfortable Shuttle Service in such a fine vehicle, to the dignified yet perfectly

We didn't have to leave our dog behind, so it became a dog-first trip. The staff who attended to us were full of hospitality spirit, making our stay pleasant. The food was delicious, the room was clean, and I would like to visit the Regina Facility again. Above all, our timid

After checking out, we visited Kihinkan—a historic building where my husband and I savored exquisite soba noodles together. We are deeply grateful to our son and his wife for gifting us such an incredible trip. We would love to visit again someday! Thank you so much to everyone a

I was surprised by a birthday celebration arranged as a special touch. The Japanese staff assigned to my Room, the international staff who spoke Japanese well, and the spa team—everyone’s hospitality was outstanding, and I felt it was truly a wonderful Accommodation. I would love

Overall, we were extremely satisfied! The staff were very kind, and we had a comfortable stay. Thank you so much! We enjoyed soaking in the footbath while admiring the beautiful scenery and spent a relaxing time in the lounge with sweets and alcohol. If the main dishes

It was truly amazing. - The staff’s service - The Room (layout, view from the Room, hospitality) - The meals - The large public bath Everything was excellent! We had a wonderful time from start to finish! This is an Accommodation we definitely want to return to. We’ll recommend i

We also enjoyed choosing from the highly rated prix fixe dinner menu in the Reviews—it was fun to take our time deciding. The pacing of service at dinner was just right, and every dish was beautifully presented with delicate plating; both the appearance and flavors were excellent

I stayed with my child, and the room was spacious and clean, which was great. The buffet had a wide variety of options, making it enjoyable. When we went to the buffet, a staff member (I believe their name was Mikami) noticed that my child's hotel room wear was too large and

I stayed with my child. The small Room was comfortable. Although the view from the open-air bath was not visible, we were able to enjoy the colors of autumn from the balcony. Some say the dinner portions are small, but I was personally satisfied with the content. The child's stea