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I stayed in Hakone for the first time in a while. I was very satisfied with everything, including the sophisticated hotel service, room, meals, and the large public bath. During my stay, I was able to refresh without feeling any stress at all. The water in the large public bath w

It's an irresistible point for sauna enthusiasts. After bathing, we could relax in the relaxation space and fully enjoy a healing time. The room was spacious with a calm atmosphere, making it very comfortable. There was plenty of room even when spreading out luggage, allowing us

After 20 years, the bath was still great, and although meals used to be served in the Room before, the food was excellent. The staff were all very pleasant. The garden remains as beautiful as it was 20 years ago. While I like the nostalgic feel of the building, it might benefit f

A wheelchair was prepared for us from the entrance, and we were able to move smoothly from the front desk to the living room and dining room, allowing us to relax as if we were in a private villa. Thanks to the consistently thoughtful staff in every situation, all of us were able

I end up writing the same thing every time, but Chef Morita’s heartfelt cuisine is truly delicious. The staff are wonderfully welcoming, and the Room felt even cleaner and more refreshed than before. Whenever they show me to my Room, they always check the bath water temperature

The presence of a kotatsu in the room was one of the factors that contributed to our relaxation. The Onsen open-air bath (women's bath) was also a cozy and calming space where one could relax. I would love to return here when I want to unwind again. Thank you for the wonderful ro

Every year around this time, we take a refreshing trip to Hakone. Following last year, we stayed at Hanaougi again this year. The meals at Hanaougi are always impressive. The kaiseki cuisine made with seasonal ingredients is exceptionally delicious. The corn soup was rich and sw

Their warm hospitality truly reflects this Hotel’s high standards. I am grateful to have spent such an outstanding time in Hakone. Though brief, it left me feeling deeply refreshed both physically and mentally. I would love to return again in another season. Thank you very much

Stayed in the main building, Western-style room with a private onsen open-air bath. The temperature of the onsen was perfect every time, and I enjoyed soaking in it multiple times. It is truly a wonderful onsen. The staff's attentiveness was also excellent. I was able to relax co

- Both dinner and breakfast were delicious. The ingredients and seasoning were well prepared, and the timing of service was perfect. - I stayed in a Western-style Room, and it was spacious enough. - Thank you for preparing champagne for my birthday. - Some information onlin

It was my first time in Hakone Gora, and I was able to relax at this quiet Accommodation surrounded by forest. From the welcome drink onward, the meals continued with a rich dinner featuring plenty of cheese and meat; it was a bit too much for me, but everything was very delici

Both the room and the bath were spacious enough, allowing us to relax comfortably. Dinner and breakfast had plenty of variety, leaving us satisfied but not overly full. The accommodation was very conveniently located near Gora Station. We would love to stay here again when visiti

After checking out, we visited Kihinkan—a historic building where my husband and I savored exquisite soba noodles together. We are deeply grateful to our son and his wife for gifting us such an incredible trip. We would love to visit again someday! Thank you so much to everyone a

The spacious Room and open-air bath were excellent. Having a leisurely champagne brunch the next day with a 2:00 PM checkout was also delightful. If there were even more creativity and sparkle in the wine and bar food, it would be perfect, and I would definitely become a repeat g

I was surprised by a birthday celebration arranged as a special touch. The Japanese staff assigned to my Room, the international staff who spoke Japanese well, and the spa team—everyone’s hospitality was outstanding, and I felt it was truly a wonderful Accommodation. I would love

Both dinner and breakfast were luxurious spreads that left us completely full. Unfortunately, we couldn't make room for the complimentary soy sauce ramen offered at night. The room was clean with excellent amenities, and the private Onsen in the room was spacious and perfect f