บริเวณรอบๆ สโมสร Hotegeya Country × การบริการลูกค้าและการให้บริการที่ได้รับการประเมินสูงที่โรงแรม·เรียวกัง

The Room is spacious! The toilet and bath are separate! Children’s amenities are provided, along with towels for Child Sharing Existing Bedding! Breakfast is available free of charge! The staff were very courteous! We were extremely satisfied, and our child said, “I want to stay here again!” Thank you very much!

Thank you very much for letting us stay in a non-smoking Room this time. The Room was spacious and the view was wonderful—everything was perfect. I also thought it was rare to have a foot bath, and it felt great. Everyone who assisted us made a great impression, and whenever we had questions, they kindly helped us, which we really appreciated. It’s close to the station and also near sightseeing spots, so the location was excellent. We would love to stay again if we have the opportunity. We had a very comfortable stay—thank you so much!

As a couple, we were able to relax and enjoy a comfortable stay. We had high expectations because the Reviews were highly rated, and this Hotel truly lived up to them. The Room layout is closer to that of a Business Hotel, but it was very clean, well equipped, and we had no complaints. The large public bath was never crowded, so we were able to use it several times during our stay. There was also a massage chair, which made it easy to unwind and relax. Breakfast was a standard buffet with plenty of variety. The French toast in particular was delicious. We also enjoyed visiting the adjacent Isuzu Plaza more than we expected. If you stay here, I recommend making a Reservation in advance for the tour.

We stayed as a family of three. From check-in onward, the explanations and guidance were excellent, and the service was wonderful. We planned to use the parking lot, but we were told it was not available after check-out, and they kindly directed us to a nearby Chinatown parking lot. The breakfast buffet had a wide variety of options, and there were welcome drinks and alcohol as well—everything was thoughtfully provided. It’s a Hotel we would like to stay at again if we have the chance. Thank you very much.

Hotel New Grand is irresistible for lovers of classic Hotels—everywhere inside feels like a scene from a movie. Please, please don’t do a full renovation and turn it into a modern Hotel; keep this irreplaceable space as it is with careful refurbishments. Dinner and breakfast at Normandy were, needless to say, delicious, and the wine went down easily too. I also enjoyed an elegant time at the bar, and the seaside walk afterward became a cherished memory. The staff’s courteous service was wonderful, and no matter how busy it was, time seemed to flow at an unhurried pace. It reminded me once again that the Hotel staff’s love for—and pride in—the Hotel is what creates this atmosphere.

As we did last year, four of us stayed again for a birthday sleepover. The Facility was well designed with no unnecessary extras, and having a large public bath was fantastic. Because of light rain, we took taxis to and from Chinatown, which was very convenient. We also really enjoyed using screen mirroring on the TV. Everything was thoughtfully arranged, and all four of us were completely satisfied.

Despite the economical rate, the bathtub had a built-in step that could be used as a seat, and there was also a separate washing area, which was excellent. The Facility and service were on par with those of a top-class Hotel costing about twice as much. I was able to relax very comfortably. The hospitality was wonderful, and the trip was truly enjoyable.

I was very satisfied because the complimentary amenities suited my skin type. The staff were excellent, and since I had some time before check-in, I waited in the lobby and they kindly offered an early check-in. Their explanations were clear and very helpful. It was also very convenient to be able to check the coin laundry availability on the Room TV.

It was very convenient—less than a 5-minute walk to Yokohama Arena. Breakfast was served at an Italian restaurant, so we could enjoy both Japanese and Italian dishes. It was quiet and relaxing.

We chose this property for our road trip because of the parking options and the spacious Room. There is a large multi-story parking garage at Urban Plaza about a 3-minute walk away, so we didn’t have to worry about not being able to park. The Room and bed were both spacious and comfortable. With a car, it was reasonably priced and conveniently located for sightseeing, so we were very satisfied.

From the warm welcome at the front desk during check-in to the friendly greetings and conversations from the breakfast staff, everyone was kind and made our stay very pleasant.

I stayed at the Kahala Hotel for my birthday—it had been on my wish list for a long time, and choosing this Hotel was absolutely the right decision. I’ve stayed at many Hotels, but I felt the warmth of the staff here was truly number one. From start to finish, I could really sense the Hawaiian-born spirit of hospitality and felt completely at ease throughout my stay. Of course, the Room was also outstanding and incredibly relaxing. Now I understand why so many guests return again and again. Thank you so much for all your thoughtful care. I will definitely be back!!

I stayed here for business. I chose this Hotel because it’s close to my client’s company and the parking looked easy to use—and it was the perfect choice! The staff were kind, the food was delicious, and the Room was clean. I slept well and felt truly relaxed. I’ll definitely stay here again next time.

This Hotel is conveniently located near Shin-Yokohama. I think it’s a very good Hotel. The shampoo and other amenities are high quality, and I have no complaints. If I had to mention any drawbacks, the shower temperature can be a bit tricky to adjust, and the TV is slightly small. Even then, those are only minor inconveniences if you really look for them. It’s an excellent Hotel for the price, so I will definitely stay here again.

Thank you very much for your hospitality on this occasion. There were no major issues, and I am grateful that I was able to enjoy a generally comfortable stay. I hesitated to write this in a Review, but as I have no other way to convey my message, please allow me to share a few requests for improvement here. I am usually assigned Room 820, but this time I was shown to Room 620 for the first time. A common issue in both rooms is that the air-conditioning temperature setting is limited to a minimum of 23°C. This may not be a problem in midsummer when outdoor temperatures are high, but at this time of year the nighttime temperature drops, and at 23°C the cooling does not work well enough; each time, it becomes uncomfortably warm and makes it difficult to sleep. I understand the intention of narrowing the selectable temperature range and adjusting output at the outdoor cooling tower unit in order to reduce utility costs; however, if that results in guests having to endure an uncomfortable room temperature, I feel that is problematic. If possible, I would appreciate it if guests could select down to around 21°C. For reference, at Sotetsu Fresa Inn Yokohama Station East Exit, cooling can be set down to 20°C. In addition, compared with before the renovation, removing the working desk space and also removing the two towel hooks that were on the wall to its left has been inconvenient—there is now nowhere suitable to hang used bath towels to dry. Even in a twin room, there should be other guests besides myself who work in their rooms; having only a small table in front of a small high sofa is inconvenient. Also, leaving two chairs sitting by themselves where the desk area used to be seems like wasted floor space—and even on the lighting switch it still says “desk.” For your reference, I have attached an image of bath towel hooks installed in the full changing area at Sotetsu Fresa Inn Yokohama Station East Exit. Regarding Facility items specific to Room 620: The screw on the right-side bracket of the face-towel hook by the sink is loose and wobbles; please tighten it. Also, as for wall-mounted TV set: it tilts downward by about 7 mm on its left side; if possible, I would appreciate it if you could correct this. I sincerely apologize for raising such detailed points like an overly picky guest; however, there are many excellent aspects otherwise. As I would like continue staying with you going forward as well، these comments are offered with hopes for further improvements in convenience. I would be grateful if you could consider them positively.

I stayed here for a live show at Pia Arena MM. I wasn’t sure which Hotel to choose, but picking this Richmond Hotel was absolutely the right decision! Bashamichi Station is close by, so I reached my destination quickly on the Minatomirai Line. It was also a typhoon day, and I really appreciated not getting too wet in the rain. The room is very simple, but it was comfortable and there was no trouble finding space for my luggage. The mattress was excellent and I slept very well. The amenities were also great—toner, emulsion, face masks, etc.—and I liked the system of picking them up in the lobby. Just one thing: the shower curtain had a bit of an odor. Other than that, I was very satisfied! The shower water pressure was fantastic. Since it was for a live show, I planned to bring my own hair iron, but when I checked with the Hotel in advance they lent me one. It’s an iron that can do both straightening and curls with one unit—and it worked really well. The staff and front desk team were very kind, and I had a pleasant stay. I’d like to use this Accommodation again.

Stayed on the 11th-floor ladies-only floor. The view was great, and the Room had a calm atmosphere, so I had a very comfortable stay. The two paintings were lovely, and I felt the colors and materials of the furnishings, along with the soft warm lighting, were thoughtfully designed for women. The female staff member at the front desk was also very kind and helpful. This is a Hotel I would like to use again.

I had a live show and stayed in Yokohama for the first time in a while instead of central Tokyo. The room was clean and spacious, with a separate bath and toilet, and there was plenty of space throughout the guest room, so I could truly enjoy my Hotel stay. Breakfast was delicious, and even after eating well and taking a walk around the park right in front or exploring Chinatown, an 11:00 check-out was no problem. This is a Hotel that made me want to come back to Yokohama again.

It was close to the station and the building was beautiful. The bath water was also very good. I was grateful to be able to use the bath on the floor near the bath. The location of the outlet next to the bed was hard to find, so it would be helpful if there was a mark somewhere. Day use was good, but I also wanted to stay overnight.

This time, three generations of our family stayed for one night as a break for our grandchild who is studying. It was close to Cosmo World and Sky Duck, and it also had a pool. The Room was wonderful, the meals were very satisfying, and everyone was delighted. The view from the Room was also amazing. We would definitely like to visit again together.