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From start to finish, I had a very comfortable stay. During my Multiple Night Stay, I was able to fully relax and enjoy everything—the restaurant, pool, spa, lounge, and gardens. It became a truly memorable wedding anniversary. Thank you very much. I would definitely like to

As expected from a "Welcome Baby" accommodation, amenities, kids' room, and cutlery were well-prepared. The room and large public bath were spacious, which made our grandchild very happy. The staff treated us exceptionally well. Being a long-established large Onsen hotel, we were

The complimentary beer, alcohol, coffee, and sweets in the lobby are also wonderful. The Japanese-style dinner was very delicious, and the private bath was extremely comfortable. It was truly amazing overall, but there was just one major disappointment—the Western-style breakfa

The Onsen had baths at temperatures suitable for children, making it very enjoyable for the whole family. In the early morning, we were soothed by birdsong on the balcony. The front desk staff's thoughtful gestures during check-in and check-out made us feel very welcome. We w

We relaxed in the Onsen, sat on the veranda of the room enjoying the greenery while listening to birds chirping and insects singing, spending a peaceful time. Dinner was served one dish at a time in our room, and every dish was delicious, making for an enjoyable experience.

Breakfast was exactly to my taste, and I was completely satisfied. Fresh locally sourced vegetables are one of the joys of dining at a Hotel, and I loved the extra care put into details like dressings made with vegetables and fruit, as well as sauces for omelets—it was deliciou

The staff at the front desk, restaurant, and Shuttle Service drivers were all very accommodating, making my stay pleasant. For dinner, starting at 5 PM came with a complimentary drink, so I enjoyed sake and a highball, and the meal was very delicious. The view of Mt. Fuji from

The spacious room has a good layout, allowing each family member to relax comfortably. Enjoy the luxurious flow of high-quality cloudy hot spring water, soak in the spacious bathtub while gazing at the garden, and rest in a bathrobe. A graceful time. Delicious meals that cele

This was my third stay, the first in several years. We stayed here for our first Onsen trip with three generations of our family, and we thoroughly enjoyed both the food and the Onsen. This time, we were especially excited to have a Room with a beer server (lol). Mr./Ms. I,

The view from the large window was truly relaxing. The buffet-style dinner and breakfast offered a wide variety of Japanese and Western dishes, including desserts, all of which were incredibly delicious and satisfying. The Onsen on the 6th floor left our skin feeling smooth

With a spacious walk-in closet, washroom, and bathroom, it feels simple, clean, and relaxing. Of course, the Onsen is also wonderful. - The French course dinner and wine selection in the dining room were absolutely delicious and satisfying. This Hotel is always my choice when

The service, facility, and meals were all excellent, and I was very satisfied. If I may point out one thing, the hairdryer provided was quite subpar, making it difficult for women with long hair to dry their hair efficiently. I strongly recommend replacing the hairdryers in all

The food was very delicious this time as well, and we all agreed that everything was tasty. We were really glad it was the season for matsutake mushrooms and thoroughly enjoyed it. The staff who took care of us during both dinner and breakfast provided wonderful hospitality,

A trip to Hakone for filial piety. It was a quiet place with a great view, and we were able to relax. The food was served in a private room and was very delicious. I was glad to see my mother-in-law's happy face, so I'm glad I chose this place! I would like to visit again.

I had a very pleasant and elegant stay. The public bath was clean and comfortable, and the open-air bath had a charming atmosphere that was truly relaxing. For dinner, I chose teppanyaki and enjoyed the delicious dishes with creative touches. The hairdryer in the room was a

The hospitality made us feel like we were back home, and we had a very comfortable time. (The views from each open-air bath, the well-equipped relaxation facilities, the meals served in the Room, and the cheerful service of the staff were all wonderful.) We were especially gr

The facility was impeccably clean, the large public bath was spacious with a variety of options, and the private open-air bath in our room was exceptional. The meals were incredibly delicious, with beautifully arranged dishes that delighted both our eyes and taste buds. All a