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I stayed here for a live event. The large public bath and the variety of amenities were excellent, and I was very satisfied. The late-night ochazuke was delicious! Breakfast was also tasty, and I was truly satisfied. All the staff members were incredibly kind and attentiv

I was very satisfied with the courteous service and the clean Room, just like last time. I was grateful for the consideration of being placed on the same floor as my companion, which made it easy to move between rooms. My companion seemed satisfied as well. The bed was comfortabl

Since this was also a family trip, I chose this Hotel one stop from Yokohama Station so my family could spend time comfortably while I was at the concert. We selected a slightly larger Room with two beds plus a Japanese-style space to relax as a family, and it was excellent.

Due to an approaching typhoon, I changed plans at short notice and stayed overnight in Kannai. Shampoo and body soap were provided in the Room, and I was also able to borrow my preferred options from the front desk. I felt reassured by the thoughtful attention to detail. The Room

The front desk is staffed until 6:00 PM, so I was able to complete check-in then as well. When I mentioned that I would be returning after 6:00 PM, they kindly offered to place my luggage in the Room for me—very flexible and actually more convenient. There is no Room cleaning dur

Compared to other hotels, the club lounge had plenty of seating and was spacious, with a wide selection of high-quality drinks and excellent food quality. The staff's response was courteous and smart, making it a flawless hotel that I would definitely like to stay at again. The

The hotel is directly connected to Yokohama Station, making it very convenient, and the staff's service was excellent. The Room was comfortable, and the breakfast buffet was very delicious... everything was excellent. I would definitely like to use this hotel again when I visit Y

We stayed in a Yokohama Floor Bay View Room on a high floor, and the view was wonderful—we could see both the ocean and the Ferris wheel. The Room was spacious, and it was very convenient that the bathroom had a separate bathtub and shower booth. The shampoo, conditioner, and b

The weather was great, and we enjoyed the wonderful scenery along with the food. The coffee was so good that we had several refills. The croissants, cinnamon rolls, white rolls, and the frequent offers for juice refills left a strong impression of the staff's exceptional hospit

The hotel's service was overall excellent with no complaints. The interior of the hotel gives off a historical vibe with its low ceilings, which adds to the nice atmosphere. The facilities are well-maintained and clean, and the hot water comes out very quickly. The prefix dinner

The hotel is conveniently located near Shin-Yokohama Station, and the front desk staff provided excellent service. Before my stay, I inquired about the room's air conditioning as I was concerned it might be too cold. They explained everything very kindly and even placed a bla

This is my fourth visit. Thank you to all the Kahala Resort staff who always warmly welcome us with a "Welcome back" at the entrance. I use it once a year to heal the fatigue of daily life. This time, we used it to celebrate our wedding anniversary and our son's birthday, a

This time's Junior Suite was incredibly spacious and stress-free. The interior design, dining experience, and staff hospitality were all exceptional. Even when I stay at other accommodations, I always find myself coming back to Pier 8! (laughs) Looking forward to visiting a

I stayed at the property to celebrate a birthday. The service from the staff, as well as the room, club lounge, and bar lounge, were all excellent spaces where I could relax and enjoy. During cocktail time, I used the bar lounge and was given a "Happy Birthday" plate along wi

The excellence of the "Club Lounge" and the warm, kind hospitality of all the staff, including the floor manager, exceeded our expectations and left us deeply impressed. Additionally, the variety of breakfast options and light meals during cocktail time at the Club Lounge (which

The entire Hotel has a sense of cleanliness, and I love the space. I also thought the flooring in the guest rooms was nice. The staff at the lobby were calm, friendly, and provided the highest level of hospitality, making my stay pleasant. There are many Hotels I want to stay at

Located right next to the Minatomirai Line exit, the access is excellent. On the day of our stay, we were upgraded to a spacious room with a kitchen. Thank you for your warm hospitality. With Halloween decorations everywhere due to the season, and beautiful fresh flowers in fro