บริเวณรอบๆ สวนสาธารณะตะวันตก Ōgijima × การบริการลูกค้าและการให้บริการที่ได้รับการประเมินสูงที่โรงแรม·เรียวกัง

Thank you very much for letting us stay in a non-smoking Room this time. The Room was spacious and the view was wonderful—everything was perfect. I also thought it was rare to have a foot bath, and it felt great. Everyone who assisted us made a great impression, and whenever we had questions, they kindly helped us, which we really appreciated. It’s close to the station and also near sightseeing spots, so the location was excellent. We would love to stay again if we have the opportunity. We had a very comfortable stay—thank you so much!

This was a return visit. It was raining, but the covered walkway from the station to the Hotel meant I didn’t need an umbrella. The Room is refined and simply furnished. This time, there was live jazz in front of the reception area at night, which gave me a similar sense of satisfaction to when I stayed at Mesm Tokyo. The staff also provide wonderful hospitality, taking pride in working at Metropolitan Kawasaki.

Hotel New Grand is irresistible for lovers of classic Hotels—everywhere inside feels like a scene from a movie. Please, please don’t do a full renovation and turn it into a modern Hotel; keep this irreplaceable space as it is with careful refurbishments. Dinner and breakfast at Normandy were, needless to say, delicious, and the wine went down easily too. I also enjoyed an elegant time at the bar, and the seaside walk afterward became a cherished memory. The staff’s courteous service was wonderful, and no matter how busy it was, time seemed to flow at an unhurried pace. It reminded me once again that the Hotel staff’s love for—and pride in—the Hotel is what creates this atmosphere.

Maybe it was because of a sale, but I was really lucky to stay in a quiet, spacious single room for 6,800 yen just a few minutes from Kamata Station. There are plenty of restaurants around the West Exit, and the bathtub was large for a Business Hotel. The desk and TV were at a comfortable distance from the bed, which made it easy to work. Thank you very much—I’d like to stay again.

I stayed here to celebrate a friend’s birthday. It was stylish and spotless, and all the staff were very friendly, so I felt comfortable throughout my stay. The amenities were well stocked, so I could stay without bringing anything. Breakfast was delicious with a great variety. The only thing I wished for was tomato juice. I also enjoyed watching planes take off and land from the rooftop terrace. I think the sky and Mt. Fuji would be even clearer from autumn through winter. It’s close to the station, so it’s a great option for early morning flights or late arrivals as well. Having a convenience store right nearby was also very handy. This is a Hotel I’d love to stay at again. Thank you very much.

I had a very comfortable stay. First of all, the wide variety of welcome drinks and how easy they are to use was excellent. They also had miso soup and wakame soup, which I enjoyed for breakfast. Each floor has a microwave, a water dispenser, and a shampoo/conditioner lending corner, and next to the microwave there are even disposable chopsticks and spoons. I’ve stayed at many Hotels, but this is the first time I’ve seen one so well stocked on every floor. Most Hotels only offer these amenities on certain floors at best—having them on every floor was incredibly convenient. I stayed here to attend a live show at CLUB CITTA’, and it was just a short walk to the venue, which was very convenient. However, it’s a bit far from the station, which may be a drawback—especially in bad weather. Also, since it’s close to the Keikyu railway tracks, you can hear some train noise. Some people may find that bothersome. Even so, I think it’s a Hotel where you can stay very comfortably overall. I’d like to stay here again when I’m in the area.

After returning to Japan, I decided to stay near Haneda and made a Reservation here because I had been wanting to stay at Mercure. The Room had stylish interior design, the breakfast was excellent, and the shuttle bus service took me back to Haneda. It was an even more satisfying stay than I expected.

The breakfast buffet offered a wide variety of options, the Room air conditioning worked well, and above all, the staff were friendly and wonderful. The front desk team, restaurant team, and housekeeping team—especially the male housekeeping staff member I met in the morning when checking out—was so polite that I found myself thinking, “Wait, are you really part of the housekeeping staff?” He made a great impression.

I had a live show and stayed in Yokohama for the first time in a while instead of central Tokyo. The room was clean and spacious, with a separate bath and toilet, and there was plenty of space throughout the guest room, so I could truly enjoy my Hotel stay. Breakfast was delicious, and even after eating well and taking a walk around the park right in front or exploring Chinatown, an 11:00 check-out was no problem. This is a Hotel that made me want to come back to Yokohama again.

The refrigerator doesn’t come with an ice tray, but we were able to get ice, so it wasn’t a problem. The towels feel great on the skin, and the tissues are soft, which made me happy every time I used them. The bathroom is also stress-free because the shower curtain is very easy to use. The only thing I’d like improved is that the shower head tends to move on its own. All of the staff provided very polite service. It would be better to ensure that the order of guests waiting for check-in does not change, as guests may be waiting for various reasons.

As I did last year, I stayed one night at the Rose Hotel while tidying up my parents’ home. After finishing, I checked in at 3:00 PM. This time again, I was upgraded and stayed in a Room on the 9th floor. I was able to take a relaxing walk around Chinatown and Yamashita Park and do some sightseeing as well—it was incredibly comfortable. The in-Room coffee, made with portion pods, was delicious. Breakfast was a bit busy, but there were no long lines. The food was easy to pick up, and everything I tried tasted great—especially the shumai dumplings and rice porridge. I’d love to stay again.

I stayed here on the way back after picking up my family at Haneda Airport. You pass through the Grand-side lobby, but it was crowded and noisy with inbound travelers, so choosing this place was the right decision. With its location near Haneda Airport, a natural Onsen, spacious Rooms, and excellent hospitality, we were able to enjoy an escape from everyday life without leaving Tokyo. When it’s hard for the whole family to travel far, I’d like to stay here again as a mini getaway.

I could tell there were thoughtful touches throughout, with comfort and convenience well considered. What impressed me most was the breakfast—especially the spice curry and croissants. They were delicious. The second best part was the smiles of the front desk team and staff. I had a very comfortable stay. Thank you very much.

The building was new, spotless, and very clean. The Room was well cleaned, and daily housekeeping was done properly. The pajamas provided were comfortable and felt luxurious. The coffee machine and ice were available at any time, and we could also have matcha latte and cocoa; with ice, we could make an iced latte. Coming back to the Hotel on a hot day and having a cold drink right away was the best. It was great to be able to eat breakfast in the Room, which really helped when traveling with children. I thought we might be able to try Omori nori seaweed, but it wasn’t included at breakfast. Overall, I was very satisfied considering the price and location.

It was a wonderful stay. The exterior is charming, and the interior—including the Room—was very clean and well maintained overall. The bed had just the right firmness, and I slept very well. Having an on-site restaurant was also very convenient. And the food was delicious. The location is excellent, and we had no inconveniences at all. The staff were also very courteous and helpful. I would love to stay again.

This was my first stay, and the location near the station was great. The Facility was new, and the Room was more spacious than expected, so I had a comfortable stay. Although it faces the tracks, it was quiet and relaxing. If possible, I wish the curtains were longer because morning sunlight comes in. I would like to stay again.

This was my first time staying here. From check-in, I was welcomed with a wonderful smile, which raised my expectations. The Room was a twin—spotlessly clean! Perfect for relaxing in a spacious setting on my own. The amenities were great, including cleansing oil that women will appreciate. The shampoo also had a lovely scent. I was able to borrow an air purifier and a hair iron for free! The lounge chair was extremely comfortable as well. Since this stay was for enjoying some solo time, I ordered room service at night: a delicious burger and the dessert of the day. I don’t like truffle fries, so I asked to switch to regular fries, and they happily accommodated my request—I really appreciated it. I definitely want to stay again. Next time, I plan to book with breakfast included. Even during the busy checkout period, everything was handled smoothly and efficiently! If there’s one thing I could ask for, it would be an even better experience if there were a late check-out Plan!

It was conveniently located with easy access from Kamata, and the room was very clean and well maintained. The large public bath isn’t very big, but it wasn’t crowded, so it was comfortable. We could hear singing from a nearby karaoke place or snack bar, which was a bit noisy. Perhaps due to the neighborhood, it was noisy at night.

The Room and bathroom were clean, and I was able to relax comfortably. Checkout is at 11:00, and there was a coffee machine in the Room, so I was happy to enjoy my morning coffee at my own pace. However, I’m not sure if it was cleaning after checkout or other guests, but the noise from around 8:00 a.m. woke me up. It’s conveniently located near Kawasaki Station and convenience stores, so I’d like to stay again if I have another chance to visit Kawasaki.

We chose the residence-type option to find a Room with flooring where our family member with limited mobility could stay barefoot, and it was very comfortable. It was helpful to have a microwave, refrigerator, and tableware for a stay of several days, and the bed was also very comfortable. We were satisfied with the kind support for our inquiries, including installing the bed guard we requested in advance.