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Compared to other hotels, the club lounge had plenty of seating and was spacious, with a wide selection of high-quality drinks and excellent food quality. The staff's response was courteous and smart, making it a flawless hotel that I would definitely like to stay at again. The

The hotel is directly connected to Yokohama Station, making it very convenient, and the staff's service was excellent. The Room was comfortable, and the breakfast buffet was very delicious... everything was excellent. I would definitely like to use this hotel again when I visit Y

We stayed in a Yokohama Floor Bay View Room on a high floor, and the view was wonderful—we could see both the ocean and the Ferris wheel. The Room was spacious, and it was very convenient that the bathroom had a separate bathtub and shower booth. The shampoo, conditioner, and b

The cleanliness of the Room was also impeccable. One minor inconvenience was that using the elevator felt slightly complicated due to security measures. However, when I first used it, staff members kindly explained everything step by step with great care—I truly appreciated thei

They explained everything very kindly and even placed a blanket on the bed for me on the day of my stay—much appreciated! Both the guest room and shower room were clean and well-maintained. Thanks to this, I was able to relax fully during my stay. Having a 7-Eleven inside t

Its depth allows for a luxurious soak up to your shoulders while watching TV—such an indulgent experience. Being able to choose bath salts is another delightful touch that helps melt away work fatigue. Although my stays are often short and I rarely have time to use items like

The amenities were excellent. They seemed different from before, but I really liked the body wash because it lathered well. The body towel was just the right softness, and I enjoyed a very comfortable bath time. The toothbrush was also soft and easy to use. For breakfast, you ch

I stayed here on the night of my son's wedding! When we entered the room, there was heart art made with flowers and a HAPPY Wedding card, which made us very happy. The breakfast, featuring rice with eggs from Setagaya, was incredibly delicious, and the view was also fantastic.

This is my fourth visit. Thank you to all the Kahala Resort staff who always warmly welcome us with a "Welcome back" at the entrance. I use it once a year to heal the fatigue of daily life. This time, we used it to celebrate our wedding anniversary and our son's birthday, a

This time's Junior Suite was incredibly spacious and stress-free. The interior design, dining experience, and staff hospitality were all exceptional. Even when I stay at other accommodations, I always find myself coming back to Pier 8! (laughs) Looking forward to visiting a

It feels incredibly safe and secure here. Thank you! To Mr./Ms. N and Mr./Ms. I at the restaurant—you both embody genuine hospitality with heartfelt service that makes the food taste even better! Thank you! A newly joined female staff member as of September also left a stro

The excellence of the "Club Lounge" and the warm, kind hospitality of all the staff, including the floor manager, exceeded our expectations and left us deeply impressed. Additionally, the variety of breakfast options and light meals during cocktail time at the Club Lounge (which

The entire Hotel has a sense of cleanliness, and I love the space. I also thought the flooring in the guest rooms was nice. The staff at the lobby were calm, friendly, and provided the highest level of hospitality, making my stay pleasant. There are many Hotels I want to stay at

From the stylish front desk area to the spacious Room, everything was excellent. The bathroom and toilet were very clean, and the pajamas were comfortable as well. Breakfast was high quality and satisfying. The bakery inside the Hotel was also delicious—both in appearance and

At check-in, the front desk staff gave a courteous explanation, and I had a pleasant stay. There was a Review saying it falls between an upscale Hotel and a Business Hotel, and that was exactly right. The breakfast venue was a bit small and felt crowded, but I enjoyed the meal. I