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As expected from a "Welcome Baby" accommodation, amenities, kids' room, and cutlery were well-prepared. The room and large public bath were spacious, which made our grandchild very happy. The staff treated us exceptionally well. Being a long-established large Onsen hotel, we were

With in-room dining, we were able to relax at our own pace, and since the bath in the Room is also an Onsen, we could enjoy it whenever we liked. The staff were attentive in many ways, making the stay very comfortable. When we stayed previously, the manager remembered that I get

This was my third stay, the first in several years. We stayed here for our first Onsen trip with three generations of our family, and we thoroughly enjoyed both the food and the Onsen. This time, we were especially excited to have a Room with a beer server (lol). Mr./Ms. I,

Conveniently located within walking distance from Hakone-Yumoto Station, perfect for strolls and shopping for souvenirs. As the accommodation is not crowded, you can relax both in the bath and dining area. The meals are seasonal, featuring plenty of local ingredients and are de

The facility was impeccably clean, the large public bath was spacious with a variety of options, and the private open-air bath in our room was exceptional. The meals were incredibly delicious, with beautifully arranged dishes that delighted both our eyes and taste buds. All a

The contrast between the meticulously designed interior and the simple rooms is also remarkable. Moreover, the dinner and breakfast are very delicious. There are no complaints, but to become a prestigious Ryokan, I hope the youthful and energetic staff can be further trained

Their hospitality is exceptional here. The tea served is high-grade tea selected with care by their president—a luxurious experience enjoying such tea in an Important Cultural Property room. Even towels are embroidered with "Fukuzumi," showing their attention to detail and inves

The Room also had an Onsen bath, which made for a very comfortable stay. The view of the stream from the open-air bath, the forest scenery, and the evening cicadas created a wonderful atmosphere, and we were very satisfied. The quality of the Onsen was excellent as well, and

The private onsen is truly high-quality with fantastic ambiance! On November 6th, I attended the Tokyo International Vocal Competition in Saitama while staying there overnight; then on November 11th came this lobby concert—making it two consecutive stays related to vocal music e

They also noticed that I was pregnant and kindly replaced the pre-meal drink with orange juice. Although we were initially anxious about traveling with a small child, it turned out to be a wonderful experience. We look forward to visiting again as a family of four after our s

The Room was incredibly spacious, and the private open-air bath and amenities were absolutely wonderful! Even in the rain, you can enjoy the bath without getting wet, and the sound of rain is amazing! I visited with my 7-year-old son, and the buffet offered a wide variety inc

I am very satisfied this time as well. The open-air bath is at my preferred temperature, not too hot, and the sauna has a TV and is at a good temperature. The cold bath is spacious and excellent. There are several types of bath amenities, which makes it enjoyable. The buffet dinn

The welcome drink and snack service were also delightful touches. The bath facilities allowed for relaxing soaks, and the changing area was clean and well-maintained. I personally appreciated that the showerhead and hairdryer were from ReFa! It was truly an excellent stay

The Onsen was comfortable in temperature and very relaxing in both the large public bath and the private bath. The ice pops after bathing were also a welcome service. All of the staff had wonderful smiles and were kind throughout our stay, which made us feel very comfortable.

It was beautifully presented and delicious, as if dining at a first-class restaurant. I deducted points because the TV couldn't receive BS broadcasts, but the service from the Stays staff was courteous, making it one of the few places I, a travel enthusiast, would want to visit a

All staff were kind and attentive. The meals were delicious and more than enough (we had a late lunch, so we were too full and ended up leaving quite a bit—sorry about that). The bath had a lovely view by the river, with a great atmosphere. We stayed in the Room with six people,