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” It was a pleasant surprise. Many staff members provide service at a true luxury-Hotel level. At breakfast, the two chefs at the live kitchen egg station were excellent. They were very friendly, and the omelet was superb. It was a wonderful breakfast. There were also disa

We reserved a room with a view of the Tokyo Skytree, and the breathtaking scenery of the Skytree, Sensoji Temple, and other landmarks left us deeply impressed. We received a handwritten welcome message card, and at checkout, we shared a handshake with a hotelier from our hometown

I didn’t know there could be such a fun Hotel where you can relax this much—I definitely want to come again. My family who traveled with me also said: “It was so much fun!! We want to go again! The food is delicious, and the club lounge is great!!” We will visit again.

The stay was from late night to the next morning for business in Tokyo, and I greatly appreciated the desk that made working on my computer easy and the sofa set that made organizing luggage convenient. The amenities were just right without excess or shortage, and having a conv

That said, what truly stands out about this accommodation is its excellent location—directly connected to Sunshine City shopping complex—and stunning views from certain rooms at night. The stylish interior design throughout the hotel adds charm as well. Convenience stores within

This time, the course included venison, which we love, and they kindly served us a larger portion, which was very satisfying. Of course, the two appetizers were also wonderful. At Signature, we were also surprised with an anniversary plate and a birthday card with messages from

The room is clean and functional, and you can see the Tohoku Shinkansen tracks from the window. The front desk is on the 27th floor of Sapia Tower, and guest rooms are accessed via a dedicated elevator, providing excellent security. The staff are friendly and courteous, which lea

Above all, we were truly touched by the thoughtful care of all the staff. Thank you very much. We are sincerely grateful to have found such a wonderful place as Shangri-La Tokyo and met such wonderful staff. We hope to cherish this connection for years to come. Thank you again.

Of course, it is not a new hotel, but the room was very clean, spacious, and the view from the high floor was wonderful. The service was good, and I had a pleasant stay. I used the affiliated parking lot, and I was pleased that the staff handled both parking and retrieving th

The welcome drink in the lovely refresh lounge, the carefully prepared specialty coffee and Japanese tea, were incredibly delicious. This time, I had plans to visit the dome, but next time I would love to relax in the room at leisure... I definitely want to come back again

With Kaminarimon right in front and a view of Tokyo Skytree from the room, it's a nice location. The hotel staff's service was excellent, and enjoying a drink while gazing at the wonderful night view from the rooftop was the best. The breakfast, which had high reviews, was more d

It was a family trip with two small children. The washing machine was free to use, and there was also a microwave. We enjoyed the canned beer, bottled cola, and Haagen-Dazs ice cream in the lounge. Thank you for the complimentary sandwiches the next morning and even offerin

The spacious and clean room allowed for a relaxing stay, making it comfortable both physically and mentally. Traveling with my child, we were delighted by the thoughtful celebration prepared for Children's Day, which added to the excellent hospitality. Looking forward to stayin

This was my 27th stay, and it happened to be the 6th anniversary. I was able to enjoy sake and sweets from Ishikawa Prefecture and talk with the staff, which impressed me with their high level of hospitality. One point, since I want to visit the large bath many times, I always

We also had dinner at the restaurant on the 1st floor. Although it was à la carte, there were some unique dishes that you can't easily find elsewhere, and the staff provided excellent hospitality. I recommend the restaurant along with the stay. I would like to stay here again o

I absolutely loved the OSAJI shampoo! (I regret not buying it since it was sold there…) Both the restaurant’s chic, international vibe and the Hotel’s calm atmosphere were wonderful spaces. It’s a Hotel I’d definitely like to stay at again! Thank you so much for all your kindnes