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The consistently reliable service at each Hotel is a real plus, and I can stay with peace of mind anywhere. For this stay, I made a Reservation for the Millennial Double in the Annex Tower that I’d been curious about, and it exceeded my expectations. The large window offered a g

Above all, it felt like a luxury to have Tokyo Tower—an iconic symbol of Showa-era Tokyo—so close, almost all to ourselves. We were also very satisfied with the staff’s hospitality. A couple of suggestions: 1) We’d love separate (two-piece) loungewear. 2) We’d love to see

The quality of food offered at the Club Lounge is exceptional! We enjoyed an abundance of fresh fruits, high-grade sweets, delicious sandwiches, and luxurious champagne. The food during cocktail time was flawless as well! The view of the Imperial Palace and National Diet Bu

In the evening, the illuminated Japanese garden was breathtaking. The French cuisine at the restaurant Bella Desso on the 40th floor of the Garden Tower was delicately presented and very delicious, which was impressive. The restaurant staff's smiling service made the meal enj

The woman who assisted with the check-in process had such a lovely smile. I was grateful for being upgraded to a room with a foot massager, which was perfect for my tired feet after walking all day. The accommodation is close to the station, and the room was very clean and comf

Upon doing so, three front desk women on duty mistakenly assumed it was a "Plan allowing stay until 2:00 PM" such as a senior couple Plan and began questioning my "reason for leaving." Even if it had been a "Plan allowing stay until 2:00 PM," isn't it unreasonable that CO could

The location exceeded my expectations, with commercial Facilities around the station for shopping and dining, making both eating out and enjoying meals at the Hotel convenient. The Hotel is clean, equipped with all necessary amenities, and ensures a comfortable stay. As a Tokyo

No matter which hotel I stay at, I always receive excellent service and guidance, making my experience very pleasant. This time happened to coincide with my birthday, and there was a gift prepared on the table, which made me extremely happy. Your thoughtful attention is truly i

It is easy to find as you can walk through the underground shopping street from Kawasaki Station, avoiding the hustle and bustle of the city. The Room is not spacious, but since I used a double bed alone, I was able to rest comfortably. Breakfast is served at Excelsior in a menu

In the midst of the recent surge in hotel prices that feels almost insane, this is "relatively" reasonable. Considering the location and the size of the room, it is quite satisfactory. The entrance is a bit hard to find, and if you get a low-floor room on the street side, it can

The amenities are well-prepared, making it easy to stay without bringing anything (I was especially happy with the separate pajamas). Breakfast not only tastes great but is served on beautifully designed dishes that make plating enjoyable—truly setting it apart from typical "Bu

The Room was clean, and I was happy to have a ReFa shower head. If I could ask for one thing, I’d love it if ReFa hair dryers were available to rent, even for a fee. The front desk staff were very helpful as well, so I’d like to stay here again when I’m in Shinjuku. Next time, I

The room I reserved was upgraded due to the original grade being fully booked, and it was an excellent room. Thank you very much. I appreciated having a ReFa hair dryer. I enjoyed listening to music with Alexa. There was a capsule coffee machine, so I brought my own coffee

Also, there are only two dryers, which feels too few. I’d like to see as many dryers as there are washing machines. Overall Satisfaction Thank you for having us during our stay with friends. We had a very enjoyable time. I would like to stay again. Summary It’s right by Shinaga

We traveled by car for family matters and were relieved to find a well-maintained parking lot. The room was well-equipped, and breakfast at Okage-an with a special set for guests was delightful. The desk with a chair and table set was also appreciated. The staff were kind and hel

Staying in a spacious room at an affordable price made me realize there's no need to insist on staying in central Tokyo. The area is surrounded by plenty of restaurants, shopping options, and places to find souvenirs. However, despite booking a non-smoking room, there was a s

One of the accommodations I use when I stay in Tokyo for business. The breakfast service is just right and I appreciate it. Also, perhaps due to the location, I see many foreign tourists. The atmosphere is calm and quiet, making it a nice hotel.