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We enjoyed a “staycation,” with lounge hopping across four lounges as the main highlight. First, we walked from Shinagawa Station to the Hotel, but IKYU’s directions said “cross Daiichi Keihan…,” so we crossed the signal right after exiting the Takanawa Exit. However, the route to the right after crossing was blocked due to construction, so we had to turn back. After exiting the Takanawa Exit, it’s best to turn right and walk along Daiichi Keihan, then turn left at the first traffic light onto Sakura-zaka. Alternatively, since it’s a continuous uphill slope, I think taking the shuttle bus would be a good option. We visited all four lounges, and as expected, Hana-Kouro’s lounge was the most relaxing; the drinks were also of higher quality and excellent. The champagne during cocktail time—and Dassai—was a real treat. We also enjoyed tasting different sake. There were some light bites during cocktail time, but it would have been even better if there had been additional hors d’oeuvres. Breakfast was delicious as well. It was our first time trying a matcha grinding experience, and we really enjoyed it. At the lounge, the staff maintained just the right level of attentiveness throughout without being intrusive, which made it very comfortable. Thank you very much for taking such great care of us. Thank you for a wonderful time!

I stayed here for a live concert in Yokohama. This was the best Accommodation I stayed at this year. Everything was comfortable, and I had a wonderful stay. Thank you to the staff for your kind and helpful service. I would love to stay here again.

For quite some time now, I’ve been staying here about once a month. The moment I step inside, my mind switches from the everyday to something extraordinary. I keep coming back because I want to feel that shift. The Room and the meals are flawless, and above all, the quality of the sauna relaxation room is exceptional. To be honest, I like it so much that I almost hesitate to write this—because more people might find out and it could get crowded. The service is also impressively attentive every time—exactly what you’d expect from a top-class Hotel. It feels well worth the price. And most of all, the quiet here is wonderful. There aren’t many places where you can truly unwind and return to yourself in peace. For me, this is genuinely my third place. I hope to keep coming at least once a month for years to come… which is exactly why, if I’m being honest, I kind of hope it doesn’t get too busy (laugh).

We stayed here with my wife after hearing how delicious the pa-ko noodles are, and enjoyed them for lunch. The pa-ko noodles were excellent, and the beef bowl we ordered as well was also outstanding. We stayed on a lounge plan, and after lunch we visited the lounge; both the drinks and light snacks were wonderful and very tasty. The Japanese set breakfast offered a wide variety of dishes and was delicious. The service, meals, room, and view were all superb—my wife immediately asked to come again. It’s about an hour door-to-door from our home, but we will definitely return to enjoy another escape from everyday life. Thank you very much.

With Hotel rates rising lately, I hadn’t had many chances to stay, but with my birthday coming up, I visited again for the first time in a while. These days, many Hotels seem busy with inbound travelers, and it’s often hard to receive Diamond member benefits. Here, even though the Hotel was nearly full, they still provided them, which made me very happy. The Room was just as before—very clean, with large windows and a great view. It felt like a unit in a luxury apartment building, and I was able to truly relax. The service was excellent and made me want to stay for as many nights as possible. I can’t visit often, but I hope to come again soon. Thank you very much.

Although it’s in a convenient location, I hadn’t had the chance to visit until now, and I was able to truly relax. It was a reassuring Hotel where you can feel Japan’s unique spirit of hospitality. From the courteous explanations by what seemed like an experienced hotel staff member, to the way someone who appeared to be the person in charge quietly checked on things during breakfast, the flexible support in the lounge, and thoughtful touches even after checkout—there was an atmosphere of refined, calm hospitality that naturally made me feel well cared for. The message dessert and flower arrangement I requested at short notice were also wonderful, and the Room was bright and modern—somewhere I’d love to make my “second home.” If I may offer a suggestion, I think a simple map summarizing nearby highlights and how to get there would make the stay even more enjoyable (the sculpture(s), surrounding buildings/area, Hie Shrine, local history, etc.). Also, it would be great to have an easy-to-use solo relaxation Plan or a Plan where guests can casually enjoy matcha. In addition, having liquid hand soap (rather than bar soap) would be convenient. It’s a Hotel I would gladly choose again—whether with family or friends, or even on my own. In the future, it would be wonderful if my family or acquaintances held their wedding ceremony or reception at the neighboring classic house and could stay at this Hotel as well.

Although I had made reservations several times before, I never had the chance to stay until this visit. The Cerulean Lounge was a wonderful space with a refined Japanese atmosphere, and I loved the wide selection of individually wrapped sweets. I was also able to enjoy matcha at a relaxed pace and had a lovely time. I had breakfast at “Sakuragaoka.” Everything was delicious, especially the rice cooked in a traditional kiln and the grilled fish. Thank you as well for accommodating my allergies.

It had been unbearably hot for so long that I didn’t feel like going anywhere, but I thought a hotel staycation would be enjoyable, so I decided to make a Reservation. The chilled hand towels on arrival and the ice-filled ice bucket provided during turndown were thoughtful touches—especially appreciated in summer. It was also my first time trying lounge hopping, and I miscalculated by eating too much and ending up uncomfortably full at dinner… Still, I enjoyed strolling around the garden inside the Hotel and had a very satisfying stay.

Thanks to the warm hospitality of the Gold Lounge staff, we felt comfortable throughout our stay. The pool area with its breathtaking views was also wonderful, and we fully enjoyed everything—scenery, dining, and relaxation. This time we stayed with relatives and had a great time at the Gold Lounge while enjoying champagne. Thank you for the wonderful memories. We would love to visit again.

The bath was very relaxing, and breakfast service was smooth with a good selection.

From the moment you enter, the hotel feels luxurious, and the staff are exceptionally courteous. There are plenty of staff members, so there is no waiting time for anything. I was completely satisfied with everything—the view from the room, the cleanliness, and the amenities. I used the hotel’s courier service this time, and they also provided cardboard boxes, which helped reduce my luggage for the trip home. A convenience store and a drugstore have opened near the hotel entrance, making it easy to buy small items after arrival. I would love to stay here again if I have the chance.

I regularly visit hotel lounges, and my wife said it was the first time she wanted to come back again. The meals were delicious, and they even made cocktails for us—everything was taken care of. At the nightcap, I was surprised they served motsunabe hot pot. It’s rare to get something that substantial at a nightcap, and it was excellent. The hospitality was outstanding as well. The staff spoke to us with just the right sense of distance, which felt very comfortable. The fitness center is open 24 hours, so I used it many times. One thing to note: the B3 parking lot is a mechanical parking system, which I’m not used to. I almost opened the trunk and hit something by mistake, so I’ll be more careful next time.

It’s wonderful to find such a large garden in the heart of Tokyo. I was able to forget about everyday life and truly relax. There were so many international guests that it almost felt like being abroad. The staff were also very kind, and I had a very pleasant stay. Thank you very much.

I stayed at this Accommodation while attending an event. Taking the bus to Shibuya was surprisingly convenient and really helpful. The Room was clean and quiet, so I could relax and rest well. The Japanese set breakfast was excellent. The staff were also very pleasant and welcoming. I would definitely like to stay here again. It was drizzling, but the night view of the Tokyo Metropolitan Government Building was beautiful as well.

It was a quiet, relaxing, and stylish Accommodation. From the Setagaya-Daita ticket gate, the lush green path felt like arriving at a sightseeing spot you wouldn’t expect to find in the city center—it was wonderful. The late-night ochazuke and breakfast were both delicious, the Room was spotless, and I slept soundly—an amazing staycation. I worried the bath might be crowded if there were day-use guests, but it wasn’t at all; both at night and in the morning I had it all to myself, which was great. It was very clean as well. There is no cleansing oil or face wash in the bath area, so be sure to bring your own from your Room. I couldn’t make it to the tea lounge or bar because I was already full, but everything looked delicious. My child happened to be quiet so it was fine, but since this is a calm Accommodation, energetic kids might stand out. I didn’t see many families with children. Also, there are shoji screens in the Room, so if you have a child who might tear them you may feel on edge during your stay. At meals they provided a child’s chair and cutlery for us, which was extremely helpful. Going far for an Onsen can be tough, but here you can relax and enjoy an Onsen and great food with satisfaction comparable to an Onsen resort—right in central Tokyo—so I highly recommend it!

I stayed here to celebrate a friend’s birthday. When making the Reservation, I wrote, “It’s their birthday, so please take care of us,” which was probably a rather unclear request. Even so, thank you very much for preparing a wonderful Room with a beautiful view of Tokyo Tower. When we entered the Room, there was also red wine and a “Happy Birthday” plate waiting for us. I was truly moved by the unexpected surprise. Thanks to your thoughtful hospitality, it became the best birthday for both my friend and me. We were able to spend an unforgettable time filled with happy memories, and I sincerely appreciate it. The Room was very clean and comfortable, and the restaurant had a wonderful atmosphere as well. We felt at ease throughout our stay. I’m truly glad we chose your Accommodation for such an important day. I would love to visit again. Thank you very much for such a wonderful time.

The staff are always courteous and attentive, making my stay very comfortable. The Room is thoroughly cleaned, the bed is very comfortable, and I can truly relax, so I keep coming back. The bamboo lanterns in the garden change little by little with each season, and I look forward to strolling around every time. At the club lounge, the beer server was available from tea time, which was just what I needed after being worn out by the heat. This time, I also enjoyed warm, freshly made pancakes from the pancake maker—it really lifted my spirits. It’s wonderful that there’s always something new to experience. I’m looking forward to visiting again next time.

This was our second stay, having previously booked a room with Club Lounge access. The bathroom features a view bath, so you can enjoy the scenery outside while soaking. The view from the room is wonderful, and from the Club Lounge you can see Tokyo Tower up close, which really lifts your spirits. The food and sweets provided are also very delicious.

One minute from Musashi-Shinjo Station? I’ve stayed here many times. When I stayed in March this year, breakfast was included. It didn’t used to be, so I was happy! I stayed in March, May, and September. Just staying overnight is enough—the room is perfectly adequate. They also provide a variety of amenities such as coffee, which is very helpful. I look forward to staying again!

Our once-a-year girls’ trip. We were able to enjoy a truly special, out-of-the-ordinary time. Swimming in the pool without having to do any chores, enjoying delicious meals, chatting… I can only say I’m grateful. (Not good or bad—just an observation) As it’s a foreign-owned Hotel, I felt there were many more non-Japanese guests and staff than Japanese. If I had to mention one thing, I just wished the cocktail hour were a little longer.