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If I were to point out one downside, it would be the lack of drinking glasses provided in the room—it was surprising but manageable as I bought plastic cups from a convenience store nearby. Overall, this is an excellent Hotel that I can recommend for business trips, sightseeing

The room was spacious enough with well-placed outlets and other thoughtful details earning full marks. It's also close to Shin-Yokohama, making it highly recommended for those visiting Nissan Stadium or Yokohama Arena. With a 12 PM checkout and excellent hospitality, it was a v

The result? It was absolutely amazing! First of all, the tea in the lounge was delicious (super important). They offered herbal teas and decaf blends created by Lupicia, which were a delight for a tea enthusiast like me. Especially noteworthy were the herbal teas. While many h

We stayed as a three-generation family with my daughter and grandchild, using the Premier Grand King Room. Access to the Club Lounge and "SKY PLAZA IBASHO" was available. The view from the room was nice, but the views from the Club Lounge and "SKY PLAZA IBASHO" were truly spectac

It is a wonderful Hotel. I really like it. I have visited four times this year. The Executive Lounge is particularly excellent. The view that stretches to Mt. Fuji and Yokohama The quality of the food presentation The hospitality of the staff I recommend it to friends a

From check-in, the staff’s hospitality was outstanding, and I knew it would be a wonderful stay. The Room was cozy and more than comfortable for a solo trip. The amenities were well stocked, including skincare lotion and even bath salts. The bathrobe was also very helpful.

Breakfast at Cascade Café offered an exceptional buffet that exceeded expectations in both quality and taste. I appreciated the extended check-out time, allowing me to fully relax both physically and mentally. Thank you to all the staff members who contributed to this wonderf

I thoroughly enjoyed the dinner at Shimizu while admiring the view of Tokyo Tower, and breakfast with freshly made pancakes was excellent as well. Tokyo Tower and Zojoji Temple are within walking distance, and Hamamatsucho Station is just over 10 minutes away, making it very co

We stayed here to celebrate an 80th birthday. We booked four Club Floor Rooms and stayed with seven family members. As a celebration gift from the Hotel, we received surprise presents—sparkling wine, honey hand cream, and an adorable bear-shaped towel—which we truly appreciated

The consistently reliable service at each Hotel is a real plus, and I can stay with peace of mind anywhere. For this stay, I made a Reservation for the Millennial Double in the Annex Tower that I’d been curious about, and it exceeded my expectations. The large window offered a g

Above all, it felt like a luxury to have Tokyo Tower—an iconic symbol of Showa-era Tokyo—so close, almost all to ourselves. We were also very satisfied with the staff’s hospitality. A couple of suggestions: 1) We’d love separate (two-piece) loungewear. 2) We’d love to see

I stayed for one night on a business trip. From the exterior, it felt like being in a foreign country. The guest room had an elegant, classic British atmosphere, and the pleasant scent of potpourri made it truly relaxing both physically and mentally. In addition, there were Facil

The breakfast venue staff were also friendly, and we enjoyed our meal comfortably. I wanted to use the large public bath, but I was tired and used the in-Room bath instead. In the morning, my wife lost her wristwatch and we looked under the bed; even places you don’t usually

This is my second stay. It's right outside the Takanawa exit of Shinagawa Station, but it's very quiet, so it has become a favorite. The room is spacious enough with a semi-double bed, and two bottles of water are provided. You can also relax in the business lounge on the top flo

The front desk staff were very welcoming and always smiling. Both the Hotel and the Room were clean and well maintained, so we had a very comfortable stay. In the evening, we visited Akasaka Umaya on the first floor. With its high ceilings, it felt calm yet bright—and everyth