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We stayed at this Hotel during our child’s entrance exams, and we were delighted that they passed. This time, since the parents wanted to visit the university, we made a Reservation at the same Hotel that took such good care of us. I remembered how delicious the breakfast was bac

Although it is a little away from the city center, Mitaka Station is the nearest station and it offers convenient access from Shinjuku. The Room meets Richmond’s reliable standards and is comfortable. Breakfast at Sizzler is also highly recommended.

I had business in Shibuya and chose this Hotel because it’s close to the station. I made a Reservation thinking I’d stay at a more upscale Hotel, and it was absolutely the right choice. The night view was wonderful, the Room temperature control was comfortable, and I opted for breakfast (Japanese style)—the rolled omelet and freshly cooked rice were excellent. Next time, I’d like to use the lounge.

With Hotel rates rising lately, I hadn’t had many chances to stay, but with my birthday coming up, I visited again for the first time in a while. These days, many Hotels seem busy with inbound travelers, and it’s often hard to receive Diamond member benefits. Here, even though the Hotel was nearly full, they still provided them, which made me very happy. The Room was just as before—very clean, with large windows and a great view. It felt like a unit in a luxury apartment building, and I was able to truly relax. The service was excellent and made me want to stay for as many nights as possible. I can’t visit often, but I hope to come again soon. Thank you very much.

The location is ideal for visiting the National Stadium. When I checked out early the next morning, they kindly stored my luggage. After I returned once my errands were done, I told the front desk that I had left something in my Room, and they responded quickly, politely, and very pleasantly. The housekeeping staff had neatly placed a note together with the item in a bag, which made me feel this is a trustworthy Hotel. Thank you very much.

The breakfast here is filled with dishes that show meticulous care in their preparation, giving you energy to start the day. Changing to include breakfast was absolutely the right decision! It did not disappoint, and I enjoyed an incredibly delicious meal. Personally, the breakfa

The bathtub was also deep, allowing for a relaxing soak. In addition, by raising the screen, it had a view-bath feel, and I thought it was very well designed. Also, for this size, having a separate bath and toilet setup was another point worth praising. The amenities were well st

Choosing Hotel Chinzanso Tokyo for a relaxing stay on 12/29 and 12/30 was the perfect decision. It was the best surprise gift! The open windows with views of Tokyo Tower and skyscrapers were refreshing, allowing us to relax at ease. We had breakfast in our Room, where they bro

It had been a while since my last Multiple Night Stay, but I was able to relax very well. The meals were delicious, and I ate more breakfast than usual. I was especially happy that yogurt was available. Due to time constraints, I couldn’t fully enjoy the complimentary drinks at a leisurely pace, but overall it was a satisfying stay.

I stayed here solo for a live concert trip. I had a Reservation for a Standard Double, but they kindly offered to change it to the Ladies’ Room free of charge since there was availability, which I really appreciated. The large public bath had a good Panasonic hair dryer, and although I didn’t use them this time, they also offer free late-night soba and ice cream—great services that made the stay very comfortable. It’s a bit of a walk from Ikebukuro Station, but there’s a convenience store nearby and the service was excellent, so I’d like to stay here again when I come to Tokyo.

Tatami with beds, very relaxing. Traditional hospitality with tabi socks provided. The bath on the 18th floor offers a stunning night view of the Tokyo Metropolitan Government Building from the open-air bath. Breakfast exceeded expectations with New Year's osechi dishes. About 80% of guests were from overseas, but everyone had good manners, and the bath area was kept clean. There is a 7-Eleven convenience store across the street.

It was a quiet, relaxing, and stylish Accommodation. From the Setagaya-Daita ticket gate, the lush green path felt like arriving at a sightseeing spot you wouldn’t expect to find in the city center—it was wonderful. The late-night ochazuke and breakfast were both delicious, the Room was spotless, and I slept soundly—an amazing staycation. I worried the bath might be crowded if there were day-use guests, but it wasn’t at all; both at night and in the morning I had it all to myself, which was great. It was very clean as well. There is no cleansing oil or face wash in the bath area, so be sure to bring your own from your Room. I couldn’t make it to the tea lounge or bar because I was already full, but everything looked delicious. My child happened to be quiet so it was fine, but since this is a calm Accommodation, energetic kids might stand out. I didn’t see many families with children. Also, there are shoji screens in the Room, so if you have a child who might tear them you may feel on edge during your stay. At meals they provided a child’s chair and cutlery for us, which was extremely helpful. Going far for an Onsen can be tough, but here you can relax and enjoy an Onsen and great food with satisfaction comparable to an Onsen resort—right in central Tokyo—so I highly recommend it!

Thank you for your continued support. All of my Accommodations on this trip were in the Via Inn group. Because of the low rate and my travel schedule, I stayed at Iidabashi for just one night. Iidabashi has become almost my regular Accommodation, but this time I noticed that when lying in bed, airflow from the air conditioner or ventilation blows directly onto my throat and nose due to the Room layout, and since staying at Iidabashi my throat has not felt well. Even in the middle of summer, I tried turning off the air conditioner, but it didn’t help. The Room layout itself seems exactly the same as Rooms I have stayed in many times before and never found bothersome; however, the Room photos on the Reservation screen appear to show a slightly different layout, so I wondered if there are Rooms with a different setup. I would like to stay again during exam season as well, so I hope you can improve this. Another thing I noticed compared with other locations is that it feels slightly far from the station—crossing Sotobori-dori is more tiring than expected. The desk is large and easy to use, amenities are well stocked, Wi‑Fi works at other Via Inn properties once set up once, the staff will handle check-in even if you don’t use the self check-in machine, and having an Inageya next door makes Iidabashi very convenient. I will stay with you again.

All staff were very friendly, and the Hotel was beautifully decorated with lots of art, making for a wonderful stay. The shampoo and other amenities had a great fragrance. At breakfast and the reception, it felt like about 80–90% of the guests were international tourists, and you could often hear English. It made me feel like I was abroad. There was also a “Morning Starter” service where you can enjoy a drink at the first-floor restaurant, which was stylish and appreciated.

I toasted croissants and chocolate-filled bread; they were delicious! The front desk staff were very kind as well; we were extremely satisfied with our stay. This time I couldn’t leave my son alone in the room to use the public bath, so next time I’d like to come back to enjo

I used this hotel for a business trip. It’s great that it offers easy access to the downtown area. The public bath is open until 1:00 a.m., so you can still make it even after going out for drinks and fun. Since I was only going to sleep anyway, having no bath or toilet in the room wasn’t an issue. In fact, I appreciated the lower price.

I stayed here on a business trip to Tokyo. From check-in onward, the staff were very courteous, and the view from my Room was great, allowing me to relax and enjoy my stay. Thank you as well for kindly answering my questions about how to get to the station and the breakfast venue.

Reservation with a Room-assigned Plan Although I stayed solo, I was upgraded to a spacious twin Room, which was extremely comfortable. I especially appreciated the thoughtful amenities—shampoo, conditioner, and body soap were all from KNOLL—which was a big plus for me.

I stayed here after a concert at the National Stadium. Although I wasn’t familiar with the area, it was very close to the station, and the Hotel staff were extremely helpful. The place was clean, and I felt comfortable staying there. Breakfast was also very delicious. I would like to stay here again when I visit Tokyo. Thank you very much. (I didn’t use the Onsen, so I can’t comment on it.)

In particular, the foreign staff member who assisted us at check-in was polite and warm, which we really appreciated. Thank you very much. We stayed in a triple room as a couple, and it was quiet, spacious, and comfortable. The amenities were also well stocked. The location is co