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From the moment we arrived at the Hotel through to after checkout, your attentive hospitality continued without wavering, down to the smallest details. We are also deeply grateful to the concierge team for all their help. We enjoyed a truly wonderful time in a very satisfying set

The lounge is wonderful too. The surprise for the anniversary was touching. The view from the room was also impressive. The breakfast was amazing~nice. The staff treated us well, making it a truly wonderful, enjoyable, and comfortable anniversary trip. Thank you very

The view from the upper floors was wonderful. The next morning after the rain stopped, I could even see a beautiful Mt. Fuji. All of the staff were very kind and helpful. I would like to stay here again when I’m in Shinjuku, and I’d like to try the meals as well. Thank you very

Conveniently located near the station with easy access. Compared to other Hotel Rooms of the same 20 square meters, the bedroom felt more spacious and comfortable. Since it is located in the bustling Shibuya Station area, you can enjoy dining and sightseeing, making it a Hotel we

The view that stretches to Mt. Fuji and Yokohama The quality of the food presentation The hospitality of the staff I recommend it to friends and acquaintances. The staff, in particular, are wonderful. The sophisticated service of the Japanese staff The beauty of the J

Personally, I would appreciate complimentary parking (the previous benefit) more than champagne. I had requested turndown service to match my dining time, but they came earlier than the specified time slot, so I asked them to return later. I always specified a time slot befor

It was my first time staying here again in a while. As always, both the Hotel and the Room were kept clean and well maintained, and I had a very comfortable stay. The staff member who came for turndown service was cheerful and efficient, with a friendly smile, which made me v

Breakfast was a buffet at French Kitchen, which was delicious as well—especially the Japanese dishes, which I was happy to enjoy. The Room was very comfortable and made me want to stay another night. Next time, I’d love to upgrade and stay in a higher-floor Room with a great view

The variety was abundant, and everything tasted delicious, with high-quality ingredients standing out most. The staff's attentiveness was excellent, making it a very comfortable experience overall. All of this hotel's staff maintain a perfect balance of friendliness and prof

From the window, I could enjoy a beautiful view of Mount Fuji towards Shibuya, creating a relaxing space with stunning scenery. During the hors d'oeuvres time, I was pleasantly surprised to have delicious tonkotsu ramen prepared by the French restaurant Héritage, making it a stay

At the time of reservation, I had a request for a high floor with a good view within the plan, and the room was on such a high floor with a great view that my companion was very pleased. It might have been a coincidence, but I was impressed by the kind consideration to meet my

The quality of food offered at the Club Lounge is exceptional! We enjoyed an abundance of fresh fruits, high-grade sweets, delicious sandwiches, and luxurious champagne. The food during cocktail time was flawless as well! The view of the Imperial Palace and National Diet Bu

5F Deluxe Twin Room offers a comfortable space with beds, mineral water, and a coffee maker, making it a truly pleasant Hotel. Breakfast may not have an extensive variety but includes salad, bacon, scrambled eggs, bread (3-4 types), cheese, fruits (banana, pineapple, kiwi, oran

In the evening, the illuminated Japanese garden was breathtaking. The French cuisine at the restaurant Bella Desso on the 40th floor of the Garden Tower was delicately presented and very delicious, which was impressive. The restaurant staff's smiling service made the meal enj

The view from the corner room was fantastic, especially the sparkling night view, which was exceptional! From the reception at the club lounge to the hospitality of the staff and the prompt valet service, everything was top-notch. Thank you very much. I look forward to visiti