บริเวณรอบๆ พิพิธภัณฑ์โอลิมปิกญี่ปุ่น × การบริการลูกค้าและการให้บริการที่ได้รับการประเมินสูงที่โรงแรม·เรียวกัง - 4หน้า

My two daughters stayed here and were well taken care of. I heard that the staff communicated well with each other and provided excellent service. Thank you for making their stay comfortable.

I stayed here to celebrate my son’s birthday and mine. Even though I mistakenly made a Reservation for a twin room instead of a double, they kindly changed it for me. We also received celebratory chocolates, and as always, The Ritz makes me feel elegant every time I visit. The staff and the food were outstanding. I would like to come again next year. Thank you very much.

This was my first stay, and I was very satisfied—the Room was comfortable and the breakfast was delicious. I would like to stay here again when visiting Shinjuku.

I made a Reservation for a single Room, but they upgraded me to a larger Room as a complimentary service (a twin Room). It was great that the coffee in the first-floor lobby was available 24 hours a day.

Thank you very much for such a comfortable stay. The Room was extremely user-friendly, and I was especially impressed by the spacious sofa set along the window. Being able to relax while taking in the Tokyo view and enjoy a drink meant there was a comfortable place to spend time besides the bed, which made staying in the Room itself truly enjoyable. It felt less like being in a Hotel Room and more like spending time in a living room. Combined with the view from the high floor, it was a wonderfully cozy space. The bed was also generously sized and very comfortable, allowing me to rest well until morning. What left the strongest impression this time was the Club InterContinental Lounge. It offered unusually generous spacing between seats for a Hotel in central Tokyo, so I could spend time there in complete calm. Cocktail hour was excellent as well—not simply about offering more food, but thoughtfully designed so guests can enjoy an unhurried evening with a cold tapas buffet, made-to-order hot tapas, champagne, and cocktails. In particular, I appreciated that cocktails were properly prepared and delivered to my seat; that original cocktails such as the Saketini were available; and that when my glass of Moët & Chandon started running low, staff kindly asked “Shall I bring you another?” before I even needed to request it. When people talk about lounges they often focus on the variety of food and drinks, but what I found most appealing here was how attentively the staff looked after guests while maintaining such a relaxed atmosphere. Also, although all key Facilities—such as the pool, restaurants, and lounge—were available within the property, each area felt comfortably spacious. Even spending an entire day inside the Hotel never felt cramped. After using the pool we also ordered French onion gratin soup in our Room; it warmed us up perfectly after getting chilled from swimming, and we were grateful to be able to use our Hotel credit as well. We were also able to enjoy breakfast at leisure until later hours in the club lounge. In addition to both Japanese breakfast options and buffet selections, we unexpectedly received one of the chef’s signature dishes—it was delicious and became a wonderful memory. Having everything we need readily available—and being able to use it freely at our own pace—is what makes this Hotel so appealing. This stay has made it one of those Hotels I would happily return to again whenever timing works out. Thank you very much to all of your staff.

The location was very convenient for joining a bus tour the next day. I could walk to Shinjuku, and the Accommodation was clean, reasonably priced, and excellent. I would like to stay again.

Located just a 3-minute walk from Shibuya Station, I chose this accommodation for its excellent location and reasonable price. While the bathtub was small and the hotel had an older atmosphere: - The front desk staff were polite and welcoming. - My delivered luggage was placed in the room before my arrival. - The humidifier was properly filled with water. The service was comparable to that of a first-class hotel. I would definitely choose this hotel again for my stay in Shibuya.

With the recent stretch of very hot days, I was glad to have a Room with a washer-dryer. The breakfast and simple gym services were also nice. It’s conveniently located near Gaien, and I’d like to stay here again.

The Room was very well equipped, and the bed was larger than expected, allowing for a comfortable night’s sleep. I also enjoyed the tea in the lounge. Thank you very much.

There were not many Japanese guests, and using the lounge was very comfortable. Thank you for accommodating our Room request as well—it made this a truly memorable trip and workation. We had cocktails on the first floor; everything was delicious and the atmosphere was great. In the lounge, we also saw some guests we don’t usually encounter… Some young overseas travelers had poor manners at times, but a kind word from a female staff member in the hall lifted my spirits. Because this stay was so wonderful, I made a Reservation for the Hyatt in Yokohama at the end of this month. I had avoided visiting before because I wanted to stay away from Shinjuku’s crowds, but thanks to its excellent location next to the Tokyo Metropolitan Government Building, it has a great atmosphere and is a lovely Hotel I would definitely like to visit again. Thank you very much.

The natural and friendly response from the front desk staff was reassuring. The Room was clean, and I had a comfortable stay. Although you kindly assisted me with membership registration, it has not been completed yet. I will continue with the registration process; thank you again in advance!

Located right in the heart of Akasaka, I was able to stay comfortably without any inconvenience for dining or daily needs. The building is old, but it has been nicely renovated so it didn’t bother me. The lack of an auto-lock entrance may require some caution. The washing machine is very useful for guests on a Multiple Night Stay.

Of course, it was my mistake—I thought it was the Kabukicho Tower Hotel I always use, but it was a different Hotel. It’s nice, but the Kabukicho Tower Hotel is probably more convenient. That said, if you’re staying in Tokyo and plan to have a few drinks, I think this is a good Accommodation.

I was nervous because it was my first time in Shinjuku, but the location was very convenient—1 minute on foot to a convenience store and 2 minutes to Sukiya. Marui and Isetan are also within walking distance. The Room isn’t large, but it has a refrigerator, toilet, and bath in the Room, so it wasn’t a problem. The front desk staff were kind, so I’d like to stay again next time.

I stayed here for a meeting in central Tokyo. It’s very close to Yotsuya Station and faces Shinjuku-dori Avenue, making transportation extremely convenient. Despite the location, there isn’t much traffic noise, so you can spend your time quietly. The touchscreen check-in process can be a bit confusing at first, but it’s not a major issue. The desk is spacious, and working with a laptop is easy. It was also appreciated that wired LAN is available, which has become less common recently.

I was able to relax and unwind at a very leisurely pace. It was a stay that truly made me think, “As expected of Hilton!” I rated the Facility 4 points because the Room doorstop is located in front of the suitcase storage area, so I bumped my foot and hurt it every time I took my luggage out, which is why I deducted a point.

I was finally able to visit after the renovation, also to celebrate a birthday. In the communication before check-in, the staff member in charge responded very courteously, which raised my expectations. The team also provided attentive service at Girandole during lunch after check-out. However, during my stay there were several moments when I found myself thinking, “Huh?” For example, even though I had a 1:00 p.m. lunch Reservation on my check-out day, I wasn’t able to use the 1:00 p.m. late check-out Diamond benefit; some services differed from what was stated; and at breakfast there wasn’t enough explanation of the menu, and the staff seemed too busy and moved around without making eye contact with guests, making it hard to ask for help. These are small things, but because my expectations were high, they stood out. Also, while I thought the meals at New York Grill and Girandole were delicious, perhaps because I’m getting older they felt a bit heavy on my stomach (haha).

I used it for a day-use stay. This is one of my repeat visits, and I love this Hotel because it is quiet, clean, and spacious. There are two sinks in the bathroom, and the size of the shower room and bathtub offers a level of luxury not found in other hotels. Considering its prime location in Akasaka, the price is also reasonable, and there are many time slot options for day-use stays, making it very convenient. This time, I was upgraded as a courtesy from the Hotel, for which I am truly grateful. Highly recommended Hotel!

I stayed here for 20,000 yen, hoping it would be worth it for my certification exam. Check-in was done by entering information on a tablet placed in front of mannequins. Although I selected "Japanese" as the language at the beginning, messages kept appearing in English. I proceeded by guessing and managed to sign using my finger when I couldn't find a stylus pen. After completing the input, nothing happened until an employee appeared from a side door and guided me verbally. I was directed to another machine to pay the Tokyo accommodation tax of 200 yen in cash, though I wished everything could have been settled by card. The coin slot on this machine was hard to locate until the same employee pointed it out for me. It made me appreciate human receptionists more than ever. The mannequins standing at reception did nothing helpful; they seemed out of place and gave off an Osaka-style vibe despite being located in central Tokyo (Akasaka branch). While some families checking in nearby seemed amused by them, I thought fully automating with high-tech machines might have been a better direction than placing these figures. Breakfast was included with my stay and served buffet-style at an Irish pub on the first floor. The menu was simple but delicious. The room felt like a standard business hotel room equipped with newer facilities such as a suit cleaner—likely targeting business travelers—but I didn’t use it myself. The air conditioning noise or toilet water refilling sound didn’t bother me, making for a comfortable stay overall but nothing extraordinary. Even with discounts applied, 20,000 yen felt expensive—probably due to timing and location factors. Thank you for hosting me!

Although I arrived later than my scheduled check-in time, the staff were very courteous. The Facility was clean, and most amenities were provided. Since I had a leg injury and could not climb the ladder, they kindly accommodated my request to sleep on the lower bunk, which I truly appreciated. The air conditioning felt a bit too strong at night. I also think the lighting could be a little brighter. I would like to stay again.