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As a big baseball fan, I stay here several times a year. The staff’s attentiveness, the breakfast buffet, and of course the cleanliness of the rooms are all excellent. The bed is also extremely comfortable for me. Just one thing: I’m not sure if the toothbrush has changed since before, but this time it felt very hard and hurt my gums, so I’ll bring my own toothbrush next time (lol).

I made a Reservation for a Standard Twin, and they upgraded me to a Superior Twin Room. It was only for one night, but the Room was spacious and clean, and I didn’t want to check out early in the morning. I’d like to stay here again when I have business in Shinjuku. Thank you very much.

I always stay here to enjoy an extraordinary and special time away from everyday life. The cocktail-time dishes, carefully prepared right in front of us by the dedicated Club Lounge chef, are of outstanding quality and impress me every time. Also, on the second day, the executive chef came around to greet guests, and I was honored to meet them. All of the lounge staff always provide warm, personal service with a smile. Even after checkout, they kindly saw me off until I got into my taxi. Once again, I was truly soothed by the delicious food and exceptional hospitality. I am deeply grateful to all of the staff. I look forward to seeing you again.

This was my first stay here, and it was extremely satisfying. I stayed at Shangri-La the day before, but this exceeded my expectations (of course, I also like Shangri-La). Every staff member I met provided impeccable service, and it felt truly pleasant. They kindly accommodated a Room upgrade and late check-out as well, making it a genuinely fulfilling stay. The complimentary minibar was great, and personally I especially loved the bathroom. With the upgrade there was also laundry available, so I could do my washing—overall I was truly satisfied. Although I often stay at Shangri-La, Palace, or Ritz, I would like to recommend this place to friends as well. Sitting in the Room’s arflex chair, enjoying minibar drinks and snacks while reading—it was absolutely wonderful!! Thank you very much!!

I finally had the chance to stay here, something I had been hoping to do for a long time. The Hotel is neither too large nor too small, and both the property and the Room felt calm and exceptionally comfortable. Of all the Hotels I have stayed at through IKYU, this is probably the best. The Room was spacious, and everything was perfect—the furnishings, amenities, bed comfort, towel quality—truly everything. I also appreciated having a small sink. It was also rare for a Hotel in this class to have a coin laundry in the basement, which I was very grateful for. If I had to be picky, I would have liked a few more items with the Western breakfast. The Japanese breakfast was excellent in both taste and variety. I will definitely return again soon. It has given me one more reason to look forward to visiting Tokyo.

It was a wonderful stay. From the pleasant feel of the hallway carpet, to the spacious Room, everything was great. Above all, the cleanliness was outstanding—just what you would expect from the Imperial Hotel Group. If I had one request (which may be asking too much), the duvet felt a bit too thick for the season. It can be hard to get that balance right. I plan to stay around Akasaka again next year, so I will definitely return.

This was my first time staying here. A long time ago, I stayed at a Hotel in Kobe from the same group, and I had a great impression then—so that was the deciding factor. Just as I remembered, both the interior and exterior have a classic, elegant, and charming atmosphere, and I felt excited the moment I walked in! The staff member at the front desk guided me very politely, so check-in was smooth and pleasant. I also really appreciated receiving a chilled hand towel, salt tablets, and a cold drink right after check-in. The Room was well stocked with a coffee machine and plenty of bottled water, and I was able to relax quietly. The breakfast buffet had far more variety than I expected—I was amazed! I went at the earliest time slot, but it was quieter than I thought it would be, so I could enjoy my meal in a calm setting. Personally, the mini baguettes and croissants in the bread section—and especially the omelet made right in front of me—were delicious. There were also soft-serve ice cream and a semi-automatic pancake machine, which made breakfast really fun. They even offered a service where you can take coffee back to your Room after your meal—it made my morning feel perfect. Since I had a late check-out Plan, it was wonderful to relax in the Room even after eating until I was full! Everyone on staff was kind to me, and honestly the service was so good that it made me question whether the price could really be right. Thank you very much for such an enjoyable stay! I would definitely love to visit again if I have another opportunity.

I had business in Shibuya and chose this Hotel because it’s close to the station. I made a Reservation thinking I’d stay at a more upscale Hotel, and it was absolutely the right choice. The night view was wonderful, the Room temperature control was comfortable, and I opted for breakfast (Japanese style)—the rolled omelet and freshly cooked rice were excellent. Next time, I’d like to use the lounge.

I stayed here alone. It’s not new, but the guest room felt well cared for and thoughtfully maintained. There were three breakfast options, and after debating the Japanese set, I chose the egg sandwich breakfast. The Japanese-style egg sandwich with iburigakko was very delicious. Because the Hotel isn’t too large, the front desk and breakfast area never felt crowded or hectic, making it a very calm place to stay. I’d like to use it again when staying in this area.

Thank you as always.

I’m a repeat guest and very satisfied. If I had to mention one thing, I’d be very happy if there were even one small towel in the bathroom. It may be to prevent overuse, but having to go up to another floor to get one and then come back down is always stressful, and it likely increases elevator electricity costs as well. If you could consider this, my satisfaction would be even higher.

This time, I stayed in a Heritage balcony Room. I wondered if it might be too hot this season, but the evening breeze was pleasant, and I was able to relax with drinks from room service. For dinner, I dined at Toh-Ka-Lin, and the next morning I had breakfast at Nouvelle Epoque. Everything—from delicious dining to the gym, spa, and pool—was available within the Hotel, so I could truly unwind and enjoy a genuinely luxurious stay. The entire property was clean and quiet throughout, and the staff’s hospitality struck the perfect balance: not too close or too distant, yet always attentive with thoughtful care. An unexpected issue came up during my stay, but even then the Hotel team responded with kindness and meticulous consideration. It reminded me once again of how exceptional Japanese Hotels are—especially Okura. I would love to visit again.

It was my first time using the lounge, and the food was excellent as expected. I felt completely satisfied, both physically and mentally. Above all, the bed on the Zen floor was perfect for me, making my stay at the Hotel even more enjoyable. The bottled amenities in the Room were also easy to use. Thank you very much to all the staff for your courteous service.

Stayed here to visit Jingu Stadium. It’s conveniently located near the station—Akasaka-mitsuke Station on the Tokyo Metro Ginza Line is within a 10-minute walk, and it’s just two stops to Gaienmae! The top-floor panoramic bath isn’t very large, but it was nice to be able to stretch out and relax. There was a mistake in settling the Accommodation fee at the front desk, which was a bit concerning. The parking was also inexpensive at 1,000 yen per night, which I appreciated.

All the staff were very kind, and it was a comfortable stay. I stayed to relax, and I truly was able to unwind. It was also nice that we could go to the hot bath Facility in yukata and slippers. Breakfast took a bit too long, which was slightly disappointing, but otherwise I was satisfied.

I stay here every time. The location is convenient, and I can always stay with peace of mind without any issues. I will continue to use this Accommodation.

There were a few minor issues, but they actually increased my positive impression of the Hotel. The staff handled everything very politely, and I was even impressed—if something was removed and accidentally not put back, that’s proof it gets replaced each time! In this season especially, I really appreciate being offered a welcome drink at check-in and being provided with a chilled hand towel. Whenever there’s a concert at Tokyo Dome, I stay here every time as long as I can make a Reservation, and I would definitely like to continue using this Hotel in the future.

Thank you for the wonderful Room. I requested a DVD set in advance, and you kindly accommodated my request. The Room was lovely, and I would love to stay again.

The meals at the restaurant “Kado” were delicious, and we really enjoyed them. It was also very helpful that we could request both the morning and evening newspapers. They deliver them early, too—especially the morning paper, which is great since we like to read it carefully from early in the morning. These days, many Hotels no longer offer newspapers, so this service is truly valuable. We sometimes choose where to stay for that reason alone. Thank you as always for your kind hospitality.

I stayed here to catch an early-morning highway bus from Busta Shinjuku. As with my usual capsule stays, I brought drinks and snacks, but there was no need. In the shared lounge, I could relax in a chair with free drinks, and several kinds of alcohol were served at night. Late-night snacks such as ramen and ochazuke were also provided, so I had nothing to worry about. I was able to unwind in the large public bath and sauna and recover from my fatigue. Breakfast, including curry rice, was also available, so I could depart with peace of mind. I would definitely like to stay here again next time.