บริเวณรอบๆ หนองน้ำคาว × ที่พักพร้อมเลานจ์ต้อนรับสำหรับพักผ่อนการบริการลูกค้าและการให้บริการที่ได้รับการประเมินสูงที่โรงแรม·เรียวกัง

Before our stay, I didn’t expect to enjoy the Hotel experience itself this much. But once we checked in, the atmosphere and the book-filled spaces were even more comfortable than imagined—in the best way, it far exceeded our expectations. Our family loves relaxing at a Hotel, so it was wonderful that each of us could spend time however we liked without having to visit lots of tourist spots. The well-known bakery and restaurants nearby were also great, and we enjoyed exploring the area as well. It was a scorching midsummer day when walking outside was tough, but just staying inside the building was more than satisfying. When making our Reservation, I was a little surprised by how high the Review ratings were, but after staying there, I completely understand why. You can enjoy it together with the Kadokawa Musashino Museum—it’s truly a Hotel where staying itself becomes the purpose. Everyone in our family was very satisfied, and it’s a great find that makes us want to stay again.

At check-in, we were told our Room had been upgraded—what a wonderful surprise. Thanks to that, we were able to enjoy an even more relaxing stay than usual. Also, my husband accidentally left something behind, and you contacted us promptly before he even noticed. We are truly grateful for your kind help and support.

After check-in, it was great to have sweet potato chips, monaka wafers, and drinks such as sparkling wine in the lounge. They also poured iced coffee into my bottle, so I could relax in the Room and enjoy it while taking in the view. Since check-out is at 12:00, I was able to swim in the infinity pool and unwind in the jacuzzi as well. The Sorano Hotel I had been wanting to visit was amazing.

This was my first stay here. I chose this Hotel because I wanted to visit Seibuen Amusement Park nearby. I checked in looking forward to the Room upgrade Plan, and was amazed by the wall-to-wall windows with a wide-open sky and Lake Tama spread out before me. Being a top-floor corner Room made the view even more spectacular. The spacious, spotless Room delighted my child as well. The large public bath on site was also spacious and comfortable. They seem to pay attention to fragrance as well, and the pleasant scent throughout helped me relax deeply. The front desk staff were excellent, and I truly felt I was receiving first-class Hotel service. The rooftop restaurant also had a beautiful view, and everything at breakfast was delicious. The attentiveness of the service staff there was outstanding too—they were constantly mindful of every guest and provided fast, flawless service. It reminded me of true Japanese hospitality that has become rarer to see these days. This was the best Hotel I’ve stayed at recently. Thank you very much for taking such great care of us.

This was my first stay, and the location was very convenient, making it easy to get around and visit many places. The ladies-only floor was bright and clean, which made me feel comfortable. The complimentary drinks were very helpful, and in the evening they even offered beer, wine, and shochu—such a generous Hotel. Thank you very much.

It was a stay where I encountered wonderful staff after a long time. The front desk, restaurant staff, and cleaning staff were all very pleasant, providing kind guidance and responding to inquiries politely.

I stayed here on a business trip. I often stay at Super Hotel as well, and I always have a pleasant experience. This time too, I was completely satisfied with everything—consistently excellent service, a clean Room, and a sufficient breakfast. The Room’s large wall-mounted TV was very easy to watch. Also, whether it was the layout or something else, it was so comfortable that I ended up missing my chance to go out and explore Kawagoe. The milk-braised Fukaya green onions served at breakfast were also outstanding. Thank you very much for taking such good care of me.

Both the front desk and the lounge offered exceptionally warm, pleasant service—rare for a Hotel—and it really helped me relax. Since I was on a lower floor, getting around by stairs was easy and convenient. As I booked the premium type, I could also use the lounge with complimentary drinks (including alcohol), which almost felt wasted on a simple business trip. If you plan to have dinner in the lounge, I recommend adding an à la carte dish (the buffet is average). Unfortunately, the overall behavior of Japanese tourists at that time wasn’t great (nothing that can be helped). One concern was that there was quite a strong vibration noise coming from somewhere on an upper floor until late at night, which would make it hard to relax during the day.

I used this place for the first time because I was attracted by the open-air bath. I was able to enjoy a large open-air bath where I could stretch out my arms and relax. (I entered it more than 10 times.) In addition to water, two drinks were prepared in the refrigerator, and I enjoyed COEDO beer in the open-air bath. The garden at night was also lit up and very beautiful. It is really just a few minutes from Kawagoe City Station, and there are convenience stores and places to eat nearby. I think it's a perfect location for those visiting Kawagoe. I would like to go back soon to relax again. Thank you very much.

Stayed in a dormitory. The room, bed, and shower room were all clean and well maintained. The lounge with an attached kitchen was spacious and comfortable. The foreign front desk staff were also pleasant and helpful. Affordable rates and excellent value for money. Highly recommended.