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An exceptional stay! [Room] The room and terrace were spacious, and champagne was chilled in the refrigerator, available for free. Enjoying champagne while soaking in the Onsen attached to the room was truly a luxurious experience. A bag with bath towels and mini towels for

We stayed in a Room with an open-air bath. Both the Room and the bath were spacious, and we were very satisfied. The staff also showed us how to add cold water if it got too hot, so we could soak comfortably. The meals were delicious, and we were happy with the large public bath

We have stayed here before, and it remains a favorite because we can truly relax, and both dinner and breakfast are served in private dining rooms so we can enjoy our meals at our own pace. The grandchildren loved not only the Onsen but also the pool, and they even wrote in their

We celebrated with a special birthday plate for our child and a lovely birthday song, making it a delightful surprise. We were very satisfied! The bath experience was enjoyable with the traditional Yumomi board and the ReFa shower, which was a nice touch. The bed was fluffy and v

The free massage chairs are much appreciated. Ice pops after the bath are a delightful touch. The food is incredibly delicious, leaving our family completely satisfied. The staff's service is outstanding—everything deserves full marks! However, the Onsen water temperatur

All the Hotel staff were kind and courteous, and their warm hospitality really stood out. My Room may have been in a renovated wing, but it was very clean and spacious, and I was able to relax comfortably. The baths were large, and above all the quality of the hot spring wate

To sum it up, I’ve stayed at many famous Onsen destinations and long-established Onsen inns/Hotels, and this Accommodation ranks among the very best. This time I splurged on a separate annex Room with a semi-open-air bath (a hinoki cypress bath). The Room was wonderful, and the

Our stay exceeded all expectations in every aspect—Onsen, meals, and hospitality—making it truly a "blissful time." We thoroughly enjoyed both the "Ogumiage no Yu" and "Hana no Yu" Onsen baths that we had been looking forward to. The highest quality spring water was gentle on th

The Room was incredibly clean, with a private bath and an outdoor relaxation space that made me even more excited. The bed was fluffy, and I loved being able to choose my pillow. There were many baths available, which is perfect for bath enthusiasts. The private baths were very p

The carrot juice was incredibly delicious! I stayed for 2 nights and 3 days but found it so comfortable that I didn’t feel like going anywhere else. The view from the open-air bath early in the morning was breathtaking, allowing me to relax both physically and mentally. I wou

I was also very pleased that I could use all private onsens without waiting due to good timing—it added variety and enjoyment to my bathing experience. The hospitality and service were exceptional; I was amazed by how attentive everyone was. All staff members were incredibly kind

Every dish was beautifully presented, and each bite was genuinely delicious—pure happiness. Breakfast was equally satisfying: an array of colorful small dishes enjoyed with freshly cooked rice made for an indulgent start to the day. With both exceptional Onsen and outstanding

The free services (shuttle service to/from the bus terminal, welcome drinks, lounge beverages and snacks, stone sauna) add high satisfaction. The room with an open-air bath "Souten" allowed us to enjoy natural hot spring water anytime. We could relax until the last minute before