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I have stayed here several times. Every visit, I’m impressed by the warm service, the simple and spotless Room, and the soothing greenery—my satisfaction is always extremely high at this Hotel. While service standards at Hotels across Japan have been declining due to staff shortages, this Hotel continues to uphold the tradition of classic hospitality and could serve as a model for Hotel professionals nationwide. I would love to visit again next summer.

Having visited Yoko no Kaze before, we stayed here this year. Our family has grown, and our daughter-in-law joined us as well. They kindly prepared Rooms next to each other for us. At Kumoba Terrace, we took our time enjoying alcohol and fresh juice, and the lit bonfire and birch forest were truly soothing. In the spacious, clean Room, we relaxed in the Onsen brought from Ueda City. The cuisine was outstanding—seasonal and beautifully presented. We enjoyed everything from the scallop takikomi rice to dessert, though the portions were a bit large for me. As it was our daughter-in-law’s birthday month, we requested a surprise message plate. She was very happy, which made us glad as well. Thanks to the thoughtful staff, we were able to add another precious family memory. Thank you very much.

As the title suggests, I felt this was a top-class Hotel in every respect—guest rooms, service, baths, and dining. In particular, I thoroughly enjoyed the Classic Dinner, savoring its carefully crafted colors and flavors down to the finest details. Rather than resting on tradition alone, the Hotel embraces changing times as well, which I believe is why it continues to captivate people today.

The staff’s warm, heartfelt hospitality was truly comforting, and I was able to spend my entire stay feeling relaxed and at ease. The whole Hotel was kept impeccably clean, and I could sense thoughtful attention to detail throughout, which allowed me to unwind with complete peace of mind. Each dish was delicious, beautifully presented, and wonderful in both appearance and taste—I was completely satisfied with everything. Thanks to the staff, I had a wonderful time in Karuizawa. I am sincerely grateful. When I visit Karuizawa again, I would definitely like to stay here. Thank you very much for a lovely time.

This was my second stay. The free-flow sparkling wine is also a big draw! Right after check-in, I headed straight to the lounge. Sipping sparkling wine while chatting in a quiet space made me feel happy right away. Dinner was French, and the taste, portion size, and quality were all outstanding—nothing to complain about. Every wine pairing was delicious, and it made me want to try a variety. The Room was spacious and beautifully designed. The Simmons bed was as comfortable as expected, and I slept soundly until morning. It’s a Hotel I’d definitely like to visit again when I go to Karuizawa.

We traveled as three generations with my mother and my 90-year-old grandmother. The meals and the service were very reassuring—just what you’d expect from a Hotel that also hosts weddings. The bath had a sauna, but it would have been even better with a cold plunge pool. At night we went stargazing, and in the morning we took a walk to SAWAMURA. I think it’s a great Hotel that all ages can enjoy. Thank you very much.

We chose this place because the Karuizawa outlet area gets crowded and it’s hard to enjoy a relaxing summer retreat there—and it was absolutely the right decision! Everything from the Room to the Onsen has been beautifully renovated, and we were very satisfied. And for train lovers, it was a real treat to be able to take a monorail to the Onsen. Even if you don’t ride it, you can get there quickly by stairs. We’d love to stay again.

The meals were outstanding. Dinner met our expectations, and breakfast exceeded them. The vegetables, in particular, looked beautiful and tasted great. The Room was charming, and the bath was spacious and wonderful.

Our family of four stayed for two nights. From check-in onward, the Hotel staff were wonderfully welcoming, and we felt comfortable throughout our stay. What impressed us most was the outstanding hospitality of everyone on the team. Not only the person who assisted us at check-in, but also the staff during meals were consistently courteous and attentive. It never felt like formal or scripted service—just genuine care that made dining as a family truly enjoyable. The Onsen was also fantastic, and we were able to relax and unwind at a leisurely pace. Spending two nights together as a family made for a truly wonderful trip. There are many reasons to choose a Hotel—Facilities, location, and more—but what really makes you want to come back is the warmth of the people who work there. We were all very satisfied. When we visit Karuizawa again, we would love to stay here again. Thank you for such a lovely time.

I stayed here again, as I did last year. This time, I split my stay into two parts: 2 nights and then 3 nights—first on the east side, and the last 3 nights on the west side. The west side is better. I plan to stay here again next year.

I felt it was a classic, charming old Japanese Hotel. The building’s presence, the restaurant, the guest rooms, and the interior were all wonderful. I stayed on a Plan with breakfast and dinner included. The food was just as delicious as what you’d find at Hotels in Tokyo, and they kindly accommodated my dietary dislikes so I could fully enjoy the meals. All of the staff provided excellent service, and I felt everything throughout my stay was great. I would love to stay again. Thank you very much.

I had an issue at check-in and asked for advice. At first, I was told it might be difficult, but after listening carefully, they kindly accommodated my request. I’m truly very grateful. All the staff were pleasant and welcoming. However, perhaps because I’m not used to course dinners, there were a few items in the dinner course that didn’t suit my taste.

I live not too far from Karuizawa. A friend from Tokyo really wanted to spend some quiet, relaxing time in Karuizawa, so we stayed there together. It feels like an Accommodation that combines the best of both a Hotel and a rental villa. The staff may feel politely hands-off at times, but if you ask, they respond with genuine care. Shuttle Service from Karuizawa Station is also available, so if you need it, it’s best to inquire and Reserve in advance. Although it’s close to Kyu-Karuizawa Ginza, you can step just a little way off the main road and escape the crowds. I also saw guests staying solo who spent their time reading throughout their stay. Rather than coming for a typical Hotel experience, you’ll appreciate this place most if you stay here to enjoy your own time. At check-in, we received lounge vouchers worth 1,000 yen per person. We had planned to have dinner at a restaurant outside and didn’t find anything we wanted at the shop. When I asked at the front desk, they suggested having homemade ginger ale in our Room after dinner. You order it at the front desk and bring it back yourself, but it was a great suggestion. If I have friends who want to stay in Karuizawa again, this is a Hotel I would recommend.

We had a wonderful time with our dog. The meals were delicious. The service was excellent. We were able to spend lots of quality time with our dog. We’d love to come again.

The complimentary drinks in the lobby lounge, the Room, the Onsen, the parking service, and access to the shopping mall were all excellent.

This is my second stay. The location is excellent—close to Kyu-Karuizawa and within a minute’s walk to SAWAMURA. The Room shows its age, but it is well cleaned. It’s convenient to have a kitchen, a refrigerator with a freezer compartment, and a microwave available at all times. It was nice to take a break with coffee or tea using the electric kettle, and even have some simple soup. There is also manga available for loan, which my friend really enjoyed. There’s a vending machine on the first floor where you can also buy beer, which was great. I think Foron offers great value for the price.

I stayed here because of its convenient location for enjoying a concert at Ohga Hall. This Hotel has a quiet atmosphere that lets you feel Karuizawa’s history. Thanks to the kind and attentive service from the staff, I was able to relax and enjoy my stay. Thank you very much. However, I felt that seniors should be careful of the step in the bathroom.

This was our first stay here on a golf trip to Karuizawa. It’s a small three-story Hotel, and the staff were very friendly and helpful. We stayed in a twin Room, and it was spacious with a mini-kitchen and living area, which was great. We had gelato after our bath, and it was delicious. Our family of three was very satisfied.

Mount Myogi rose like a folding screen, and the scenery was spectacular! The Hotel was clean, and the Onsen had great water. Meals were buffet-style for both breakfast and dinner. Unfortunately, it wasn’t food I’d want to eat again... There are many sightseeing spots nearby, so we were able to stop by various places and had a very fulfilling trip.

This is a very comfortable and pleasant Hotel. The Hotel is located right in the center of Old Karuizawa, within an easy and enjoyable walking distance for an early-morning breakfast. All the staff were welcoming and friendly, always with a smile. We were upgraded as there was availability, and they even let us check the Room before check-in. There are chairs along the corridor leading to the lobby, making it a nice spot to sit and relax. Thanks to everyone on the staff, we were able to enjoy a truly relaxing stay. Thank you very much.