บริเวณรอบๆ ปราสาทล็อคฮาร์ต × โรงแรม·เรียวกังที่มีคะแนนความพึงพอใจสูง

This was my first time visiting Sarugakyo Onsen, and to be honest, it didn’t feel like there was much sightseeing, but this Accommodation was so wonderful that I’d come back just to stay here again. The staff were all very hospitable, and the food was excellent. The pizza in particular was truly delicious—I ended up eating far too much. I’d love to visit again! Thank you very much.

I looked for a good Accommodation in Gunma, my father’s hometown, to travel with my elderly parents. My husband and I have stayed here about twice before, and I really wanted to come again, so I made a Reservation. The Room, the meals, and the service from the staff are all excellent—this is a truly wonderful Accommodation. One thing only: I knew it wasn’t barrier-free, but moving around inside the Facility was still quite demanding for my father, who cannot walk without a cane. The buildings and atmosphere are so beautiful that I wondered whether adding ramps or handrails might spoil the charm… but it was disappointing to feel that this place may be difficult to use for guests who need assistance with walking. Other than that, everything was truly outstanding, and I would love to stay again. This time we stayed in the Room called “Kanho.”

We stayed in a Japanese-modern Room with an open-air bath. The Room had a calming design, and the open-air bath was truly the best. Hearing the sound of the river flowing was so relaxing, it was a bath we wanted to enjoy again and again. The irori cuisine felt quite filling for our elderly parents, but it was very delicious, and we enjoyed it with excitement. And Kiyoshi Yamashita’s mural is breathtaking. You’ll be deeply moved by its warmth, which instantly conveys how much he loved this place. Even after checkout, all the staff saw us off with smiles and waves, making our stay warm and welcoming until the very end. We would definitely like to stay again.

I decided to go on a castle tour in Gunma Prefecture. The accommodation was conveniently located near Numata Castle Ruins and surrounded by plenty of dining options, so I chose it. With a spacious public bath on the first floor and a large dining area, the overall design was relaxing and comfortable. I splurged a little and reserved a room on the 10th floor, the top floor, where I enjoyed expansive views of Numata's beautiful mountain scenery. For dinner, I had some drinks at the yakitori restaurant next door, which was right in front of the parking lot. There were also several izakayas and bars nearby, making this my favorite accommodation. The breakfast buffet was well-managed with staff promptly replenishing dishes and cleaning up with great attention to detail. However, it was disappointing to see some guests leaving their tables messy with leftover dishes behind.

My husband grew up in a ranch in Hokkaido, while I was raised in the city. Drawn to this thatched-roof Accommodation, we stayed here for the first time. From the view at the entrance, we were amazed by the extraordinary, nostalgic buildings and the rice fields spreading out in front of them! We both fell completely in love with it. The Onsen is also wonderful—the free-flowing natural spring water is slightly lukewarm, perfect for a long soak. It leaves your skin feeling soft and moisturized. What’s especially impressive about this Accommodation is the many furnishings and antiques placed throughout, delighting the eyes everywhere you look! It feels like visiting an art museum. Truly amazing! My husband can be quite particular, but he absolutely loved it and says he definitely wants to come again in autumn. Getting to the annex using the cart and monorail was also fun and brought back childhood memories. Thank you so much for such a wonderful place.

I will definitely visit again! A Ryokan that gets repeat guests always trains their staff to greet every guest warmly. Every time you pass by, they greet you. This is a common trait of highly-rated places I’ve visited before. Greeting every time you pass by—it’s a way to ensure they never forget the spirit of hospitality! Please stay just as you are now! I once revisited a place after a year, and the service had become so terrible that it was disappointing and even infuriating. This was truly the best day ever! Thank you so much.

This was our fourth stay, and I visited with my wife. Each time, we stayed in a different Room. Not only the Room, but the entire Accommodation is truly spotless and impeccably maintained. Every meal is delicious, no matter what you choose. We visit various high-end Ryokan and other places every month, but this Accommodation has a relaxing atmosphere you don’t find elsewhere, and we really love it. I can tell all the staff put in tremendous effort. I’m not good with words and can’t express it well. Thank you for taking such good care of us. We will be back.

Baths and meals at Hanamaru. Sorry for traveling solo, but I’d love to visit again and again. I was truly able to relax. Thank you very much.

This was my second stay here. As with my previous visit, the two older gentlemen who greeted us were very pleasant, and their warm welcome made us feel truly appreciated—excellent hospitality. Above all, I think Sarugakyo Hotel’s service is outstanding. There wasn’t a single staff member who made me feel uncomfortable. The person who assisted us during meals was from Nepal; perhaps they are still getting used to the work, but their sincerity really came through and I never felt uneasy at all. I ordered oolong tea, but when they repeated the order they said orange juice—so I corrected it, yet what arrived was orange juice (laugh). That was completely acceptable. It was delicious! The next morning, they greeted me with “Thank you for yesterday,” which made me happy. Thank you as well. Both dinner and breakfast were very tasty and generously portioned—we were completely satisfied. The Onsen was kept extremely clean and felt wonderful. Thanks to everyone at the Hotel, we had a very comfortable stay. We also really enjoyed playing table tennis. We will definitely come back again.

The Room was clean, and the Onsen had excellent water. The staff were also very kind. If I have the opportunity again, I would definitely like to stay here.

I stayed here after visiting Tambara Ski Park. It’s just a short drive down the mountain once you’re done skiing. The parking lot is spacious, and the Room is close to the entrance. The drying Room is also nearby, so everything is conveniently laid out and very easy to get around. The bath was available anytime, and I used it three times. The meals were satisfying. Dinner was great, and breakfast was also hearty and delicious—no doubt about it. I’ll be back!

We had a wonderful celebration. The staff were very kind, and the food was excellent, leaving us very satisfied. We chose glamping with a dog run, and it was a great decision as our dog could move around freely without stress. We are truly grateful to the staff—thank you so much!

We stayed for one night with our dog. The Room was clean and well stocked with dog supplies. The amenities were plentiful, and it was great that we could choose what we needed. It was also our first time being served a welcome drink and snacks upon arrival, which made us very happy. The Accommodation staff were friendly and wonderful. There were also all-you-can-drink soft drinks and alcohol, plus treats for our dog. Meals are buffet-style all you can eat; it was a bit disappointing that the selection was somewhat limited, but everything was delicious. The breakfast sandwiches were especially tasty, with plenty of vegetables. We would love to stay again if we have the chance. Highly recommended Accommodation.

It was a very clean place, and although my stay was short, I had a comfortable time.

I decided to stay another night after my plans from the previous day and chose this affordable Onsen accommodation with meals included. Although I was familiar with Sarugakyo and Akaya Lake as they are on the way to Yuzawa, it was my first time staying here. The deciding factor was the rare opportunity for in-room dining for both breakfast and dinner, which gave me a nostalgic feeling like staying at a hotel from my childhood. It seemed that only part of the room was being used, but the Onsen experience was peaceful and private, which I really appreciated.

We stayed here while visiting Gunma Flower Park, Tonton Plaza, and Mt. Akagi. Unlike Ikaho, the area is not crowded and is quiet, right in front of the Tone River. Dinner was plentiful; after a drink we were full and slept soundly. The bath was also great.

The facility was clean and comfortable to use. The parking lot was also convenient. Breakfast was delicious, but the coffee from the drink bar was not very good.

The building is old, but the reception service was excellent and satisfying. The ramen in the dining hall was also delicious. The bath had a pool, which felt unusual, but I enjoyed swimming. It would have been nice to have disposable toothbrushes available. Since it was a weekday, there were few people, which was great.

Thank you very much for your help the other day. I’m sorry for the trouble of having you retrieve the umbrella I borrowed when going to the Onsen and accidentally forgot to take home. Thank you again. The Room was also clean and comfortable.