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This was my first time visiting Sarugakyo Onsen, and to be honest, it didn’t feel like there was much sightseeing, but this Accommodation was so wonderful that I’d come back just to stay here again. The staff were all very hospitable, and the food was excellent. The pizza in particular was truly delicious—I ended up eating far too much. I’d love to visit again! Thank you very much.

I looked for a good Accommodation in Gunma, my father’s hometown, to travel with my elderly parents. My husband and I have stayed here about twice before, and I really wanted to come again, so I made a Reservation. The Room, the meals, and the service from the staff are all excellent—this is a truly wonderful Accommodation. One thing only: I knew it wasn’t barrier-free, but moving around inside the Facility was still quite demanding for my father, who cannot walk without a cane. The buildings and atmosphere are so beautiful that I wondered whether adding ramps or handrails might spoil the charm… but it was disappointing to feel that this place may be difficult to use for guests who need assistance with walking. Other than that, everything was truly outstanding, and I would love to stay again. This time we stayed in the Room called “Kanho.”

On the day of my stay, I decided on a whim and the Accommodation kindly accepted me, so I arrived after 8:00 p.m. When I told the man at the front desk that I was heading to a nearby izakaya for dinner, he cheerfully said, “Then please take this,” and gave me drink coupons for the place, lent me an umbrella, and even showed me a shortcut—always with a warm smile. It really put me at ease. The private bath was open until 11:00 p.m., so even though I arrived late I could still relax and enjoy it. I also appreciated having a beer vending machine in the building. The property is old, but clean in an unpretentious way, and I felt comfortable using everything—the Room, futon bedding, and amenities. The other guests also seemed very considerate. Breakfast was great too—the main dish (grilled pork? hot pot?) went perfectly with rice and egg over rice. These days it’s rare, but everyone on staff seemed to be Japanese—maybe just by chance? Everyone provided service that more than made up for the age of the building, and it was very comfortable overall. To be honest (and no offense meant), I only made a Reservation because there happened to be availability and didn’t expect much—so maybe that’s why it felt even better than expected. Next time I’d like to visit with dinner included as well. Thank you very much.

I decided to go on a castle tour in Gunma Prefecture. The accommodation was conveniently located near Numata Castle Ruins and surrounded by plenty of dining options, so I chose it. With a spacious public bath on the first floor and a large dining area, the overall design was relaxing and comfortable. I splurged a little and reserved a room on the 10th floor, the top floor, where I enjoyed expansive views of Numata's beautiful mountain scenery. For dinner, I had some drinks at the yakitori restaurant next door, which was right in front of the parking lot. There were also several izakayas and bars nearby, making this my favorite accommodation. The breakfast buffet was well-managed with staff promptly replenishing dishes and cleaning up with great attention to detail. However, it was disappointing to see some guests leaving their tables messy with leftover dishes behind.

I was very satisfied with the Hotel’s Facility, the staff service, and the dining options. In particular, the daily replenishment of drinks in the guest room, the spacious and comfortable large public bath, and the fireworks viewing area were excellent. However, the price was a little high. The only drawback was that the parking lot was a bit far away. I would definitely like to stay here again next time.

My spouse and I stayed in a log cabin for two nights with our Toy Poodle. Although the cabin is pet-friendly, it was very clean and well maintained, and we were able to relax comfortably. The large public bath and restaurant are in the main building, but there is an easy shortcut, so it only took about 3–4 minutes from our cabin and was no problem at all. Dinner was a carefully prepared kaiseki meal—delicious and more than enough. The breakfast buffet also featured many handmade dishes using local ingredients, which we really enjoyed. The woman at the restaurant was cheerful and kind, creating a pleasant atmosphere during our meals. With plenty of greenery, it was a great environment for our dog as well, and he looked happy on his walks. We would love to visit again with our dog.

This was our fourth stay, and I visited with my wife. Each time, we stayed in a different Room. Not only the Room, but the entire Accommodation is truly spotless and impeccably maintained. Every meal is delicious, no matter what you choose. We visit various high-end Ryokan and other places every month, but this Accommodation has a relaxing atmosphere you don’t find elsewhere, and we really love it. I can tell all the staff put in tremendous effort. I’m not good with words and can’t express it well. Thank you for taking such good care of us. We will be back.

Baths and meals at Hanamaru. Sorry for traveling solo, but I’d love to visit again and again. I was truly able to relax. Thank you very much.

This was my second stay here. As with my previous visit, the two older gentlemen who greeted us were very pleasant, and their warm welcome made us feel truly appreciated—excellent hospitality. Above all, I think Sarugakyo Hotel’s service is outstanding. There wasn’t a single staff member who made me feel uncomfortable. The person who assisted us during meals was from Nepal; perhaps they are still getting used to the work, but their sincerity really came through and I never felt uneasy at all. I ordered oolong tea, but when they repeated the order they said orange juice—so I corrected it, yet what arrived was orange juice (laugh). That was completely acceptable. It was delicious! The next morning, they greeted me with “Thank you for yesterday,” which made me happy. Thank you as well. Both dinner and breakfast were very tasty and generously portioned—we were completely satisfied. The Onsen was kept extremely clean and felt wonderful. Thanks to everyone at the Hotel, we had a very comfortable stay. We also really enjoyed playing table tennis. We will definitely come back again.

On the second day, heading from Nasu Highlands to Gunma Prefecture, we stayed at Route Inn Shibukawa. Upon arrival, several cars and motorcycles had already arrived, but we were lucky to park under the covered entrance. The next morning, I happened to look at the backyard and saw nearly 30 motorcycles parked, realizing its popularity. The room was neatly arranged, the large public bath was able to relieve the fatigue of the day, and the breakfast buffet was plentiful and delicious. Also, from arrival to departure, the staff who served us with smiles throughout, thank you very much for your hospitality. m(_ _)m

We stayed for one night with our dog. The Room was clean and well stocked with dog supplies. The amenities were plentiful, and it was great that we could choose what we needed. It was also our first time being served a welcome drink and snacks upon arrival, which made us very happy. The Accommodation staff were friendly and wonderful. There were also all-you-can-drink soft drinks and alcohol, plus treats for our dog. Meals are buffet-style all you can eat; it was a bit disappointing that the selection was somewhat limited, but everything was delicious. The breakfast sandwiches were especially tasty, with plenty of vegetables. We would love to stay again if we have the chance. Highly recommended Accommodation.

It was a very clean place, and although my stay was short, I had a comfortable time.

I decided to stay another night after my plans from the previous day and chose this affordable Onsen accommodation with meals included. Although I was familiar with Sarugakyo and Akaya Lake as they are on the way to Yuzawa, it was my first time staying here. The deciding factor was the rare opportunity for in-room dining for both breakfast and dinner, which gave me a nostalgic feeling like staying at a hotel from my childhood. It seemed that only part of the room was being used, but the Onsen experience was peaceful and private, which I really appreciated.

From arrival onward, everything was pleasant! They kindly accommodated all of our requests. The Room was clean, and with the toilet and bath separate, it felt spacious and relaxing overall. Having parking right in front of the Accommodation is rare in Ikaho, so that was a big plus. There wasn’t one particular standout dish, but everything was tasty and we ate until we were full. For this price, being able to stay so comfortably felt like an excellent value. Next time, I’d love to come again with my whole family.

We stayed here while visiting Gunma Flower Park, Tonton Plaza, and Mt. Akagi. Unlike Ikaho, the area is not crowded and is quiet, right in front of the Tone River. Dinner was plentiful; after a drink we were full and slept soundly. The bath was also great.

The facility was clean and comfortable to use. The parking lot was also convenient. Breakfast was delicious, but the coffee from the drink bar was not very good.

The building is old, but the reception service was excellent and satisfying. The ramen in the dining hall was also delicious. The bath had a pool, which felt unusual, but I enjoyed swimming. It would have been nice to have disposable toothbrushes available. Since it was a weekday, there were few people, which was great.

We stayed to celebrate a birthday. Since it was raining outside, the indoor play area in the Hotel was a huge help. We arrived at 2:00 p.m., and because we could use the play area before check-in, the kids were thrilled. We booked two Rooms, so we were able to enjoy each Room as well. The Frozen-themed Room in particular had a swing and a slide, and they played without getting bored. The BBQ used good ingredients and was delicious. However, there was only sauce, so it would be nice to have salt as well. Also, we ran out of rice, and it took a while for additional rice to be served, which was inconvenient. The kids were able to keep playing in the play area until around 10:00 p.m., and they seemed to have fun being able to do what they wanted without getting scolded like usual.